⭐⭐⭐⭐⭐ I’m extremely happy with Flight Right and their service! ✈️ At first, I honestly didn’t believe that I would ever get any money back from Lufthansa because of my flight delay. Flight... See more
Company replied
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See what reviewers are saying
I frequently fly for work and last year had more than five flights that were extremely delayed or cancelled. Flightright was incredibly helpful in enforcing my passenger rights and keeping track of th... See more
Company replied
I had a good experience, even though my case took over a year to get resolved. I know there are many variables including the airline, the weather conditions, delay time, court decisions, etc. Therefor... See more
I highly recommend Flightright. My flight was delayed overnight about four years ago. Around a year ago, I submitted a compensation claim through Flightright. The process took some time, but I ha... See more
Company replied
Company details
Flightright
Written by the company
- Sichern Sie sich jetzt Ihre Entschädigung
- ✓ Kein Finanzielles Risiko: Unsere Provision wird nur bei Erfolg fällig I ✓ Hohe Erfolgsquote: 99% Erfolg vor Gericht I ✓ Experten für Fluggastrechte: Über 600 Mio. Euro an Entschädigungen durchgesetzt
Contact info
Revaler Straße 28, 10245 , Berlin, Germany
- service@flightright.de
- flightright.de
4.9
Excellent
35K reviews
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Claim accepted then denied
They accepted my claim, I was even transparent with them saying Etihad had offered me 300 euros compensation.
After weeks, they return and say that the claim has been denied with Etihad contacting me now offering 0 euros.
A 25 euro voucher on Flightright for future claims is an insult, we all know this is for me to use them again, not that they are sorry for the experience.
4 September 2026
Unprompted review
Reply from Flightright
Dear Customer,
Thank you very much for your feedback. To ensure we can address your enquiry as effectively as possible and provide you with a personalised response, we would be grateful if you could provide us with the full case number. This will enable us to review your feedback in detail and assist you promptly.
Kind regards,
Your Flightright Team
Reply from Flightright
Hello Angie Kwong,
Thank you very much for your kind recommendation. We’re glad to hear you were happy with our service, and we truly appreciate your patience throughout the process.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Nicola Nelson,
Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with our service and truly appreciate your recommendation. It means a lot to us to know we could support you successfully.
Best regards,
Your Flightright Team
You never gave up and kept me updated
20 August 2026
Reply from Flightright
Hello Nava Arditi,
Thank you so much for your kind words. We’re glad to hear that you felt supported and well informed throughout the process. It means a lot to us that our persistence made a positive difference for you.
Best regards,
Your Flightright Team
The worst airline in the world
The worst airline in the world. Constantly late and extorting money from families. Separating a small child from his mother just to rip him off.
14 August 2026
Unprompted review
Reply from Flightright
Dear Mr. Smith,
Thank you very much for your review. But you are reviewing the service of the company Flightright and not the airline.
Therefore we would like to ask you to delete your review.
Thank you very much in advance.
With best regards
Your Flightright Team
Complete waste of time
Complete waste of time. Takes years and nothing happens and in one case even accused me of having received money from easyJet which is simply not true! Absolutely useless and do not recommend to use.
13 August 2026
Unprompted review
⭐⭐⭐⭐⭐Hasan
⭐⭐⭐⭐⭐
I’m extremely happy with Flight Right and their service! ✈️
At first, I honestly didn’t believe that I would ever get any money back from Lufthansa because of my flight delay. Flight Right handled everything for me and managed to get me €600 compensation from Lufthansa. 🙌
The whole process was much easier than I expected, and I didn’t have to deal with Lufthansa myself.
A big thank you to the Flight Right team for their professional and successful work. I would definitely recommend Flight Right to anyone who has experienced a flight delay or cancellation and isn’t sure if they are entitled to compensation.
Thank you, Flight Right! 👏✈️
30 July 2026
Reply from Flightright
Hello Yousuf Hasan,
Thank you so much for your wonderful review! We’re delighted to hear that we could make the process easier for you and help secure your compensation from Lufthansa. Your recommendation means a lot to us, and we truly appreciate your trust in our service.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Hamilton Torres Martins,
Thank you for your kind feedback. We’re glad to hear that you found our service simple, fast, and efficient. Your satisfaction means a lot to us.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Natasha,
Thank you so much for your kind words! We’re delighted to hear that you were happy with our fast service and that your experience with us was a great one.
Best regards,
Your Flightright Team
Top service
They keep you in the loop, reply to your questions, and once the money has been confirmed, the transfer is immediate. Top service!
29 July 2026
Reply from Flightright
Hello Jem,
Thank you so much for your kind words! We’re delighted to hear that you felt well informed throughout the process and that our team could answer your questions promptly. It’s great to know the payout was smooth and immediate once confirmed.
Best regards,
Your Flightright Team
Thank you to the Flightright team
Thank you to the Flightright team!
You were very to the details, you informed me through the whole process stages - very transparent, you’re clear with your requests, and most of all, you made it done!
5 August 2026
Reply from Flightright
Hello Yaron Tsuberi,
Thank you so much for your kind words! We’re delighted to hear that you felt well informed throughout the process and appreciated our transparency and clear communication. It means a lot to know that we could support you successfully.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Hocine Kadri,
Thank you for your kind feedback. We’re very pleased to hear that you found our service professional, and we truly appreciate you taking the time to share your experience with us.
Best regards,
Your Flightright Team
I appreciate FlightRight's commitment…
I appreciate FlightRight's commitment to protecting passengers' rights and providing a simple, efficient claims process. The company has built a strong reputation for professionalism, reliability, and excellent customer service.
30 July 2026
Reply from Flightright
Hello Anas Selim,
Thank you very much for your kind words and thoughtful feedback. We’re delighted to hear that you appreciate our commitment to protecting passengers’ rights and making the claims process simple and efficient. Your recognition of our professionalism, reliability, and customer service means a lot to us.
Best regards,
Your Flightright Team
This company it’s shit
This company it’s shit, I had 7 cases for flight been cancelled and applied for compensation with this company for over 3 years now never get penny from them.
I advise people never use them they are only waste of time.
21 July 2026
Unprompted review
No refund No reply
No refund No reply
I am very disappointed with this company’s customer service.
After a long wait, they told me my case was resolved and that the airline had contacted me about my refund.
This is simply not true.
When I asked for an explanation, they only replied that my case was closed and ignored all further messages.
Based on my experience, I cannot recommend this company
1 July 2026
Unprompted review
Do Not Use This Company
Honestly i find it difficult to believe the legitimacy of previous reviews. These guys are total charlatans. We had a “nailed in” case whereby Ryanair delivered us to a different airport 200 miles away from actual destination and 9 hours late. Over 3 months the communication has been non existent and then last week i received communication with zero explanation that there is not enough evidence to pursue our claim. Please do not waste your time with them
1 July 2026
Unprompted review
Everything went well i got money for my delayed and cancelled flights
Everything went well i got money for my cancelled and delayed flight few months after on the account! Recommend flightright!
12 July 2026
Reply from Flightright
Hello Sandra Schmolzer,
Thank you so much for your kind feedback. We’re happy to hear that everything went well and that you received compensation for your cancelled and delayed flight. Your recommendation means a lot to us.
Best regards,
Your Flightright Team
Fees not explained till you've already signed up
When I went to claim compensation for a delayed flight I was directed to what I thought was part of the EasyJet website. Only after I had filled out all the requested information did I realize that I'd signed up with a law firm that was going to take a big chunk of the award I was due -- and that I couldn't cancel. I got my award fairly quickly, but after all the fees I received 165 euro from a 250 euro award. I would not have used Flightright if they had disclosed their fees up front.
12 June 2026
Unprompted review
Reply from Flightright
Dear Tessa!
Thank you very much for your review.
Ho can you mix up easyjet with Flightright? It is also not true, that you can not cancel a case. Within 14 days you can withdraw a case at Flightright and we will close it free of charge!
With best regards
Your Flightright Team
Waste of time
After weeks of not hearing from them they then send a mail telling me it’s not worth fighting my case. Useless waste of time
3 July 2026
Unprompted review
Reply from Flightright
Hello Karin,
Thank you very much for your kind feedback. We’re delighted to hear that you found our service quick and efficient, and we truly appreciate you taking the time to share your experience.
Best regards,
Your Flightright Team
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