Firstbase.io Reviews 

1,081
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company, praising the smooth and efficient workflow. Customers frequently mention the simple process of setting up a company from abroad and appreciate the intuitive platform dashboard. People consistently state that the support team is remarkably responsive, incredibly helpful, and provides clear guidance throughout the entire onboarding journey. However, some customers also noted frustrating communication delays and experienced difficulties with getting timely assistance from support when technical issues arose. A few reviewers also described persistent system bugs, unhelpful automated replies, and prolonged waiting periods for their essential registration documents.

What people talk about most

Service

Users describe positive interactions with service, highlighting a smooth, professional, and incredibly... See more

User experience

Consumers find user experience to be positive, describing the overall platform as intuitive, straightforward,... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being helpful... See more

Staff

People report positive experiences with staff, highlighting their professionalism, responsiveness, and... See more

Response time

Customers had positive experiences with response time, highlighting impressively fast and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstbase is a truly great service. Setting up my business was shockingly simple. Day-to-day tasks such as accounting and tax filing processes are extremely well handled. From a foreign founder perspe... See more

Company replied

Rated 5 out of 5 stars

Excellent service, just about everything is automated for you, you just need to fill out some forms & data. Pricing is fair & competitive compared to other similar services. Customer assista... See more

Rated 5 out of 5 stars

The process was seamless. Everything was clearly laid out and thought of. Process of receiving EIN was clearly explained, as it might be hard for a non-US founder. Anna from support helped out big Tim... See more

Company replied

Rated 5 out of 5 stars

I registered my startup through Firstbase and the whole process was surprisingly fast and painless. Everything was handled directly through the portal, including the additional services I selected. Th... See more

Company replied


Company details

  1. Legal Services

Written by the company

We have made it easier than ever for tech entrepreneurs to start a business in the United States and establish a bank account even while abroad.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.5

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(1,081)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Very smooth experience

Very smooth experience, and cooperative support team!

14 August 2026
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Tayyab,

Thank you for the kind review. We’re glad to hear you had a smooth experience and that our support team has been able to make the process easy along the way. We really appreciate you choosing Firstbase.

Best Regards,
The Firstbase Team

Rated 5 out of 5 stars

No regrets at all.

Setting up a Delaware C Corp on your own isn’t that hard — I’d heard that from a lot of people, and it’s true. The hard part is everything that comes after. As a foreign founder, the post-formation paperwork, tax deadlines, and handling mail from the US quickly turns into more than you can keep track of on your own.

I did a lot of research before picking a provider, and I went with Firstbase because it offered the best combination of ongoing support and hands-on, premium-level service at a genuinely reasonable price. I’ve been on the annual plan with the monthly mail service for over a year now, and honestly, it’s hard to name a real downside. I don’t think many places manage this much for this price.

The best part is that they consistently notify me about the documents I need to file and the forms I need to handle around tax season. And they don’t just send a reminder — they point you to the right tools and explain the basics of how to actually get it done, which matters a lot when you’re doing this from outside the US. There’s also a paid add-on where Firstbase handles the filings for you, which I plan to use once the company grows a bit more.

The rewards are another thing I didn’t expect to value as much as I do. There’s a huge list of perks and credits you can redeem — ChatGPT API credits, AWS coupons, and a lot more. It takes a full day just to go through everything, and it adds up to real savings when you’re running a company.

1 September 2025
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Tei Lee,

Thank you so much for such a thoughtful review. It really means a lot to hear how Firstbase has supported you beyond the initial company formation.

As an international founder, there can be a lot to keep track of once the company is up and running, so we’re especially happy to hear that our reminders, guidance, and Mailroom service have helped make those ongoing responsibilities easier to manage.

We also loved hearing that you’ve been taking advantage of the perks and credits! There’s definitely a lot to explore, and it’s great to know that they’re providing real value for your business.

Most importantly, thank you for trusting Firstbase for more than a year. We’re grateful to have you with us and look forward to supporting you as your company continues to grow.

All the Best,
The Firstbase Team

Rated 5 out of 5 stars

Firstbase give me a lot of support and good feedback

Firstbase give me a lot of support and if I have some concern ,they can give me a feedback immediately and it's a good feedback ,thank you !

26 August 2026
Unprompted review
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Reply from Firstbase.io

Hi Weison,

Thank you so much for your kind review. We’re so glad to hear that our team has provided helpful, timely support whenever you’ve had questions or concerns. It’s great to know that you’ve had a positive experience with Firstbase. We truly appreciate your trust and support, and we’re always here to help.

Best Regards,
The Firstbase Team

Rated 5 out of 5 stars

iOS indie dev can recommend

I used Firstbase to incorporate my Wyoming LLC as a solo founder. The process was straightforward and uncomplicated. I had no issues opening a bank account with Wise Business afterwards and found the mailroom service satisfactory, receiving all IRS-related documents. I also appreciated the reminders regarding the annual report deadline.

In my opinion, the price premium is definitely worth it compared to other competitors. 5 stars!

26 August 2026
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Simena,

Thank you so much for the fantastic 5-star review. We’re thrilled to hear that setting up your Wyoming LLC as a solo founder was straightforward and uncomplicated.

It’s great to know that the Mailroom has been working well for you, that you’ve received your IRS documents without issue, and that our annual report reminders have helped keep things on track. We also appreciate your feedback on Firstbase’s value and are glad to hear that our services have met your needs.

Thank you for choosing Firstbase and for recommending us to fellow founders. We’re wishing you continued success with your business.

Best,
The Firstbase Team

Rated 5 out of 5 stars

Straightforward company setup for a non-US founder

I used Firstbase to set up my US company while living in the UK, and the process was straightforward from start to finish. They handled the company formation and EIN application, kept everything clearly organized, and made a complicated process feel much more manageable. It saved me a lot of time researching and coordinating everything myself. I’d recommend Firstbase to other international founders setting up a US company.

26 August 2026
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Eugene,

Thank you so much for sharing your experience. We’re happy to hear that setting up your US company from the UK was a straightforward process and that Firstbase helped make the company formation and EIN application easier to navigate.

We know that setting up a US business from abroad can involve a lot of research, decision-making, and coordination, so it’s great to know our platform helped save you time and made the process more manageable. We truly appreciate the recommendation to other international founders.

Please reach out if you ever have any questions or concerns. We're always happy to assist.

All the Best,
The Firstbase Team

Rated 4 out of 5 stars

Changed our LLC addresses, made a mess, zero accountability

UPDATE: Firstbase contacted me after this review, resolved the problem and offered me a compensation for the problem caused. I hope their customer flow is fixed for other customers as well in the future, as I sincerely think Firstbase is a good platform overall.
––
ORIGINAL:
I don't like when companies make mistakes (multiple times btw) and have zero accountability, and Firstbase is one of those companies. Their dashboard is great and onboarding process was smooth, but problems eventually came.

For 2 of my LLCs, one random day they just said they had problems with their Mailroom provider and that we needed to get an address somewhere else. They offered a different address in another state, a total mess!

I decided to hire another service for mail, having to pay money for the mess they made to update my address. Eventually started to slowly move away from them, which sucks because the whole point was to have all integrated in one platform, but they never truly apologized or offered to fix this problem at their own expense, they simply sent template emails. And I file my state obligations without them, yet they never auto-update their dashboard to what the secretary of state registry shows.

And again this was for 2 of my LLCs. I'm never opening a new company with them, awful customer experience.

22 August 2026
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Diego,

Thank you for taking the time to share this feedback. We’re genuinely sorry for the frustration and disruption caused, particularly as this affected two of your LLCs.

We understand that having to change a mailing address and arrange an alternative mail service created additional work and expense, and we recognize that our communication around the situation did not meet the level of support you should have received.

We’ve reviewed the history of the issues raised, and Rafael from our Customer Success team has since reached out directly to acknowledge what happened, clarify the outstanding concerns, and take ownership of getting things sorted.

We’re sorry that your experience ultimately led you to move away from Firstbase. We appreciate the candid feedback and the opportunity to address the issues directly.

Sincerely,
The Firstbase Team

Rated 4 out of 5 stars

Good dashboard, and documents are easily accesible.

Good dashboard, and documents are easily accesible for when I constantly have to verify myself or my llc. Support is relatively quick to respond to my requests as well. Overall, good!

19 August 2026
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi there,

Thank you for sharing your feedback. We’re glad to hear that you’re finding the dashboard easy to navigate and that having your documents readily accessible has made things more convenient when verification is required. It’s also great to know that our Support team has been responsive when assistance is requested.

We really appreciate the positive feedback and are happy to be part of your journey.

All the best,
The Firstbase Team

Rated 5 out of 5 stars

Happy with their service

Overall, I’m very happy with the service. They are great at what they do, and the company incorporation and setup process was handled very well. I also understand that setting up a company in another jurisdiction can be complex, and their platform makes the process much easier.

There is still some room for improvement, particularly with the platform itself. For example, the dashboard contains promotional boxes for additional services such as banking or payment providers. In my case, I chose to work directly with Mercury, but the related box remains permanently on my dashboard with no option to dismiss it. Being able to customise the dashboard or remove notifications and offers that are not relevant would make the overall experience much better.

That said, these are relatively minor points. I’m still happy to use their service and would recommend them. They are very good at their core service, but there are definitely a few areas where the platform experience could be improved.

7 July 2026
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Nikolas,

Thank you for sharing such thoughtful and detailed feedback. We’re happy to hear that you had a positive experience with the incorporation and company setup process, and that Firstbase helped make the complexities of setting up a company in another jurisdiction more manageable.

We also really appreciate the feedback about the dashboard. We understand how having promotional offers that aren’t relevant to your business, particularly when you’ve already chosen a different provider, can make the experience feel less streamlined. The ability to customise the dashboard and dismiss or hide services is a helpful suggestion, and we’ll be sure to share this feedback with our product team.

It’s great to know that, despite these areas for improvement, you’re happy with the service and would recommend Firstbase. Thank you again for your trust and for taking the time to help us identify ways we can make the platform experience even better.

Best Regards,
The Firstbase Team

Rated 5 out of 5 stars

Very friendly Dashboard

Very friendly Dashboard and easy to open a LLC

21 April 2026
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Spitik,

Thank you for your kind review. We’re glad to hear that you found the Firstbase dashboard user-friendly and the LLC formation process easy.

We really appreciate you taking the time to share your experience, and we’re happy to be part of your business journey.

All the best,
The Firstbase Team

Rated 4 out of 5 stars

The process was pretty straight forward…

The process was pretty straight forward although quite daunting as someone who is a bit of a tech phobe. Registering my LLC has been a game changer for me in my business, as it has allowed me to charge from Stripe (in South Africa). I am very grateful for Firstbase. The missing star is just because anything techie, gets my anxiety going and that's most things these days - so no shade on Firstbase ;)

11 August 2026
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Andrea,

Thank you so much for sharing such an honest and thoughtful review. We're really happy to hear that the LLC registration process was straightforward and, more importantly, that having your LLC has been a game changer for your business and enabled you to charge customers through Stripe from South Africa.

We completely understand that anything tech-related can sometimes feel a little daunting, and we appreciate you trusting Firstbase to help make the process as straightforward as possible. It’s wonderful to know that, despite the techie anxiety, you were able to get everything set up and see such a positive impact on your business.

If you ever need assistance or clarity, please reach out to us. We're always to help.

All the best,
The Firstbase Team

Rated 5 out of 5 stars

It's impressive how simple things have been with Firstbase

Firstbase is a truly great service. Setting up my business was shockingly simple. Day-to-day tasks such as accounting and tax filing processes are extremely well handled. From a foreign founder perspective it just impresses me how simple things have been. Highly recommended.

4 August 2026
Firstbase.io logo

Reply from Firstbase.io

Hi Camille,

Thank you so much for taking the time to share your experience and for your kind recommendation.

We're happy to hear that setting up your business with Firstbase was so straightforward and that we've been able to make ongoing tasks like accounting and tax filing feel simple and manageable. It's especially rewarding to hear that we've been able to simplify what can often feel like a complex process for international founders.

We truly appreciate your support and look forward to continuing to be part of your entrepreneurial journey.

All the best,
The Firstbase Team

Rated 5 out of 5 stars

Seamless Process

The process was seamless. Everything was clearly laid out and thought of. Process of receiving EIN was clearly explained, as it might be hard for a non-US founder. Anna from support helped out big Time and recommended possibly making a call to the IRS which would get the EIN immediately rathen than waiting for 20 business Days! Thank you.

22 July 2026
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Gleb,

Thank you for taking the time to share your experience.

We're happy to hear that the incorporation process felt seamless and that the guidance throughout the EIN application was clear and easy to follow. We know obtaining an EIN as a non-US founder can sometimes feel like one of the more challenging steps, so it's great to hear the explanations were helpful.

We'll also make sure Anna sees your kind words. She'll be delighted to know her support and recommendations were highly appreciated.

Thank you again for choosing Firstbase. All the best and continued success as your company grows.

The Firstbase Team

Rated 5 out of 5 stars

I had a great experience with Firstbase as an International Founder

I had a great experience with Firstbase. The entire process was simple, fast, and much quicker than I expected. Everything was clearly explained, which was especially valuable to me as an international founder.

I really appreciated the platform, the notifications throughout the process, and the examples provided at each step. Having a clear standard or reference to follow made everything much easier. I also had a few questions along the way, and the support team responded very quickly through the chat.

One area I would love to see Firstbase expand is more country-specific guidance for international founders. I am based in Mexico, and it would be helpful to have more clarity on which local documents, processes, or next steps Firstbase can support with, and which ones need to be handled separately.

Overall, I would absolutely recommend Firstbase. It made the incorporation process feel straightforward and manageable, and I am excited to try the rest of their products.

20 July 2026
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Paco,

Thank you for taking the time to share such a detailed review.

We're happy to hear that your incorporation experience was simple, fast, and easy to navigate. It's especially rewarding to know that our platform, step-by-step guidance, notifications, and support team helped make the process feel straightforward as an international founder.

We also appreciate your thoughtful suggestion about providing more country-specific guidance. Feedback like yours helps us better understand where we can continue improving the experience for founders across the globe, and we'll be sure to pass it along to our team.

Thank you again for your recommendation and for trusting Firstbase with your business journey. We look forward to supporting you as your company continues to grow.

Best Regards,
The Firstbase Team

Rated 3 out of 5 stars

Good incorporation experience

Good incorporation experience, but pricing and upselling should be more transparent

I used Firstbase to create Agestone, and the incorporation process itself was smooth and well organized. The platform is easy to use, and the initial setup was handled efficiently.

However, the total cost was not as transparent as I expected. Additional fees appeared throughout the process, and it felt like the AutoPilot program was effectively required rather than presented as a genuinely optional service. AutoPilot may be useful for some companies, but it is not necessarily the right solution for every business, especially smaller or simpler structures.

Firstbase would offer a much better experience if it clearly disclosed the full expected cost from the beginning and allowed clients to choose compliance services without pressure or bundled obligations.

15 August 2025
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Mike,

Thank you for taking the time to share such thoughtful and balanced feedback. We're pleased to hear that your incorporation experience with Firstbase was smooth and that you found the platform easy to use.

We also sincerely appreciate your comments about pricing transparency and how our compliance services are presented. Feedback like yours is incredibly valuable, as it helps us better understand our customers' experiences and identify opportunities to improve.

Our goal is to provide founders with services that support their business needs while making it as clear as possible what options are available throughout the process. We understand that every business is different, and your perspective on flexibility and transparency has been shared with our team as we continue to refine the experience we offer.

Thank you again for choosing Firstbase and for sharing your experience. We truly appreciate your feedback and wish you every success as your business grows.

Best Regards,
The Firstbase Team

Rated 5 out of 5 stars

The CS is super helpful

The CS is super helpful. They answered me late Sunday night to help solve my EIN problem. Thank you.

3 July 2026
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Fareed,

Thank you so much for taking the time to share your experience.

We're delighted to hear that our Customer Success team was able to assist you with your EIN issue, even late on a Sunday night. We know how important timely support can be, especially when you're working through critical business tasks, so it's wonderful to know our team was there when you needed us.

We appreciate your kind words and your trust in Firstbase. We're always here to support you, and we wish you every success as you continue building your business.

All the best,
The Firstbase Team

Rated 5 out of 5 stars

Very easy and direct process

Very easy and direct process. Quick response as well.

7 July 2026
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Viralkumar,

Thank you so much for your review.

We're happy to hear that your experience was easy & straightforward and that our team was able to respond quickly whenever you needed us. We aim to make the process as smooth as possible so founders can focus on building their businesses with confidence.

Thanks again for your recommendation and for choosing Firstbase. We truly appreciate your support.

Best Regards,
The Firstbase Team

Rated 5 out of 5 stars

Very fast

Very fast, very efficient, good price, and great. So the customer support team is highly recommended to any other entrepreneurs and founders.

1 July 2026
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi there,

Thank you so much for your kind review.

We're thrilled to hear that you found our service fast, efficient, and of great value. It's rewarding to know that our Customer Support team made such a positive impression and earned your recommendation to fellow entrepreneurs and founders.

Thank you for placing your trust in Firstbase. We truly appreciate your support and look forward to continuing to help you as your business grows.

Wishing you every success on your entrepreneurial journey.
The Firstbase Team

Rated 5 out of 5 stars

Good experience for managing a U.S. company from abroad

My experience with Firstbase has been positive overall. The incorporation process was smooth, and the platform has made it easier to manage several important aspects of the company in one place.
As a founder based outside the U.S., I found their guidance and support useful, especially for understanding processes that can be unfamiliar at the beginning. Communication has been clear, and I have not had any major issues with the service.
There have been some changes and additional costs over time, such as Autopilot, but I understand that these types of services can evolve and that operational costs may increase. In my case, the convenience of having support, reminders, compliance tools, and company-related services centralized in one platform has still been valuable.
Overall, Firstbase has been helpful and has made the process of starting and managing a company more straightforward.

27 June 2026
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Eduardo,

Thank you so much for your detailed review and for sharing your experience with Firstbase.

We're delighted to hear that we've helped make starting and managing your U.S. company from abroad a smoother experience. It's rewarding to hear that our guidance, support, and centralized platform have helped simplify what can often feel like a complex process for founders building a U.S. business from abroad.

We also appreciate your honest feedback regarding the changes to our services over time. As we continue to expand and improve our platform, we work hard to ensure we're delivering meaningful value through the support, tools, and features we provide.

Thank you again for your trust and for choosing Firstbase. We truly appreciate your support.

Best Regards,
The Firstbase Team

Rated 5 out of 5 stars

I've been extremely satisfied with the…

I've been extremely satisfied with the experience I've had with using Firstbase.io! The ease of forming my LLC was incredible. I found that everything was clearly explained and you were guided step by step on what to do next. What I didn't expect was the partnership perks with AWS, Stripe, etc. Those have been and will continue to be extremely valueable for my startup in the upcoming months as we continue to get off the ground. Great job, Firstbase team!

25 June 2025
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Connor,

Thank you so much for your kind review.

We're really happy to hear that your experience with Firstbase has been such a positive one. Making the LLC formation process as seamless and straightforward as possible is exactly what we continuously aim for, so it's great to know our step-by-step guidance made things easy for you.

We're also delighted that you're already finding value in our partner perks! We know how important it is for startups to have access to resources like AWS, Stripe, and other exclusive offers as they grow, and we're glad they're helping support your journey.

Thanks again and all the best.
The Firstbase Team

Rated 5 out of 5 stars

Excellent service

Great service and excellent support at Firstbase.io. On a couple of automated tasks that were left pending the team stepped in manually and resolved everything within a few hours, very professionally. Highly recommended for anyone looking to set up and run a US company without the hassle.

24 June 2026
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Marco,

Thank you for your kind review and recommendation.

We're pleased to hear that our team was able to step in quickly and help resolve those pending tasks for you. Providing responsive support and making the process of starting and running a US company as seamless as possible is exactly what we strive for.

We appreciate your trust in Firstbase and are grateful for your feedback. Wishing you continued success with your business.

Best Regards,
The Firstbase Team

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