Firstbase is a truly great service. Setting up my business was shockingly simple. Day-to-day tasks such as accounting and tax filing processes are extremely well handled. From a foreign founder perspe... See more
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We have made it easier than ever for tech entrepreneurs to start a business in the United States and establish a bank account even while abroad.
New York, United States
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Very smooth experience, and cooperative support team!
Reply from Firstbase.io
Setting up a Delaware C Corp on your own isn’t that hard — I’d heard that from a lot of people, and it’s true. The hard part is everything that comes after. As a foreign founder, the post-formation paperwork, tax deadlines, and handling mail from the US quickly turns into more than you can keep track of on your own.
I did a lot of research before picking a provider, and I went with Firstbase because it offered the best combination of ongoing support and hands-on, premium-level service at a genuinely reasonable price. I’ve been on the annual plan with the monthly mail service for over a year now, and honestly, it’s hard to name a real downside. I don’t think many places manage this much for this price.
The best part is that they consistently notify me about the documents I need to file and the forms I need to handle around tax season. And they don’t just send a reminder — they point you to the right tools and explain the basics of how to actually get it done, which matters a lot when you’re doing this from outside the US. There’s also a paid add-on where Firstbase handles the filings for you, which I plan to use once the company grows a bit more.
The rewards are another thing I didn’t expect to value as much as I do. There’s a huge list of perks and credits you can redeem — ChatGPT API credits, AWS coupons, and a lot more. It takes a full day just to go through everything, and it adds up to real savings when you’re running a company.
Reply from Firstbase.io
Firstbase give me a lot of support and if I have some concern ,they can give me a feedback immediately and it's a good feedback ,thank you !
Reply from Firstbase.io
I used Firstbase to incorporate my Wyoming LLC as a solo founder. The process was straightforward and uncomplicated. I had no issues opening a bank account with Wise Business afterwards and found the mailroom service satisfactory, receiving all IRS-related documents. I also appreciated the reminders regarding the annual report deadline.
In my opinion, the price premium is definitely worth it compared to other competitors. 5 stars!
Reply from Firstbase.io
I used Firstbase to set up my US company while living in the UK, and the process was straightforward from start to finish. They handled the company formation and EIN application, kept everything clearly organized, and made a complicated process feel much more manageable. It saved me a lot of time researching and coordinating everything myself. I’d recommend Firstbase to other international founders setting up a US company.
Reply from Firstbase.io
UPDATE: Firstbase contacted me after this review, resolved the problem and offered me a compensation for the problem caused. I hope their customer flow is fixed for other customers as well in the future, as I sincerely think Firstbase is a good platform overall.
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ORIGINAL:
I don't like when companies make mistakes (multiple times btw) and have zero accountability, and Firstbase is one of those companies. Their dashboard is great and onboarding process was smooth, but problems eventually came.
For 2 of my LLCs, one random day they just said they had problems with their Mailroom provider and that we needed to get an address somewhere else. They offered a different address in another state, a total mess!
I decided to hire another service for mail, having to pay money for the mess they made to update my address. Eventually started to slowly move away from them, which sucks because the whole point was to have all integrated in one platform, but they never truly apologized or offered to fix this problem at their own expense, they simply sent template emails. And I file my state obligations without them, yet they never auto-update their dashboard to what the secretary of state registry shows.
And again this was for 2 of my LLCs. I'm never opening a new company with them, awful customer experience.
Reply from Firstbase.io
Good dashboard, and documents are easily accesible for when I constantly have to verify myself or my llc. Support is relatively quick to respond to my requests as well. Overall, good!
Reply from Firstbase.io
Overall, I’m very happy with the service. They are great at what they do, and the company incorporation and setup process was handled very well. I also understand that setting up a company in another jurisdiction can be complex, and their platform makes the process much easier.
There is still some room for improvement, particularly with the platform itself. For example, the dashboard contains promotional boxes for additional services such as banking or payment providers. In my case, I chose to work directly with Mercury, but the related box remains permanently on my dashboard with no option to dismiss it. Being able to customise the dashboard or remove notifications and offers that are not relevant would make the overall experience much better.
That said, these are relatively minor points. I’m still happy to use their service and would recommend them. They are very good at their core service, but there are definitely a few areas where the platform experience could be improved.
Reply from Firstbase.io
Very friendly Dashboard and easy to open a LLC
Reply from Firstbase.io
The process was pretty straight forward although quite daunting as someone who is a bit of a tech phobe. Registering my LLC has been a game changer for me in my business, as it has allowed me to charge from Stripe (in South Africa). I am very grateful for Firstbase. The missing star is just because anything techie, gets my anxiety going and that's most things these days - so no shade on Firstbase ;)
Reply from Firstbase.io
Firstbase is a truly great service. Setting up my business was shockingly simple. Day-to-day tasks such as accounting and tax filing processes are extremely well handled. From a foreign founder perspective it just impresses me how simple things have been. Highly recommended.
Reply from Firstbase.io
The process was seamless. Everything was clearly laid out and thought of. Process of receiving EIN was clearly explained, as it might be hard for a non-US founder. Anna from support helped out big Time and recommended possibly making a call to the IRS which would get the EIN immediately rathen than waiting for 20 business Days! Thank you.
Reply from Firstbase.io
I had a great experience with Firstbase. The entire process was simple, fast, and much quicker than I expected. Everything was clearly explained, which was especially valuable to me as an international founder.
I really appreciated the platform, the notifications throughout the process, and the examples provided at each step. Having a clear standard or reference to follow made everything much easier. I also had a few questions along the way, and the support team responded very quickly through the chat.
One area I would love to see Firstbase expand is more country-specific guidance for international founders. I am based in Mexico, and it would be helpful to have more clarity on which local documents, processes, or next steps Firstbase can support with, and which ones need to be handled separately.
Overall, I would absolutely recommend Firstbase. It made the incorporation process feel straightforward and manageable, and I am excited to try the rest of their products.
Reply from Firstbase.io
Good incorporation experience, but pricing and upselling should be more transparent
I used Firstbase to create Agestone, and the incorporation process itself was smooth and well organized. The platform is easy to use, and the initial setup was handled efficiently.
However, the total cost was not as transparent as I expected. Additional fees appeared throughout the process, and it felt like the AutoPilot program was effectively required rather than presented as a genuinely optional service. AutoPilot may be useful for some companies, but it is not necessarily the right solution for every business, especially smaller or simpler structures.
Firstbase would offer a much better experience if it clearly disclosed the full expected cost from the beginning and allowed clients to choose compliance services without pressure or bundled obligations.
Reply from Firstbase.io
The CS is super helpful. They answered me late Sunday night to help solve my EIN problem. Thank you.
Reply from Firstbase.io
Very easy and direct process. Quick response as well.
Reply from Firstbase.io
Very fast, very efficient, good price, and great. So the customer support team is highly recommended to any other entrepreneurs and founders.
Reply from Firstbase.io
My experience with Firstbase has been positive overall. The incorporation process was smooth, and the platform has made it easier to manage several important aspects of the company in one place.
As a founder based outside the U.S., I found their guidance and support useful, especially for understanding processes that can be unfamiliar at the beginning. Communication has been clear, and I have not had any major issues with the service.
There have been some changes and additional costs over time, such as Autopilot, but I understand that these types of services can evolve and that operational costs may increase. In my case, the convenience of having support, reminders, compliance tools, and company-related services centralized in one platform has still been valuable.
Overall, Firstbase has been helpful and has made the process of starting and managing a company more straightforward.
Reply from Firstbase.io
I've been extremely satisfied with the experience I've had with using Firstbase.io! The ease of forming my LLC was incredible. I found that everything was clearly explained and you were guided step by step on what to do next. What I didn't expect was the partnership perks with AWS, Stripe, etc. Those have been and will continue to be extremely valueable for my startup in the upcoming months as we continue to get off the ground. Great job, Firstbase team!
Reply from Firstbase.io
Great service and excellent support at Firstbase.io. On a couple of automated tasks that were left pending the team stepped in manually and resolved everything within a few hours, very professionally. Highly recommended for anyone looking to set up and run a US company without the hassle.
Reply from Firstbase.io
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