Availability of vegetarian friendly pastry and timely delivery. I had been to four local super markets (these had beef fat or traces of crustaceans options which weren't for me). The delivery was a bi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Auckland, New Zealand
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I order meals for my family who are under a lot of stress with a very sick grandchild and it is something I can do to help.Your response has been very reliable and the meals are delicious. Thank you
Easy to order wide selection of quality food and drinks, everything well packed and quick delivery. Highly recommend for last minute get togethers
Totally happy with my first online order, everything was top notch, from ease of ordering, communication regarding despatch/courier, quality of packaging and finally a generous and really delish meal!
I ordered a family pack that was supposed to include, a pie, a macaroni, orange juice and a breadstick. I was sending as a gift to my family members who are dealing with illness. The breadstick was not included as advertised.
Reply from Farro
Bought meals for my mum who broke her foot and is on crutches so can’t cook very well. She is loving every meal so far! Super tasty and such big single portions she’s able to have them for lunch and dinner! Thanks Farro!
Reply from Farro
You can always be sure to receive order in time! Every step is very well documented .Products are of highest quality and choice is galore. Thank you
Reply from Farro
I used to buy the ready made meals but they are now so ridiculously expensive . The last fish pie I bought had uncooked carrots in . Not good at all
Reply from Farro
*** Update: Farro have responded immediately to my review and successfully restored our confidence. Thank you Alexis @ Farro.***If you want a pie comprised of mashed potato with fish flavoring added for $30+ then this is for you. Sadly it fails dismally to live up to the product description on the pack. A major disappointment to this seafood lover. Will never purchase again.
Reply from Farro
Everything was perfect, as usual, when buying from Farro’s Lunn Ave.
Reply from Farro
My first experience ordering online delivery and 3 things didn’t turn up even though I was charged. And 1 thing dropped off the list somehow.
However Customer Service has said they will refund me and follow up with store.
Reply from Farro
My online shopping experience at Farro was very positive. They offer a great selection of food and beverages. The delivery app was awesome, it shows the delivery progress in real time.
Reply from Farro
Food no doubt delicious but package ordered for delivery on Monday didn’t arrive and I had to stuff about sorting it out. No tracking info was
sent to me as it usually is until I phoned up the next morning. Package arrived the next morning after my phone call in good order & cond but the intended Dinner couldn’t happen🙁
Reply from Farro
Fully recommend this site , nice food . Text at to the moment of delivery .
Never had a problem , food is 5 star
Reply from Farro
Perfect delivery with perfect packaging! It was awesome. Thanks.
Reply from Farro
I purchased a range of items online to be delivered to my daughter-in-law as a surprise on her birthday as she was suffering from Influenza A. I received confirmation of my items by email and delivery was to be 2 days later between 12 - 5pm. At 5pm I phoned Farro and was told 'probably running late' . Finally arrived at 7pm. The main items of meat and soup were not included but instead a packet of GF crackers( not ordered!). Had not been advised the missing food was not available.
Hardly the 'care' package experience for her. Advised Farro by email and given $15 delivery refund. Although I wasn't charged for missing items , feel it was very poor overall and will not use this service again.
Reply from Farro
Love Farro and their fruit and veges... the best of all supermarkets
Reply from Farro
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.