t leaf T Reviews 

7,654
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 724 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, wide variety of delicious loose leaf teas, and convenient sample packs that make discovering new blends exceptionally easy. Consumers also highlight the remarkably fast delivery service, secure packaging, and smooth website navigation that ensures a completely seamless shopping experience. Though some customers noted that certain flavor profiles can occasionally be hit or miss depending entirely on personal preference. A few other people also felt that specific courier delivery requirements or occasional order discrepancies presented minor challenges during the online purchasing process.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, expressing delight over the super fast and efficiently... See more

Order

Users describe positive interactions with order processes, highlighting an easy-to-navigate website, timely... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with the outstanding support... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly, I am so pleased I discovered the "tleaft" site. Also, very happy to discover that one can buy "sample" packets of tea suitable for 3-6 servings, enabling one to discover whether they like a p... See more

Company replied

Rated 5 out of 5 stars

I used to buy this tea over the years - the recipe changed a bit so I now add my own additional pepper and cardamon pods. Still a delightful chai loose leaf tea! An ad came up recently for a reduced p... See more

Company replied

Rated 5 out of 5 stars

OMG-Why haven't I purchased from T Leaf T before?!?!? Personally, I am not a big tea-drinker but our daughter had a German boyfriend visiting that didn't drink coffee - only tea. We sent them away w... See more

Company replied

Rated 5 out of 5 stars

Never had a bad experience. I have done many orders and they have never got it wrong (never missed an item) always delivered on time, and the teas are aways fresh and the flavours, some amazing and l... See more



Company details

  1. Tea Store
  2. also in
  3. Food Manufacturer
  4. Gift Shop
  5. Gourmet Grocery Store
  6. Health Food Store

About t leaf T

Written by the company

New Zealand's Home of Remarkable Tea

t leaf T has been bringing New Zealand tea lovers the world's finest loose leaf teas, herbal infusions and premium pyramid teabags since 2005. A 100% New Zealand-owned family business, we are based in Petone, Lower Hutt, and source over 160 carefully selected blends and infusions from quality tea growers and producers around the globe.

Founded by John and Amanda van Gorp, t leaf T is built on two decades of genuine relationships with tea suppliers across Asia, Europe and beyond. Every tea is hand processed and packed at our Petone premises, ensuring the quality and freshness our customers have come to rely on.

How We Serve You
  • Online store at tleaft.co.nz — same-business-day dispatch on orders placed by 3pm
  • Wholesale supply to hospitality businesses throughout New Zealand
  • Wellington CBD retail store — explore, smell and taste our full range in person

Our service is rated 5 stars on Trustpilot. Whether you are new to loose leaf tea or a lifelong enthusiast, our team is here to help you find your next remarkable cup.

Our Range

From single-origin green, white and oolong teas to bold black blends, fragrant florals and caffeine-free herbal infusions — t leaf T stocks over 160 blends and infusions to suit every palate and occasion.

Discover our full range at tleaft.co.nz

t leaf T | teas and infusions from around the world

Written by the company

Best Buy-Purchase 3 identical foil pouches and get a 4th Free!
Have you discovered your ultimate teas and you drink them everyday? our Best Buy deal is the most cost effective way to keep these favourite teas topped up. Simply purchase 3 identical foil pouches and get the 4th Free! *not valid with other offers*.
FREE Shipping for online orders over $89!*
t leaf T offers Free NZ shipping rates for online orders when ordering over a certain amount. Orders are shipped the same business day if we receive them by 1pm. *calculated after discounts.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(7,654)

698 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The website was relatively easy to…

The website was relatively easy to navigate. But, it took me a little while to find any info on the buy 3 and get a 4th free scheme that was promoted on the receipt from an in-store purchase

28 October 2026
Rated 5 out of 5 stars

Very easy to order

Very easy to order. Very quick delivery.

19 October 2026
t leaf T logo

Reply from t leaf T

Glad we could make your experience smooth and speedy, Elaine. Happy brewing! - from the TLeafTea-m

Rated 5 out of 5 stars

Fabulous teas

Fabulous teas. I've got a dozen of samples. They are all good so far. t leaf T never let me down. Delivery took more than usual but it was Holiday week I kind of excepted. I'm going to order some more tea for X mas. I know which tea I want now. So exciting. Thanks t leaf T!

26 October 2026
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Reply from t leaf T

So happy to hear you're enjoying our tea and we really appreciate your patience and understanding during a busy time for us! Excited for our blends to be part of your holiday festivities. Thank you - from the TLeafTea-m

Rated 5 out of 5 stars

The shipping was real quick

The shipping was real quick! I ordered and within 18 hours it is delivered, almost unreal!

28 October 2026
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Reply from t leaf T

Thanks for your review, Daisy! We do our best to send orders out as promptly as possible. Glad yours was so speedy in arriving. Enjoy! - from the TLeafTea-m

Rated 4 out of 5 stars

Delicious

These are for christmas presents so I haven't tried them. Your tea is usually great though and I'm sure the recipients will love their tea.

26 October 2026
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Reply from t leaf T

Aw thank you so much for the review! What a great xmas pressie idea! Thanks again! From tleafT

Rated 5 out of 5 stars

The matcha is great

27 October 2026
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Reply from t leaf T

Thanks for the kind feedback on our Matcha, Frey! We are so happy to hear you're enjoying it. Have a good one. From tleafT

Rated 5 out of 5 stars

We have been buying from t leaf T for…

We have been buying from t leaf T for 14 years
Service is prompt and website easy to negotiate
We love the teas you have to offer

26 October 2026
t leaf T logo

Reply from t leaf T

Thank you so much for your loyalty Brigid! We really appreciate it! Enjoy your purchase. From tleafT

Rated 5 out of 5 stars

GREAT TEA, GREAT SERVICE.

I purchased a selection of sample teas. The ones I've tried so far have been delicious.
My order arrived much quicker than I expected too, so it was a win win.
I'm sure I'll be ordering more once I've decided which are my favorites.

26 October 2026
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Reply from t leaf T

Thanks Yvonne for the awesome feedback. We are so stoked to hear that you're enjoying our teas! Here's to many more brews! From tleafT

Rated 5 out of 5 stars

Amazing tasting tea

Amazing tasting tea. Super fast delivery

26 October 2026
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Reply from t leaf T

Thank you for the kind review, Robyn! We are so happy to hear your purchase arrived so quickly! Have a great one. From tleafT

Rated 5 out of 5 stars

Website quality and delivery

Delivery of the teas was prompt and painless. Website was easy to navigate and provided clear information that helped me to decide what to buy.

26 October 2026
t leaf T logo

Reply from t leaf T

Thanks heaps for the kind feedback! We are so happy to hear you were able to get the teas you wanted pain free!! Enjoy! from tleafT

Rated 5 out of 5 stars

Always prompt and efficient

Always prompt and efficient. The teas are outstanding. I cannot fault t leaf T

26 October 2026
t leaf T logo

Reply from t leaf T

Thanks Marion for the awesome review. We are happy you enjoyed our services. Have a great one! From tleafT

Rated 5 out of 5 stars

Amazing service and fabulous…

Amazing service and fabulous product.Shopping is always straightforward. We always look forward to our daily cuppa using your products. Thank you.

26 October 2026
t leaf T logo

Reply from t leaf T

Thanks so much for your review Leigh. Glad we can bring some goodness to your days with our brews! - from the TleafTea-m

Rated 5 out of 5 stars

Quick hassle free shopping

We love Vanilla Vice - a subtly flavoured high quality black tea. So easy ordering from T leaf. And great to support a local Welly business . . . Bring back the gold Christmas tea 😉

26 October 2026
t leaf T logo

Reply from t leaf T

We appreciate your support very much! Happy brewing - from the TLeaftea-m

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