The staff at Eurocell Andover are amazing. I have visited the store on the odd occasion over several years and have always been struck by their consistent first class service. Always helpful, positive... See more
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Review summary
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Reviews shaping this summary
Just had a delivery of fence panels to my home. Adam could not have been more helpful and dealt with difficult traffic and parking conditions with a smile. Delivered to my choice of location in my bac... See more
I've used a few different branches through company work + my local Maidstone branch for private work & I'm impressed with how helpful staff are - prices are great too. Just order items for site deliv... See more
Everything so far...Robin Iles was the first person I saw and was fabulous! He sized up the garden area and suggested just the right size and style. Such a lovely person and not pushy like I was expec... See more
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
Clover Nook Road, DE55 4RF, Cotes Park Industrial Estate, United Kingdom
- 01773 842100
- enquiries@eurocell.co.uk
- eurocell.co.uk
4.6
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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Excellent superfast delivery in 11 hours
1 July 2026
Unprompted review
Easy to park and staff very helpful
Easy to park and staff very helpful, had everything I needed today, will certainly be going back
14 July 2026
Quick delivery!
Placed order Sunday evening about 7pm and it was delivered approx 11am Monday. Couldn’t ask for better service
12 July 2026
Dissapointing to say the least
No replies to emails, delivery took ages, and they delivered an already opened, used tube of sealant which already styrted to dry up!
I paid for a new product!
Never heard anything back, never got refund for it.
Do not recommend at all.
7 April 2026
Reply from Eurocell plc
Hi Pawel,
We’re sorry to hear about your experience and apologise for the inconvenience caused. A refund has now been processed for the item, and we are currently investigating how an opened product was received.
Thank you for bringing this to our attention, and please accept our apologies for the disappointment caused.
Eurocell Response Team
Easy to order online
Easy to order online, vast choice, great delivery service with friendly driver.
12 July 2026
Soffit repair
Easy to use website with competitive pricing. Have used previously with no delivery issues.
13 July 2026
After ordering my items online on the…
After ordering my items online on the Friday, for delivery, I received a call shortly after to say that they would be able to deliver them on the Monday.
I also received a call to advise that they would be delivering within the next 30 minutes. True to their word Adam arrived (Burton on Trent) he was very friendly and also helped me to carry all the items to the rear of the house.
Highly recommend and will be ordering more panels to complete the fencing in the rear garden.
Thank you.
13 July 2026
Unprompted review
Quoted 48hr delivery? Try 8 DAYS no show !
Ordered on Sunday for what was a 48hr delivery. Here we are EIGHT DAYS LATER, and still no sign of delivery, or phone call / email giving reason for delay !
Got thro to the local branch, (Chelmsford) who initially couldn't find the order. Eventually found in a pile of papers, and apparently, not a stock item. But by co-incidence, was due to be delivered to them the very next day, and would send it on to me "as soon as they can" (I would have been a happier customer if they'd notified me of the potential delay by phone or email)
5 July 2026
Reply from Eurocell plc
Hi Chris, I'm very sorry to hear about the delay and completely understand your frustration.
I will chase this up with our local team as a priority and get an update on your delivery. As soon as I have more information, I'll be back in touch.
Thank you for your patience, and I sincerely apologise for the inconvenience caused.
Eurocell Response Team
Went in today needing a patio door…
Went in today needing a patio door stay. They supplied one instantly at a very good price. Steve, Dan and Dave were top blokes and showed great customer service and banter more importantly. Would go again and recommend them to others.
13 July 2026
Unprompted review
Great Choice and prices.
I think Eurocell is very good because the website was easy to use, had a good choice of products, prices were competitive and the people at the store were great.
2 July 2026
Unprompted review
I think Eurocell is very good because…
I think Eurocell is very good because of their excellent service.
2 July 2026
Unprompted review
Eurocell staff
Staff at hull branch always give polite and friendly service 10 out of 10 guys👍
10 July 2026
Your online ordering
Your online ordering is very easy to navigate, I found what I wanted with ease. Thankyou
12 July 2026
Great value products
Turned up 5 min before they opened no problem sorted my order out quickly and efficiently staff very friendly and helpful.
Thanks.
11 July 2026
We have ordered items before and they…
We have ordered items before and they are always polite and nice. The delivery driver is always helpful and my husband wouldn't go to anywhere else for his items
12 July 2026
Great product (composite fence panels)…
Great product (composite fence panels) fast delivery and good communication from local office(Barnsley and Rotherham)
2 July 2026
Unprompted review
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