the real time tracking didn't work for 3 days - showed as not even picked up at sender - and the next day it was delivered. All in all ok, but it is important to receive reliable information in real t... See more
Company replied
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the real time tracking didn't work for 3 days - showed as not even picked up at sender - and the next day it was delivered. All in all ok, but it is important to receive reliable information in real t... See more
Company replied
My favorite carrier in Denmark. They are fast, reliable and have the best prices for packages sent abroad.
I was well informed by GLS, the delivery time was extremely quick, the retrieval of the package was also quick and easy, and the package itself was completely intact. Very impressed!
Hurtig og super god information for afhentning. Tak fra en glad kunde.
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Kokmose 3, 6000, Kolding, Denmark
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Hurtig og super god information for afhentning.
Tak fra en glad kunde.
Fast delivery, timely update of package location, easy and straight forward pick up.
I paid extra for home delivery because I am currently on sick leave and unable to go out easily. I stayed at home the entire day, yet no delivery attempt was made. Instead, my parcel was sent directly to a pickup point.
This completely defeats the purpose of paying for home delivery. If I had known I would have to collect it myself, I would not have paid for this service.
I am very disappointed with GLS. Customers should receive the service they paid for, especially when they are at home waiting for the delivery. I hope GLS improves its delivery process and stops sending parcels directly to pickup points without even attempting home delivery.
Reply from GLS Denmark
Packages always arrive in very good conditions and the delivery driver is very nice
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