GLS Denmark Reviews 

1,977,297
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

the real time tracking didn't work for 3 days - showed as not even picked up at sender - and the next day it was delivered. All in all ok, but it is important to receive reliable information in real t... See more

Company replied

Rated 5 out of 5 stars

My favorite carrier in Denmark. They are fast, reliable and have the best prices for packages sent abroad.

Rated 5 out of 5 stars

I was well informed by GLS, the delivery time was extremely quick, the retrieval of the package was also quick and easy, and the package itself was completely intact. Very impressed!

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Shipping and Mailing Service
  4. Shipping Service

About GLS Denmark

Written by the company

Det, du sender og modtager, betyder noget. Det véd vi hos GLS. Og er det vigtigt for dig, er det vigtigt for os.

Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.

Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke

Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen

Contact info

GLS-appen gør dit liv lidt nemmere

Med GLS-appen har du altid det fulde overblik over dine pakker.

4.6

Excellent

TrustScore 4.5 out of 5

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4.6

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337,821 reviews in the last 12 months

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Rated 1 out of 5 stars

I paid extra for home delivery because…

I paid extra for home delivery because I am currently on sick leave and unable to go out easily. I stayed at home the entire day, yet no delivery attempt was made. Instead, my parcel was sent directly to a pickup point.

This completely defeats the purpose of paying for home delivery. If I had known I would have to collect it myself, I would not have paid for this service.

I am very disappointed with GLS. Customers should receive the service they paid for, especially when they are at home waiting for the delivery. I hope GLS improves its delivery process and stops sending parcels directly to pickup points without even attempting home delivery.

22 July 2026
GLS Denmark logo

Reply from GLS Denmark

Hi Ricardo 😊

Thank you for reaching out 🤗

According to the drivers GPS and pictures from the delivery attempt, we were at your address at 08.16 o'clock.

We appreciate your feedback. It will help us to improve.

Have a nice day 💙

Best regards
Sophie V - Customer Service

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