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See what reviewers are saying

Rated 4 out of 5 stars

The purchase was without any issue, but recognized that the helmet painting has black shadows. Factory answered that I have to complain at the reseller.

Rated 4 out of 5 stars

They have cheap stuff, usually good quality. I like the website, u can shearch anything u need, sometimes its a bit of a chalenge, but i have found everything i need. However the delivery is usually... See more

Rated 5 out of 5 stars

high quality goods and fast shipping, seem to have a lot of items in stock, great variety - happy to be a customer of such an awesome business

Rated 5 out of 5 stars

I have ordered from Gmoto several times, and I have been satisfied every time. The ordering process is simple and clear, and the products always match the descriptions. Shipping was fast, and the... See more

Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Gmoto motorcycle shop offers over 2 million products: parts, accessories, helmets, clothing, and more. Every day, we help motorcyclists choose components for repairs, service, and tuning. Through our collaboration with top brands and budget-friendly suppliers, we enable every customer to pursue their passion. We are Gmoto – for motorcyclists.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(3,454)

1,800 reviews in the last 12 months

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Rated 1 out of 5 stars

They sent me the wrong part

They sent me the wrong part, which caused additional damage to my bike. I returned the part and paid the return shipping costs myself.
After a long discussion, they eventually refunded the payment for the part, but they refused to cover:
The return shipping costs.
The cost of replacing the damaged parts and the related repair costs.

The part was clearly marked on their website as “fits my bike.” Based on this information, I purchased the part and installed it. However, the part was incorrect and caused damage.

The seller is now refusing responsibility and wrote:

“As a store, we are responsible for the products, not their installation. If you want a refund for the repair, please resolve the issue with the parts manufacturer, not with the store.”
I believe this is unfair because I purchased the part from the store based on their compatibility information, which stated that the part fits my bike. I also had to pay additional costs because the wrong part was supplied.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Loe quality

Even though the product came quickly, the quality wasn't good. It's exterior looked fine, but interior was not.

10 June 2026
Unprompted review
Rated 1 out of 5 stars

The cylinder kit I ordered arrived in…

The cylinder kit I ordered arrived in an unacceptable condition. One of the cooling fins on the cylinder was broken off, and the cylinder base gasket was folded in half. I have still not received any response to my complaint, nor have I received any compensation for the damage!

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Got wrong part

I order a lens for turning light. I needed and ordered front right side. What i got was left side.
Unfortunetately no response from the company. Despite my messages. so my experience is very negative.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Super service

Super service, all my products firstclass quality and in a protective package. On time. First time I´ve tried Gmoto but I will certainly use them again

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Delivery was on time

Delivery was on time. The products received were high quality, easy to install and value for money.

14 May 2026
Unprompted review

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