The purchase was without any issue, but recognized that the helmet painting has black shadows. Factory answered that I have to complain at the reseller.
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They have cheap stuff, usually good quality. I like the website, u can shearch anything u need, sometimes its a bit of a chalenge, but i have found everything i need. However the delivery is usually... See more
high quality goods and fast shipping, seem to have a lot of items in stock, great variety - happy to be a customer of such an awesome business
I have ordered from Gmoto several times, and I have been satisfied every time. The ordering process is simple and clear, and the products always match the descriptions. Shipping was fast, and the... See more
Company details
Written by the company
Gmoto motorcycle shop offers over 2 million products: parts, accessories, helmets, clothing, and more. Every day, we help motorcyclists choose components for repairs, service, and tuning. Through our collaboration with top brands and budget-friendly suppliers, we enable every customer to pursue their passion. We are Gmoto – for motorcyclists.
Contact info
Poland
- gmoto.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 73% of negative reviews
Typically replies within 1 week
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They sent me the wrong part
They sent me the wrong part, which caused additional damage to my bike. I returned the part and paid the return shipping costs myself.
After a long discussion, they eventually refunded the payment for the part, but they refused to cover:
The return shipping costs.
The cost of replacing the damaged parts and the related repair costs.
The part was clearly marked on their website as “fits my bike.” Based on this information, I purchased the part and installed it. However, the part was incorrect and caused damage.
The seller is now refusing responsibility and wrote:
“As a store, we are responsible for the products, not their installation. If you want a refund for the repair, please resolve the issue with the parts manufacturer, not with the store.”
I believe this is unfair because I purchased the part from the store based on their compatibility information, which stated that the part fits my bike. I also had to pay additional costs because the wrong part was supplied.
Delivery was accurate and the piece was…
Delivery was accurate and the piece was correct, well done
Loe quality
Even though the product came quickly, the quality wasn't good. It's exterior looked fine, but interior was not.
Compatible Oil jet for KTM 990 Adventure
I couldn't find a jet with the right cross-section and thread for a long time. I found it on G-Moto. They delivered it very quickly. I'm happy!
The cylinder kit I ordered arrived in…
The cylinder kit I ordered arrived in an unacceptable condition. One of the cooling fins on the cylinder was broken off, and the cylinder base gasket was folded in half. I have still not received any response to my complaint, nor have I received any compensation for the damage!
Product has painting issue.
The purchase was without any issue, but recognized that the helmet painting has black shadows. Factory answered that I have to complain at the reseller.
I got what I wanted and prices are not…
I got what I wanted and prices are not bad. My thanks for Gmoto.
They deliver the ordered products…
They deliver the ordered products quickly and accurately.
Got wrong part
I order a lens for turning light. I needed and ordered front right side. What i got was left side.
Unfortunetately no response from the company. Despite my messages. so my experience is very negative.
Super service
Super service, all my products firstclass quality and in a protective package. On time. First time I´ve tried Gmoto but I will certainly use them again
Why have a .co.uk website
Why have a .co.uk website, price in £ and then after registering at payment tell me no shipping to the U.K. thanks for wasting my time.
high quality goods and fast shipping
high quality goods and fast shipping, seem to have a lot of items in stock, great variety - happy to be a customer of such an awesome business
I order here regularly, would recommend
I order here regularly, they offer many products useful for owning and maintaining motorcycles and at a good price, definitely would recommend
Best motorcycle online store for sure 🤝
Delivery was on time
Delivery was on time. The products received were high quality, easy to install and value for money.
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