Asterselections Reviews 

118
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Absolutely beautiful lamp – we love it! The lamp is absolutely stunning and looks even more beautiful in person. The design, colours and glass elements are gorgeous, and it is a real statement piec... See more

Company replied

Rated 1 out of 5 stars

The products of Aster Selections are extremely poorly made so the end result is flimsy, and what is worse, dangerous. They claim that they are "designed" in London and Norway and hide the fact that th... See more

Company replied

Rated 1 out of 5 stars

Beware, these are cheap devices from China that do not work properly! The prices are overpriced, customer service is poor and there is no warranty. Achtung, es handelt sich um billige Geräte au... See more

Rated 5 out of 5 stars

I recently ordered a Louis Poulsen style lamp and I couldn't be happier with the entire process. Everything went perfectly from start to finish! Great quality, fair pricing and fast delivery. I’m ob... See more

Company replied


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3.1

Average

TrustScore 3 out of 5

118 reviews

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No recent history of asking for reviews

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Replied to 90% of negative reviews

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3.1

All reviews

(118)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely beautiful lamp

Absolutely beautiful lamp – we love it!
The lamp is absolutely stunning and looks even more beautiful in person. The design, colours and glass elements are gorgeous, and it is a real statement piece in our home. We are truly delighted with it.
The only downside was the unpacking and assembly. The packaging contained a lot of small polystyrene beads, which stuck to the glass and took quite some time to remove. Assembly was also rather time-consuming, particularly when it came to handling and connecting the wires. Clearer instructions and more user-friendly packaging would definitely improve the experience.
However, once assembled, the result is absolutely worth it. It is a beautiful, unique designer lamp and we are very happy with our purchase.

24 August 2026
Unprompted review
Asterselections logo

Reply from Asterselections

Thank you very much for your detailed feedback!
We’re delighted to hear that you love the lamp and are happy with its beautiful design, colours, and glass elements. We also appreciate your honest feedback regarding the packaging and assembly process. Your suggestions are valuable and will help us improve the experience for our customers.
Thank you for choosing Asterselections. We’re so pleased that the finished result was worth it for you!

Rated 1 out of 5 stars

Poor and dangerous quality from China

The products of Aster Selections are extremely poorly made so the end result is flimsy, and what is worse, dangerous. They claim that they are "designed" in London and Norway and hide the fact that the products are produced and shipped from China. I doubt that the designers have seen their finished products because they would be shocked.

23 August 2026
Unprompted review
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Reply from Asterselections

We’re sorry to hear that you were disappointed with your experience and the quality of the product.
We would like to clarify that our orders are shipped from our German warehouse. We take product quality and customer satisfaction seriously. Unfortunately, we’re unable to identify your order based on this review alone.
Please contact us directly with your order number or purchase details so we can review the matter and assist you further.
Kind regards,
Aster Selection Team

Rated 3 out of 5 stars

Good product… but

Good product, but not good enough Protection for delivery. Came partially damaged… no refund where given.

25 July 2026
Unprompted review
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Reply from Asterselections

Thank you for your feedback.
We’re sorry to hear that your product arrived partially damaged and that you were dissatisfied with the resolution. We understand how disappointing this can be. Please contact us directly with your order number so we can review your case and assist you further.
Kind regards,
Asterselections Team

Rated 5 out of 5 stars

everything went well

everything went well, Ariane was very customer oriented by solving my questions

6 July 2026
Unprompted review
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Reply from Asterselections

Thank you very much!
We’re delighted to hear that everything went well and that Ariane was able to assist you with your questions. Providing friendly and customer-focused support is very important to us, and we’ll be sure to share your kind words with our team.
Thank you for choosing Asterselections!

Rated 5 out of 5 stars

Good service and price

Good service and price

21 January 2026
Unprompted review
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Reply from Asterselections

Thank you very much for your positive feedback!

We’re delighted to hear that you’re happy with our service and pricing. Your satisfaction means a lot to us.

Thank you for choosing Asterselections!

Rated 5 out of 5 stars

I am very happy with my purchase!

I am very happy with my purchase!
Everything went smoothly, my order arrived quickly and was incredibly well packaged.
The lamps look fantastic.
All in all, a great experience.

7 January 2026
Unprompted review
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Reply from Asterselections

Thank you very much for your wonderful feedback!

We’re delighted to hear that everything went smoothly and that your order arrived quickly and well packaged. It’s great to know that you’re so happy with the lamps and that they look fantastic in your space.

We truly appreciate your support and are glad you had a great experience with Asterselections!

Rated 4 out of 5 stars

Overall good

Overall good, shipping took longer than expected

30 December 2025
Unprompted review
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Reply from Asterselections

Thank you for your feedback!

We’re glad to hear that your overall experience was good. We also appreciate your patience regarding the longer shipping time and will continue working to improve our delivery processes.

Thank you for choosing Asterselections!

Rated 5 out of 5 stars

Everything went wonderfully

Everything went wonderfully. The lamp is of excellent quality and we like it very much.

26 February 2026
Unprompted review
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Reply from Asterselections

Thank you very much for your kind feedback!

We’re delighted to hear that everything went wonderfully and that you’re so happy with the quality of the lamp. It’s great to know you’re enjoying it.

Thank you for choosing Asterselections – we truly appreciate your support!

Rated 4 out of 5 stars

Great product

Great product.. elegant, good material.A bit long delivery time.

15 October 2025
Unprompted review
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Reply from Asterselections

Thank you very much for your kind feedback!

We’re delighted to hear that you’re happy with the product and that you found it elegant and made from good materials. We also appreciate your patience regarding the slightly longer delivery time.

Thank you for choosing Asterselections – we truly value your support!

Rated 4 out of 5 stars

Great shopping experience and good…

Great shopping experience and good product. Eventually shipping took longer than expected. Anyhow, kid is happy and I would gladly order again.

8 January 2026
Unprompted review
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Reply from Asterselections

Thank you very much for your kind feedback!

We’re delighted to hear that you had a great shopping experience and that you’re happy with the product. We also appreciate your patience regarding the longer shipping time. Most importantly, we’re glad to know your child is happy – that means a lot to us!

We look forward to welcoming you back to Asterselections again.

Rated 4 out of 5 stars

Ordering Process and product perfect

Ordering Process and product perfect. However long shipping times

15 January 2026
Unprompted review
Asterselections logo

Reply from Asterselections

Thank you for your feedback!

We’re glad to hear that you were satisfied with the ordering process and the product itself. We also appreciate your note regarding the longer shipping times, and your feedback helps us identify areas where we can improve.

Thank you for choosing Asterselections

Rated 5 out of 5 stars

Gorgeous Louis Poulsen style lamp!

I recently ordered a Louis Poulsen style lamp and I couldn't be happier with the entire process. Everything went perfectly from start to finish!
Great quality, fair pricing and fast delivery.
I’m obsessed with how it looks in my home. I’ll definitely be shopping here again!

15 January 2026
Unprompted review
Asterselections logo

Reply from Asterselections

Thank you very much for your wonderful feedback!

We’re delighted to hear that your Louis Poulsen style lamp met your expectations and that the entire ordering process went smoothly. It’s great to know you’re happy with the quality, pricing, and delivery, and that the lamp looks perfect in your home.

We truly appreciate your support and look forward to welcoming you back to Asterselections!

Rated 5 out of 5 stars

Fast delivery.

Fast delivery.. product exactly what we looked for

29 January 2026
Unprompted review
Asterselections logo

Reply from Asterselections

Thank you very much for your positive feedback!

We’re delighted to hear that your order arrived quickly and that the product met your expectations exactly. Your satisfaction means a lot to us.

Thank you for choosing Asterselections!

Rated 4 out of 5 stars

The item arrived as described and was…

The item arrived as described and was well packaged and is of good quality.
Overall happy with my purchase!

23 January 2026
Unprompted review
Asterselections logo

Reply from Asterselections

Thank you very much for your kind feedback!

We’re delighted to hear that your item arrived as described, was well packaged, and met your expectations in terms of quality. It’s great to know you’re overall happy with your purchase.

Thank you for choosing Asterselections – we truly appreciate your support!

Rated 1 out of 5 stars

Delivery took way too long, poor quality, too expensive for the quality

Delivery took way too long. Product is not as it appears online - very cheap looking tubes with led lights inside, very expensive for the quality of the product, really disappointed, waste of money

15 December 2025
Unprompted review
Asterselections logo

Reply from Asterselections

We’re sorry to hear that you were disappointed with both the delivery time and the product received.

We understand how frustrating it can be when an item does not meet your expectations in terms of appearance and perceived quality. Your feedback is important to us and helps us review both our product presentation and logistics processes.

At the moment, we are unable to locate an order based on this review. Please share your order number or contact our customer support team directly with your purchase details so we can look into this matter and assist you as quickly as possible.

Kind regards,
Asterselections Team

Rated 5 out of 5 stars

Very pretty lamp

Very pretty lamp, nice colour, looks like in picture

2 February 2026
Unprompted review
Asterselections logo

Reply from Asterselections

Thank you very much for your kind feedback!

We’re happy to hear that you find the lamp very pretty and that the color and appearance matched the pictures. It’s great to know you’re satisfied with your purchase from Aster Selection.

Rated 3 out of 5 stars

Experience was OK

Price was OK. Delivery was about two weeks. Quality of one lamp was good, the other one was warped, but we kept ist anyway.

30 September 2025
Unprompted review
Asterselections logo

Reply from Asterselections

Thank you for sharing your balanced feedback with us. We’re glad to hear that the price met your expectations and that one of the lamps was of good quality.

At the same time, we’re sorry to learn that the second lamp was warped. Your comments about delivery time and product quality are important to us and help us identify where improvements are needed. If you ever need support or wish to discuss this further, our customer service team is always here to help.

Rated 5 out of 5 stars

The lamp was excellently packed and…

The lamp was excellently packed and arrived in undamaged condition! Although delivery took some days the design and quality of the lamp is 5*. We are absolutely satisfied and highly recommend Asterselections.

27 January 2026
Unprompted review
Asterselections logo

Reply from Asterselections

Thank you very much for your wonderful feedback! We’re delighted to hear that the lamp arrived safely, met your expectations in both design and quality, and that you’re completely satisfied with your purchase.

We truly appreciate your recommendation and thank you for choosing Asterselections.

Rated 2 out of 5 stars

The products unfortunately are scrap

The products unfortunately are scrap. I ordered two lamps. One of them quit lighting after two weeks, the other one a few weeks later.
The customer service meanwhile was good. Fast answers and also got a new lamp. Unfortunately my trust in the products is broken after two scrap ones.

15 January 2026
Unprompted review
Asterselections logo

Reply from Asterselections

We’re sorry to hear about your experience and understand how disappointing it must be to face repeated issues with the products. While we’re glad our customer service was able to assist you promptly, we regret that this affected your trust in the product.

At the moment, we’re unable to locate an order under your name. Could you please share your order number or reach out to us directly with your purchase details so we can review the case and work toward a solution for you?

Rated 1 out of 5 stars

Unfortunately it was a fake product

Unfortunately it was a fake product. Wrong size, wrong weight, Not looking as in the pictures at the Homepage. The price was heavy a little better than the original products thats why I choose this Homepage. All in all very Bad experience. Never ever again.

My Order:
Bestellung AS8327
Bestätigt am 27. Okt. 2025

My product:
Moderne Tischlampe im skandinavischen Stil – Zeitlose Eleganz für stilvolle Wohnräume

31 October 2025
Unprompted review
Asterselections logo

Reply from Asterselections

We’re sorry to hear that you were unhappy with your experience and that the product did not meet your expectations in terms of size, weight, and appearance. This is certainly not what we want for our customers.

We’re currently unable to locate an order under your name. Could you please share your order number or contact us directly with your purchase details so we can look into this matter and assist you further?

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