It was really really good and i want to appreciate Michael Liendl for his exceptional service and hard work. His patience and professionalism are inspiring 😊. It's been a pleasure working with you an... See more
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I must say, this company reached out to me,, it was really appreciated, their customer services were incredibly helpful and in my opinion truly were brilliant..
Company replied
CM did a good five star respons but I still think one should be able to go into the site without starting a purchace.
Company replied
He is kind and his customer service is unmatched, the best at what he does.
Company replied
Company details
Written by the company
APOMEDS is a medical mediation platform where medical services and top medications come together. We will connect you with online consultancy services provided by licensed EU doctors and mail-order pharmacies that will provide you with quality medications. Our services will save you the waiting line at your doctor and local pharmacy. All medications are sent discreetly packaged and directly to your doorsteps! _______________________________________ APOMEDS ist eine medizinische Internet Plattform, der Sie vertrauen können. Wir verbinden Sie mit einem online Konsultation Service, geleitet von Top EU-lizenzierten Ärzten und regulierten, geprüften Versandapotheken, die Sie mit qualitativen und original Medikamenten versorgen. Mit unserem Service ersparen Sie sich die Wartezeit bei Ihrem Arzt und in Ihrer lokalen Apotheke. Alle Medikamente werden, diskret verpackt, direkt zu Ihnen nach Hause geschickt!
Contact info
61 Baker Street, KT13 8AH, Weybridge, United Kingdom
- +49-800-2040640
- kontakt@apomeds.com
- apomeds.com
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A +++
I must say, this company reached out to me,, it was really appreciated, their customer services were incredibly helpful and in my opinion truly were brilliant..
20 June 2026
Unprompted review
Reply from Apomeds
Dear S Wat,
thank you so much for your wonderful review and the fantastic A+++ rating! It truly means a lot to us to read that our outreach was appreciated and that you found our customer service helpful and brilliant – that's exactly the experience we aim to provide.
Should you ever have any questions or need assistance again in the future, please don't hesitate to reach out. We're always happy to help.
Kind regards
Michael Liendl
Customer Success Manager
Apomeds.com
It was really really good and i want to…
It was really really good and i want to appreciate Michael Liendl for his exceptional service and hard work. His patience and professionalism are inspiring 😊. It's been a pleasure working with you and i truly appreciate everything you do 😊.
20 June 2026
Unprompted review
Reply from Apomeds
Dear Ann,
thank you so much for your incredibly kind and thoughtful words! I'm truly touched to read your review. It means a great deal to me to know that my support made such a positive difference for you.
It was an absolute pleasure assisting you as well, and I genuinely appreciate you taking the time to share your experience. Should you ever need anything in the future, please don't hesitate to reach out – I'm always happy to help.
Wishing you all the very best!
Kind regards
Michael Liendl
Customer Success Manager
Apomeds.com
He is kind and his customer service is…
He is kind and his customer service is unmatched, the best at what he does.
10 June 2026
Unprompted review
Reply from Apomeds
Dear Mary,
thank you so much for your kind words and the wonderful 5-star review! It truly means a lot to me to read that you were happy with the support you received – providing helpful and friendly service is exactly what we strive for.
Should you ever have any questions or need assistance again in the future, please don't hesitate to reach out. I'm always happy to help.
Kind regards
Michael Liendl
Customer Success Manager
Apomeds.com
Nearly-Expired Mounjaro Pen Sold Unsealed and at double recommended sale Price
Update: now i received an email from Trustpilot saying that Apomeds is asking for more details otherwise they will not recognize my review as genuine. Why are they harassing me after so many months? The reference number of my complaint, that they provided to me is reference # 138918.
I sent the pen to Lilly labs for investigation and I have no idea what happened after that.
Because of this experience i never will use online pharmacies ever again. I lost my trust.
I have nothing else to say.
A D
I purchased a Mounjaro® injection pen from Apomeds in August 2025 for €744. The product arrived without the original factory-sealed Lilly packaging, wrapped loosely in bubble wrap inside a plain box, with no leaflet or seal of authenticity. The pen’s expiry date was September 2025, and I received it on August 18 2025, not giving me enough shelf life to use it safely, as I had just started a lower-dose pen and could not switch immediately.
After raising concerns with Eli Lilly, the manufacturer, their drug safety department contacted me and confirmed that injectable pens should never be sold outside their original sealed packaging, and opened an investigation into this sale. They asked me to send them the pen for lab analysis.
Apomeds later admitted they had opened a 3-pen box that was near expiry and sold the pens separately. This is very concerning because a 3-pen package close to expiry cannot legally be sold as a set anymore; no single patient could use three pens before expiration. Instead of discounting or withdrawing the stock, they split the package and sold the pens individually at full price, without disclosure of the expiry date, shifting the problem to unsuspecting customers like me.
This practice removes the normal safety assurance of sealed manufacturer packaging and undermines patient trust. Apomeds has refused a refund or return, so I am left with a nearly-expired pen that I cannot use. This entire experience has caused unnecessary stress, and I would strongly advise against purchasing medication from this company.
14 August 2025
Unprompted review
Reply from Apomeds
Dear Ana,
thank you for sharing your concerns. I’m sorry for the stress this has caused, and I take the points you raised seriously.
I want to clarify that Apomeds dispenses only licensed, original medicines. Pens are never manipulated, refilled, or reused. We do not alter the medicinal product; the item supplied remains in its original, tamper-evident form, and we always ship within the stated expiry period.
Regarding returns: prescription and temperature-sensitive medicines cannot be taken back or resold once dispatched, for safety and hygiene reasons; consequently, refunds are not possible after shipment.
I’m happy to review your order in detail (including batch and expiry data) and provide a written explanation of our handling. Please send me your order number at kontakt@apomeds.com
so I can investigate and respond to you directly.
Kind regards
Michael Liendl
Customer Support Manager
Apomeds NL B.V.
Rapid and individualised customer service
I requested recurring billing so I could receive products monthly. This worked very well. And when I asked for the recurring billing to stop, Customer Service representative MP organised this immediately without fuss or delay.
1 August 2025
Unprompted review
Reply from Apomeds
Dear Customer,
thank you for your kind review. I’m pleased that my colleague with the initials MP set up your recurring billing quickly and then stopped it immediately at your request—without any fuss. I’m glad the process worked smoothly for you.
Kind regards
Michael Liendl
Customer Support Manager
Apomeds NL B.V.
CM did a good five star respons but I…
CM did a good five star respons but I still think one should be able to go into the site without starting a purchace.
1 October 2024
Unprompted review
Reply from Apomeds
Dear Reviewer,
Thank you for your review and for the positive feedback regarding my colleague CM.
However, I would like to address your comment: It is certainly possible to browse our website and access all product information without starting a purchase. Prices and treatment details are openly available and do not require any order or registration.
If you had difficulty accessing this information, please let us know. We are happy to assist.
Kind regards,
Michael Liendl
Customer Service Manager
Apomeds
Good customer service
APOMEDS is my pharmacy for a hard to find prescription. The process is generally smooth and the customer support is routinely helpful. Recently SM helped me with a shipping issue and it was quickly addressed.
1 August 2024
Unprompted review
Reply from Apomeds
Dear Customer,
Thank you for your kind words and for choosing Apomeds as your trusted pharmacy.
We’re glad to hear that you find our process smooth and that our customer support has been helpful. It's wonderful that SM was able to assist you quickly with your shipping issue. Your feedback motivates us to continue providing the best possible service.
We look forward to serving you again in the future.
Best regards,
Michael Liendl
Customer Support Manager
Apomeds
Great response and also good service…
Great response and also good service overall
29 July 2024
Unprompted review
Reply from Apomeds
Dear Customer,
Thank you so much for your kind words! I'm delighted to hear that you were pleased with our response and overall service. Your satisfaction is our top priority, and your feedback encourages us to keep up the good work.
If you need any further assistance, feel free to reach out anytime.
Best regards,
Michael Liendl
Customer Service Manager
Apomeds
Great support and service!
Great support and service!
Very professional
Thanks to PC for help and guidance
9 July 2024
Unprompted review
Reply from Apomeds
Dear Customer,
Thank you very much for your great review!
I am pleased to hear that you are satisfied with our support and service. Professionalism is of utmost importance to us. If you need further assistance in the future, we are always here to help.
Best regards,
Michael Liendl
Customer Service Manager
Apomeds
A big thank you to CM for her swift…
A big thank you to CM for her swift response to my request.
Excellent service 👏 👍
2 July 2024
Unprompted review
Reply from Apomeds
Dear Customer,
Thank you very much for your kind feedback and for highlighting the excellent service provided by CM. We are thrilled to hear that your request was handled swiftly and to your satisfaction.
If you have any further questions or need assistance, please do not hesitate to contact us.
Best regards,
Michael Liendl
Customer Service Manager
Apomeds
Excellent Service!
Excellent Service!
The team was professional, friendly, and went above and beyond to ensure my needs were met. The entire process was smooth and hassle-free, from start to finish. I will definitely be using them again in the future!
19 June 2024
Unprompted review
Reply from Apomeds
Dear Customer,
Thank you for your glowing review! I am thrilled to hear that our team was able to provide you with professional, friendly, and exceptional service. Ensuring your needs are met smoothly and hassle-free is our top priority. Your positive feedback is highly motivating for our entire team.
We look forward to serving you again in the future!
Best regards,
Michael Liendl
Customer Service Manager
Apomeds
beste Online-Apotheke
18 June 2024
Unprompted review
Reply from Apomeds
Sehr geehrter Kunde,
vielen Dank für Ihr tolles Feedback! Es freut mich sehr, dass Sie unsere Online-Apotheke als die beste bewerten. Ihr Lob motiviert mich und das gesamte Team, weiterhin exzellenten Service zu bieten.
Mit freundlichen Grüßen,
Michael Liendl
Customer Support Manager
Apomeds
Schnelle Lieferung und gute Ware. Ich bin sehr zufrieden.
Schnelle Lieferung und gute Ware
19 April 2023
Unprompted review
Reply from Apomeds
Lieber Kunde,
vielen Dank für Ihre herausragende 5-Sterne-Bewertung! Wir schätzen Ihr freundliches Feedback sehr und freuen uns, dass Sie positive Erfahrungen mit unserem Service gemacht haben.
Ihre Unterstützung bedeutet uns sehr viel, und wir sind begeistert, Ihre Erwartungen übertroffen zu haben. Wenn Sie jemals Unterstützung benötigen oder weitere Rückmeldungen haben, zögern Sie bitte nicht, sich bei uns zu melden.
Herzliche Grüße,
Ihr Apomeds-Team
Reply from Apomeds
Dear Customer,
Thank you for your positive feedback! We look forward to your next visit!
Best regards,
Your Apomeds Team
Safe buying and quick delivery
Safe buying and quick delivery. Thanks!
14 December 2020
Unprompted review
Reply from Apomeds
Hallo,
vielen Dank für Ihre Kontaktaufnahme und Ihr positives Feedback.
Wir würden Sie gerne wieder bedienen
Wholesome Customer Subjugation
Best company ever, absolutely doesn't force you to change your review because they wont stop messaging you about your negative review.
25 September 2020
Unprompted review
Reply from Apomeds
Wir danken Ihnen für das Feedback und haben Sie per Mail kontaktiert.
Mit freundlichen Grüßen
Ihr Apomeds Team
Quick and efficient:) great job
7 September 2020
Unprompted review
Reply from Apomeds
Thank you for your 5-Star rating. We are very happy that you liked our service and hope to see you soon again.
Kind Regards
Your Apomeds Team
Fast reliable delivery!
Fast reliable delivery!
Process in total is easy and hustle free. Will return for further orders.
29 August 2020
Unprompted review
Reply from Apomeds
Thank you for the 5-star rating. We are pleased that we were able to convince you and hope to see you again soon.
All the best
Your Apomeds team
top Service.
25 August 2020
Unprompted review
Reply from Apomeds
Wir danken Ihnen für die 5-Sterne Bewertung und es freut uns sehr, dass wir Sie überzeugen konnten.
Alles Liebe
Ihr Apomeds Team
Very easy to deal with
Very easy to deal with, and the medicine came in right time as promised. Not the last time I will seek support.
23 August 2020
Unprompted review
Reply from Apomeds
Dear Ole,
thank you very much for this 5 Star rating. We hope to see you soon again!
Kind Regards
Your Apomeds Team
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