Excellent experience from start to finish! The website was easy to use, the ordering process was straightforward, and my item arrived quickly and in perfect condition. The whole purchase was hassle-f... See more
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I've did an online purchase for the item and got the problem that a pickup method can't be done by another party as likes DHL, and any other logistic services but they offered me to use GLS. They... See more
Very fast delivery!!!!!🥰 Literally arrived the next day after I ordered on 13/07/2026 and came on the 14! Pleasantly surprised 😍!
False information and advertisement of products and deals. I chose this store to order a product due to its deal. Altbough they sent me something random. Then they said it was an error and realised... See more
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Company details
About CS MEGASTORE
Written by the company
CS MEGASTORE (formerly ComputerSalg) has been online since 1999 and is today one of the largest webshops in the Nordics in terms of product range. While the name has changed from ComputerSalg to CS MEGASTORE, it is still the same webshop, the same team, and the same service. With more than 2.8 million products, you can find everything from electronics and IT to home appliances, home & living, beauty, sports, office supplies, books, and much more.
What started as a small local store focused on computers and software has grown into a true megastore with MEGA amounts of tech, MEGA amounts of beauty, MEGA amounts for everyday life – and everything in between. The name change to CS MEGASTORE is a natural next step and better reflects the scale and variety we offer today.
From our modern 10,000 m² warehouse in Ringsted, Denmark, we process more than 90,000 orders every month. We continuously work on improving our logistics and packaging processes to ensure fast delivery and a reliable shopping experience.
Our customer service team is available on weekdays, and our high Trustpilot rating reflects our focus on service, availability, and reliability.
Same team. Same service. Just a name that matches the megastore we’ve grown into.
What started as a small local store focused on computers and software has grown into a true megastore with MEGA amounts of tech, MEGA amounts of beauty, MEGA amounts for everyday life – and everything in between. The name change to CS MEGASTORE is a natural next step and better reflects the scale and variety we offer today.
From our modern 10,000 m² warehouse in Ringsted, Denmark, we process more than 90,000 orders every month. We continuously work on improving our logistics and packaging processes to ensure fast delivery and a reliable shopping experience.
Our customer service team is available on weekdays, and our high Trustpilot rating reflects our focus on service, availability, and reliability.
Same team. Same service. Just a name that matches the megastore we’ve grown into.
Contact info
Tinvej 7, 4100, Ringsted, Denmark
- 70222332
- salg@csmegastore.dk
- csmegastore.dk
4.2
Great
84K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No service-mindedness
No service-mindedness, and bad IT practices. They force you to get an account on their site when you order from them. And thet send you the account password in cleartext...
8 June 2026
Unprompted review
Reply from CS MEGASTORE
Thank you for your review.
I'm sorry to hear that you were left with this impression of both our service and our website.
We take feedback regarding customer experience and IT security very seriously, and I would very much like to investigate your concerns further. Unfortunately, based on the information provided in your review, we are unable to identify or verify your order.
Please feel free to update your review with your order number or contact us directly, and I will personally look into your case to better understand what happened and address your concerns.
Kind regards
Karoline
Ordered items
Ordered items, wait a week without any updates and after all they cancel my order.
Wouldn’t it be better to contact the client and find a solution?
8 June 2026
Unprompted review
Reply from CS MEGASTORE
Thank you very much for your review.
I'm truly sorry if you did not receive sufficient updates regarding your order. We always strive to keep our customers informed, and I understand how frustrating it can be to have an order cancelled after waiting for an update.
I would very much like to look into your case and help clarify what happened. Unfortunately, based on the information provided in your review, we are unable to identify or verify your order.
Please feel free to update your review with your order number, or contact us directly, and I will personally investigate the matter further to see exactly what happened in your specific case.
Kind regards
Karoline
very large assortment and very…
very large assortment and very affordable prices.
5 June 2026
Unprompted review
Fast delivery, great price
Fast delivery, accurate description of the product
28 May 2026
Unprompted review
Good prices
Good prices, good range of items (from electronics to perfumes to whatever else you need). No issues with delivery.
1 June 2026
Unprompted review
Didnt reiceive anything
I ordered item it was in remote warehouse 25th of april after few weeks i asked where it was they said the product i ordered is coming from different supplier so they gave me New estimate delivery so i wait again no updates after a week. so i contact them again they said the product has been discontinued but it still shows its available in remote warehouse in the website. So i dont trust them At this point so i cancel the order and wait. and it has been 2 weeks and i havent reicived anything.
25 April 2026
Unprompted review
Reply from CS MEGASTORE
Thank you for your review.
We are truly sorry for your experience. This is certainly not the service we aim to provide our customers.
After reviewing your order, I can see that the product went on backorder shortly after you placed it and remained on backorder until the order was eventually cancelled. Unfortunately, I can also see that our customer service provided an estimated delivery date that we were unable to meet. I sincerely apologize for this and completely understand why you chose to cancel the order.
Regarding the payment, I am a bit concerned by your statement that you have not received your money back. The payment was never actually captured by us. Only a temporary authorization/reservation was placed on your card when the order was created.
The authorization was released from our side when the order was cancelled. If the amount is still showing as reserved, this is due to your bank's processing times and policies, as we no longer have any control over the funds.
Once again, I sincerely apologize for the poor experience and the incorrect information you received during the process.
Kind regards,
Tea
Bad after sale service
I have bought many products from CS Megastore before without issues. This was the first time I returned a product within their 14-day return policy, and they refused to provide a full refund.
They claimed there were scratches and a missing “cloth pouch” and applied a 30% deduction (DKK 83.40). I accepted that there could possibly be some minor scratches from normal use and even offered a smaller compromise deduction, but it was rejected.
At mentioning these 02 issues that offer refund after deduction 30% of product price. That's insane.
They also initially claimed they had already sent documentation/photos, but I could not find or receive them at that time. That was totally false statement by them.The pictures were only later shared through an external link after repeated communication.They made excause that the image size is big where gmail allowed to send 25 mb file.They are full of flase.
Very disappointing return experience. My advice: document everything carefully before returning products to this store.I never suggest anyone this shop to buy product
27 May 2026
Unprompted review
Reply from CS MEGASTORE
Thank you for your review, and I am very sorry that this return process has left you with such a disappointing impression. That is certainly not the experience we want our customers to have.
That said, we must also stand by the assessment made on the returned item. As communicated in the correspondence, the product was received with visible surface scratches and with a missing included accessory (“cloth pouch”), which meant it was not considered to be in substantially the same condition as when sent out. Based on this, a depreciation deduction of 30% was applied in accordance with our return terms and the assessed resale value of the item.
I also understand your frustration regarding the documentation. The images were initially too large to be delivered properly by email, which is why they were later shared through an external link instead. I apologize for the confusion this caused.
We did review your proposed compromise internally, but unfortunately we were not able to change the final assessment in this case. As previously offered, you were welcome either to accept the refund with the applied deduction or have the product returned to you free of charge.
Kind regards
Tea
Horrible return information
Horrible return information. I have now had to contact 3 different places to return my package and i still don't get the right return information.
25 May 2026
Unprompted review
Reply from CS MEGASTORE
Thank you for your review.
We are very sorry if it has been difficult for you to arrange your return — that is definitely not the experience we want our customers to have.
Based on the information in your review, we are unfortunately unable to identify your order. Please feel free to update your review with your order number or contact us directly so we can investigate what has happened in your specific case and help find a solution.
Kind regards,
Tea
Everything is ok,I like here buy…
Everything is ok,I like here buy perfumes.👍
15 May 2026
Unprompted review
Quick delivery
Quick delivery, good information, and good customer support (prior delivery).
21 May 2026
Unprompted review
Great unique products
Competitive prices, very flexible for the customer plus products that are nowhere else. Wish I shopped there earlier.
21 May 2026
Unprompted review
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