CS MEGASTORE Reviews 

85,460
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am very satisfied with the customer service. The order actually arrived ahead of the scheduled date, the product was original, and the prices were better than those at many other stores. Thank you!

Rated 2 out of 5 stars

Don't trust their prices. They will happily list a very competitive price, then cancel your order after a few days citing "error in calculating the price" and list it again at a higher price. After yo... See more

Rated 5 out of 5 stars

One of the best Danish e-tailers for electronics. I purchased multiple items from them the past few years, and I was always happy with the experience and customer support.

Rated 5 out of 5 stars

I have bought several products from CS Megastore over the last two years. They have a very wide selection of products and a fair delivery price. Never had any trouble with deliveries and when there wa... See more

Company details

  1. Warehouse store
  2. also in
  3. Electronics Store
  4. Kitchen Supply Store
  5. Perfume Store
  6. Plumbing Supply Store
  7. Toy Store

About CS MEGASTORE

Written by the company

CS MEGASTORE (formerly ComputerSalg) has been online since 1999 and is today one of the largest webshops in the Nordics in terms of product range. While the name has changed from ComputerSalg to CS MEGASTORE, it is still the same webshop, the same team, and the same service. With more than 2.8 million products, you can find everything from electronics and IT to home appliances, home & living, beauty, sports, office supplies, books, and much more.

What started as a small local store focused on computers and software has grown into a true megastore with MEGA amounts of tech, MEGA amounts of beauty, MEGA amounts for everyday life – and everything in between. The name change to CS MEGASTORE is a natural next step and better reflects the scale and variety we offer today.

From our modern 10,000 m² warehouse in Ringsted, Denmark, we process more than 90,000 orders every month. We continuously work on improving our logistics and packaging processes to ensure fast delivery and a reliable shopping experience.

Our customer service team is available on weekdays, and our high Trustpilot rating reflects our focus on service, availability, and reliability.

Same team. Same service. Just a name that matches the megastore we’ve grown into.

Contact info

4.2

Great

TrustScore 4 out of 5

85K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(85,460)

7,603 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It's a scam

It's a scam. I ordered a perfume a month ago and it never arrived. I cancelled the order and they still haven't refunded my money.

5 October 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

I am very sorry that we were unable to deliver the perfume you ordered and that you have subsequently experienced issues with the refund.

I can see that your order has been cancelled on our side and that our accounting department has already released the funds. However, as the purchase was made through CDON, it is CDON who handles the payment and therefore needs to release the funds to you.

As my colleague also previously informed you, I would therefore recommend contacting CDON regarding the refund, as the funds have already been released from our side.

We sincerely apologise for the inconvenience this has caused and hope that CDON will be able to return the funds to you promptly.

Kind regards,
Karoline, CS Megastore

Rated 2 out of 5 stars

Good price, bad delivery time

Good price, absolutely ridiculous delivery time, ordered one item, it took these people 3 weeks to send it a relatively short distance. Don’t order from these guys if you want your item delivered in a timely manner.

29 September 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Hi Alexander,

Thank you for your review. We are very sorry that you experienced such a long delivery time for your order.

When an item is marked as being in our remote warehouse, it means that we first have to receive the item from our supplier before we can dispatch it to you.

Unfortunately, during the past couple of weeks we have experienced significant delays with two large incoming deliveries from our suppliers, which has affected and delayed a considerable number of orders – including yours.

We fully understand that a delivery time of around three weeks is frustrating and much longer than you reasonably expected when placing your order, and we sincerely apologise for the inconvenience.

Kind regards,
Ditte

Rated 5 out of 5 stars

Good job!

Very satisfied with the price, packaging, shipping, communication…overall great customer service and my honest recommendation.
Good job!

26 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and professional seller

First time customer and I can highly recommend this seller with no reservations. Customer service very good, communication very good , prices are great. Delivery is fast with tracking all the way.

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Super quick

Super quick. Even tho they had to order it from their other warehouse it was there the next day. Amazing!

22 September 2026
Unprompted review
Rated 2 out of 5 stars

The price was better than other places

The price was better than other places, but the delivery is horrible. I have got 4 emails with new delivery dates, so if you can wait for your product, it's fine, if it's urgent - please don't do it!

15 September 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Thank you very much for your review.

We are glad to hear that you found our price competitive, but we are of course very sorry that the delivery experience did not meet your expectations. Receiving several emails with changed delivery dates is understandably frustrating, especially when you are waiting for an order you need.

Unfortunately, based on the information in your review, we are unable to identify or verify your order, which means we cannot investigate what happened in your specific case.

If possible, please update your review with your order number. We would be more than happy to look into the matter and see what caused the repeated changes to the delivery date.

We truly appreciate your feedback, as it helps us identify where we can improve, and we hope you will give us the opportunity to provide you with a better experience in the future.

Kind regards,
Karoline

Rated 1 out of 5 stars

Very very late delivery services.Not…

Very very late delivery services.Not satisfied telling us short delivery time then taking long time for delivery.
Changing dates for delivery making us confused.

25 August 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Thank you very much for your review.

We are of course very sorry to hear that you experienced such a long delivery time and that the changes to the estimated delivery dates made the process frustrating and confusing. This is certainly not the experience we want to provide our customers with.

Unfortunately, based on the information in your review, we are unable to identify or verify your order, which means we cannot investigate what happened in your specific case.

If possible, please update your review with your order number. We would be more than happy to look into the matter and find out what went wrong with the delivery.

We hope you will give us the opportunity to look into the matter and provide you with a better experience in the future.

Kind regards,
Karoline

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look