Deloox Reviews 

I have ordered d.18/9 and did not recieve anything at all😡I’m shocked with how they write to customers via mail 😏

Bad experience with shipping.
Order-number 23020534
I ordered JPG for my dad as a gift, long story short it never arrived. It was supposedly in transit for days, and then suddenly with no warning shipped back.
Im still working on getting a full refund.

Great collection of products, best price and fast delivery!

The price was cheaper than other sites and everything was very good.

I was very happy with the order. It was sold out, Deloox informed me, wgen it was in stock. Delivery was quick, thank you.

Good product

Super Hurtig Levering Og
God Pris. Like It👌🏽👌👌🏻

First of all, they shouldn’t promote fast shipping! It took almost 2 weeks for my parcel to arrive! Then when I finally got my beloved Fracas, I got a bad bottle. Either they store their perfumes incorrectly or it’s fake.
Fracas is normally a big loud fragrance but I could barely smell it and after 10 minutes it’s completely gone. I have tried it over a few days but it’s the same.
I have been in touch with the website but no one answers.
Don’t fall for their cheap prices or supposedly fast chipping.
Deeply disappointed.

Good perfume collection. And they are at cheap price compared to other online stores. I bought many perfumes from Deloox.

I got good discount, timely delivery and original product

Super Quick delivery and good Price

Initially i was skeptical to order but i took the chance and it was perfect, got the genuine product with the great price and the delivery of my package was also smooth, received on the expected date mentioned in their email. Will use this service again.

I had a great experience with Deloox. The website is easy to navigate, and they offer a wide range of products at very competitive prices. My order arrived quickly, and everything was exactly as described.

I especially appreciated the smooth shopping experience and the sense of reliability throughout the process. It’s clear that they care about both quality and customer satisfaction.

Overall, I’m very satisfied and would definitely shop with Deloox again. Highly recommended!

I bought Narciso Rodriguez For Him Bleu Noir Parfum (100 ml) from Deloox.
Order number: 19930819
Product number: 1272745
Received date: 4 March

Since this is marketed as a Parfum, I expected strong performance in terms of projection and longevity.

While the scent itself is pleasant, on my skin it lasts only about 2 hours, and the projection is extremely weak. For a Parfum concentration, this performance is disappointing and feels more like a very weak Eau de Toilette.

I have read reviews where people say the fragrance lasts until the next day on clothes, and the seller claims it should last 6–8 hours. Unfortunately, that has not been my experience. In my case, the projection is very weak and noticeable only for the first couple of hours.

Because of this performance, I have started to question the quality or authenticity of the product I received. Based on my experience, I would recommend being cautious when purchasing fragrances from this seller.

I can highly recommend Deloox. They offer professional and responsive customer service that genuinely listens and empathizes if any issues arise.

On top of that, their prices are excellent great value for money.

A good product with consistently friendly prices compared to other shops

Deloox review

I had a bad experience with Deloox the other day (#17852304)
I bought a perfume from Deloox on 10/29/25
I got the order confirmation, and it said on the website that it would be delivered within 2-3 days, so after 5 days (11/04/25) without any other response, I decided to contact them to ask what had happened to it. (At this time, my delivery app said that the delivery company had not received the package yet, but Deloox's website said that they had sent it).
Immediately after, an automatic email came, saying that they would respond within 7 business days, and the next day (11/05/25) they responded, and wrote that I should send the order number so they could see if they could find my order.
I did so right after. They wrote back, said that they could not find the order, and would send me on to their real customer service. (They will also respond within 7 business days)
After 8 business days (11/13/25) without a response, they finally wrote that they were sorry that they had not had time to respond. They then asked if the problem had been solved yet or if it was still relevant. If it was still relevant, I should answer with “yes” and then they will prioritize me highest in responding back.
I wrote yes, and not until 6 days later they responded again. (11/19/25)
They wrote that the package had been found to be lost in their sorting of packages.
They then gave me 2 options: either I could get my money back, or they could send it again. I chose to have it sent again. They sent it the same day, and I received it 5 days later. (11/24/25)
When I got the package, I opened it and it looked perfectly fine.

So all in all, their products are legit enough, their customer service is nice, but in my experience they have no control over the sorting of their packages and delivery.
2 stars from here

Quick delivery, good prices