City-Wohnen Reviews 

Joana was responsive, patient and a sympathetic person to communicate with. She made the entire experience of renting an apartment fuss-free, and I am very glad to have had her to help me through this.

The service was great and the agent help me through each and every step of finding just the right apartment for me. I am completely sastisfied with the service and would recommend it to my friends/colleagues.

Absolutely friendly, professional work. They always communicated with me in a timely manner. They provide their services in English as well. And I admired their campaign to help refugees from Ukraine. It's impressive.
I would definitely recommend this agent if you search for a furnished apartment in Hamburg.
Vielen Dank!!

from looking to the apartment, to the contract signature and the handing over, the experience was frictionless especially for an expat living in Hamburg, having almost everything translated to English was also a game-changer!

Very quick response, flat spot on and exactly like presented, paperwork dealt with easily from abroad.

We are a family from Ukraine consisting of three adults and two children and we are asking for help to get an apartment to house

City Wohnen helped us to secure the rental of our new place within a short time frame, something I originally though would be impossible, the communication between us and the landlord was fast and smooth, communication with us was also frequent, on time and clear. I would recommend City Wohnen because they have really good agents who look after both the landlord and tenant by making the whole renting process stress free. Thank you.

I was very excited about service quality, responsiveness and proposals. Very good dedicated contact person. Process worked really well for me.

Reliable, serious and professional. Very supportive and fast. Recommended.
The apartment I rent is exactly as described. Mrs Strobel, which was in touch with me, is a great person, professional and very kind, switching from German to English easily and without any concerns.
Top rated.

Immediately when I moved into the apartment, I realized that the apartment had extremely serious issues. I immediately noticed a fairly large puddle of water in the room, leaking from both the left and the right side of the heater. Since this is the only heater in the living room/bedroom (it's a studio apartment), and it only heats sometimes, often only partially, I am often left absolutely freezing in the apartment - and this is during the middle of the winter when the temperatures go even below 0°, and in the height of a pandemic! Despite me complaining for 10 days already, the heater is still leaking left and right non-stop and I still continue to freeze in the apartment. City-Wohnen just keeps telling me that the issues will be repaired as soon as possible and that they are taking care of it, but this is what they have been telling me every day for 10 days already! And in reality, I have not even received so much as a phone call yet from the repairmen who they keep saying will come to the apartment. It seems to me that City-Wohnen doesn't even care about endangering your health. But this is not even the only problem with the apartment that I immediately discovered, there are more, and none of them have been repaired for already 10 days now! The bathroom seems to have sewage problems, so the entire bathroom reeks very, very strongly every day of sewage! I can barely get myself to briefly go into the bathroom when I need to use it, and sometimes after just spending one minute in the bathroom I start coughing because I feel like I am being chocked. I could not be more miserable in this apartment. Also, probably needless to mention, the hygienic conditions of the apartment are also catastrophic, with the most dirty shower I have ever seen, and long hairs all around the apartment. I keep writing about all these issues to City-Wohnen every day, but every day for already 10 days now they just keep telling me it will be fixed "as soon as possible". They also refuse to immediately terminate the contract, no matter how much I insist on it. It seems to me that City-Wohnen and their landlord (who City-Wohnen told me rents out several apartments with them!) care more about getting money from me than about endangering my health.

Hamburg is the most beautiful city in Germany, but thanks to City-Wohnen, my stay here has been nothing but extreme stress, every moment, of every day; literally don't even have the time to do my job properly, because I am just dealing with all the stress they cause me. They have turned my experience in Hamburg into THE WORST NIGHTMARE OF MY LIFE!

Fast and reliable service! Also very communicative and kind staff! I can surely recommend City-Wohnen!

Amazing support and I would highly recommend their services to anybody! My summary from my recent experience with them was that they are very helpful, friendly, professional, and super communicative from the first step all the way to the final step. As I am a non German speaker, they really supported me every step of the way without a problem. They are very efficient and available via telephone and email which made the whole process really superb. Thank you!

I booked an apartment with city wohnen in Hmaburg nordfriesländer straße 29 and stayed for 6 months. The experience was initially really good until it came to leave the apartment so many hidden clauses refund of deposit depends totally on the mood of owner city wohnen does not help. even if City wohnen representative take the damage report the Owner added costs unnecessarily and deducted from deposit amount. The worst experience ever in germany. I have used so many services here this one is the worst to say the least please read and ask in written all things before booking and be careful of deposit amount you give.

Everything went very well.
Very fast and professional, thank you so much!

I am very happy with the service from City-Wohnen. They respond quickly, great communication and also great apartments. I would choose City-Wohnen again!

City-Wohnen suggested us various apartments match our criteria, and we picked and moved to one. All process was super fast and professional. We are satisfied City-Wohnen service totally, and recommend it.

CIty wohnen team is very professional and always supportive for tenants as well as for owners. Dealing with them has been a pleasant experience and will recommend City wohnen to any new prospective tenant.

Process was extremely easy and fast. Mrs Anja Greving was super and very helpful.

Relocations could be quite stressful. But thanks to the excellent support & assistance from City-Wohnen it went much better than I anticipated.

Their mediation approach is very systematic (well organized), timely and customer-driven. You can tell that this company is ran by very competent and passionate people.

Everything went smooth! I had to find an apartment within a short time and City Wohnen were understanding and helpful and acted quickly. Communication and handover also went as expected.