Chekin Reviews 

46,339
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 17,479 reviews, reviewers overwhelmingly had a great experience with this company, often praising the friendly atmosphere and welcoming hosts. Customers frequently mention that the check-in process is exceptionally smooth, highly intuitive, and remarkably quick to complete without any stress. People also deeply appreciate the helpful staff members and the well-organized digital platform that makes registration effortless. However, some reviewers noted that a reliable internet connection is strictly necessary and that forms could be translated better for foreign visitors. A few consumers experienced minor technical difficulties initially before finally receiving the correct access links and successfully submitting all of their required personal details.

What people talk about most

User experience

Reviewers express high satisfaction and positive feedback about user experience, highlighting that the site... See more

Service

Reviewers highlight positive aspects of service, noting that everything went quite well and smoothly.... See more

Checkout

Clients share positive opinions on checkout, describing the online process as straightforward, intuitive, and... See more

Staff

People report positive experiences with staff, highlighting great service and very friendly behavior.... See more

Website

Users describe ambiguous interactions with website, though many report positive experiences regarding its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with the place and the hosts. The house was perfect and all our needs were met during our stay. It was a great experience booking this house and staying with this hosts. Location is p... See more

Rated 5 out of 5 stars

Giovanna was very kind and helpfull all the time. The appartment was very comfortable and well situated.

Rated 5 out of 5 stars

Smooth and easy checkin. Especially as they were gracious to even pick us up from the train station with our excessive amount of luggage. Looking forward to the next few days. Breathtaking view an... See more


Company details

  1. Software Company
  2. Hotel
  3. Property Maintenance

About Chekin

Written by the company

Smarter check-ins for vacation rentals and hotels


Chekin is a powerful platform that helps property managers automate the entire check-in process — from booking confirmation to guest check-out.

We work with over 150,000 properties around the world, helping hosts save time, stay compliant with local laws, and offer an outstanding digital guest experience.

With Chekin, you can:
  • Register and verify guest identity online
  • Automate the transmission of guest data to authorities
  • Enable remote access to your properties
  • Collect security deposits and upsell extra services
  • Reduce admin workload and streamline operations

Integrated with most PMS on the market.
You can manage everything from a single platform.

Try for 14 Days Free

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(46,339)

41,200 reviews in the last 12 months

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