You covered the majority of my repairs, even though your pricing guidelines the mechanics receive is sometime too low. I'm happy with your participation and holding your end of the bargain. I'm sorr... See more
Company replied
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Buying a car is a big deal, and having the right protection is just as important. A vehicle service contract from CarShield saves you from unexpected and expensive covered auto repairs. You'll get peace of mind knowing you're covered. A vehicle service contract can save your wallet as auto repair costs keep climbing. At CarShield, we're here to make sure you have all the support and security you need for your car, ensuring you're prepared for any surprises down the road.
339 Mid Rivers Mall Dr., 63376, St. Peters, United States
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When I started with car shield 4 years ago, nothing to worry about said the sales man , after 4 years had a claim. 3,494.97 car shield covered 1,100 car shield said they would cover rent a car, after rented, car shield declined 132.00 so I paid 3,526.00 not good
I was not very happy about the process of car repairs and it was like I was caught in the middle of the dispute. There has to be some accountability and the customer shouldn’t have to go through all that stress.
They took care of my account my account on my credit card got hacked and they notified me that the payment was not made right away so i got a hold of them and it solved immediately
I don’t know if it’s good or not I haven’t had to use it
Great customer service, friendly and knowledgeable representatives & timely service!
Having the service save me time from bad service from company who try to take advantage of you thank so much.
I was a customer with Cardshield for 3 years and paid a total of over $3000. in total towards monthly payments. The one time I used it for an A/C issue CarShield would only approve a portion of the repair cost after a $150 deductible that I paid. In total they only covered about $300 of the repair cost. I would have been better off taking that monthly payment and putting into a savings account for future repairs. Live and learn I guess.
After meeting my deductible...Carsheid paid for repair coverage, without any delay.
It was fast and easy covered everything it said
My claim for a new fuel pump was resolved incredibly fast with no difficulties at all.
Easy transaction with Car Shield rep and clear explanation the process to get my car repaired.
I called them and told them my car was an older Mustang and they sold me a plan for 175. A month. And said it will kick in after one month. After .2 months my car needed service. Car Shield would not cover it because they said you have to put several miles on your car every year in order to qualify. They failed to tell me that when I purchased their warranty. I live close to everything so I don’t put many miles on my car and therefore did not qualify. They would not refund my 2 months even though they knew I wasn’t covered. Be careful of their deceptive practices!!!
For years, I have been putting off Car Shield. After running around a lot of "Run Arounds," I have come home to Car Shield. With a newer used car, I pray every day not to break down, even though, I am covered. Thank you.
Car Shield does not pay the full cost of repairs. They have a schedule of prices that they will pay for each repair. For my recent repair, they paid half the actual cost of the repair.
Everything was great. The only thing that could be better is the communication between your customer service personnel and the repair shop. They told me one thing and they told them something different, this was the only problem.
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