We discovered a couple of scratches on our cooker hood when we unpacked it. We called Cookology straight away, the person on the phone couldn't have been more helpful, we were then contacted by a cust... See more
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Cookology is a family run White Goods and Kitchen Appliances Online retailer where you are sure to find a bargain! We are the home of Cookology and deliver nationwide. We only advertise what we have in stock and that means you get your orders fast. For our standard sized items such as Cooker Hoods, Hobs, Microwaves and Mini Fridge Freezers, we offer a Free next working day tracked delivery service and for our larger items such as Ovens, Range Cookers, Washing Machines and Dishwashers we use a White Goods Delivery company who contacts you to make suitable delivery arrangements. Cookology is based in Haverhill, Suffolk having outgrown our premises in Bishop's Stortford on the Hertfordshire, Essex border, near London Stansted. We are an intimate company with friendly and helpful staff standing by to take phone orders, answer your emails quickly and give you advice on buying appliances for your kitchen. We never pressure customers into buying and the only people we share your details with are the courier companies and review companies we use.
Contact info
Unit 2 Cookology Piperell Way, CB9 8QX, Haverhill, United Kingdom
- 0800 030 8444
- help@cookology.com
- cookology.com
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It was delivered on time looks good in…
It was delivered on time looks good in the kitchen
Brill freezer for the price and three…
Brill freezer for the price and three reasonable installments on Klarna
So simple and quick to order with fast…
So simple and quick to order with fast delivery many thanks
Only 4 stars as driver only rang 5…
Only 4 stars as driver only rang 5 mimutes before arriving and wrong number should have bren my partner tjry rang so i had to ring her and you had het number as well on dolvery note on order need pay atention too detail
A very easy process buying & the…
A very easy process buying & the delivery guy was very helpful putting it in my outside building, excellent service. Thank you
Speedy service
Ordered Sunday lunchtime, arrived Monday lunchtime - fantastic service. It's a basic microwave but it looks good, works well and is excellent value for money.
5 stars from me
Bought a freezer online directly from cookology. Their website is really user friendly and its great to buy a product from a UK company.
Delivery was on time and the driver was really helpful.
Would definitely buy from them again
What a fantastic service ordered one…
What a fantastic service ordered one day delivery next nice delivery people helpful easy website will recommend
One of if not the best microwave ive…
One of if not the best microwave ive ever owned.
Goods arrived damaged
Goods arrived damaged, got intouch with the customer service and they where excellent and solved my problem, I can highly recommend this company for their swift and hassle free customer service.
Easy to order and good value for money
Easy to order and good value for money. Delivery was earlier than expected based on the estimated delivery date. The product does exactly what's needed
Delivery window is quite small
Delivery window is quite small. This is perfect. An all day slot can cost a day's wages which in turn can double price of appliance. On time and here within 3 days. Thankyou.
Great product
Great product, delivered when it was supposed to be. Good quality product, that was easy to install.
Great value for money freezer.
The u/c freezer we purchased from Cookology was exactly what was needed ,good size and stylish looking,at a reasonable price.Thanks very much for great service and delivery.
Fast delivery and freezer is very quiet
Delivered very quickly
Delivered very quickly
Product very good quality
Couldn’t be more happy
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