Cotswoldcameras Reviews 

869
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 465 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible prices and substantial savings offered on expensive camera gear compared to standard retail options. Buyers also appreciate the dependable shipping service, noting that their valuable orders consistently arrive securely packaged and in pristine condition. People are very happy with the friendly customer support and the overall smooth purchasing process from start to finish. Some reviewers were not happy with the limited communication and absence of detailed tracking updates during transit. A few people mentioned that international deliveries can sometimes take longer than anticipated, requiring buyers to exercise patience.

What people talk about most

Product

Customers had positive experiences with product, noting that items arrive safe and sound in brand new... See more

Delivery service

People report positive experiences with delivery service, noting that packages arrive safely and well within... See more

Price

Reviewers highlight positive aspects of price, noting that camera gear is significantly cheaper compared to... See more

Order

Consumers find order to be positive, highlighting a smooth purchasing process and safe delivery within... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive in pristine... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great price, delivery took about 2 weeks, but mostly due to UPS messing up the delivery. Tracking is not very detailed from Cotswoldscamera's till the package reaches Europe. Lens arrived very well... See more

Rated 5 out of 5 stars

I came for the price and will return for the quick service! Bought a camera and a memory card and was notified that it would be about 2 working weeks for shipping. A few days later I got anothe... See more

Rated 5 out of 5 stars

Ordered two lenses. Cancalled one order a couple days before it arrived. Went fine. The other came in time. The only negative would be the lack of communication from them about the shipping... See more

Rated 5 out of 5 stars

I live in The Netherlands, and this website has excellent price. Initially I have a doubt but after reading the review I decided to pull the trigger. Turned out the delivery time aligns with their ann... See more


Company details

  1. Camera Store

Written by the company

We are a family run online camera shop in the UK that specialise in providing the latest and greatest equipment at fantastic prices. We are a pro camera shop with expert knowledge and supply to some of the countries leading photographers. We pride ourselves on being one of the cheapest camera shops online while still providing outstanding customer service. Just see our latest reviews to see what others are saying about us. We realise that there are many online camera stores and camera shops in the UK so we are committed to providing cheap digital SLR (DSLR) cameras for sale combined with unrivalled service. We are photographers ourselves and pride ourselves on not only providing exceptional prices but also fantastic product knowledge. We are always delighted to offer you advice on your next camera purchase.We also offer product videos, reviews and image samples to help you to choose which camera or lens is right for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

869 reviews

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Asks customers to review

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Replied to 90% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(869)

694 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company, recommend

Everything arrived in perfect condition. Within the delivery time frame, and with tracking from the courier company. I’m delighted with everything, as I was a little nervous as I had never ordered from them before. Would definitely recommend and will happily use again myself.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

All good!

All good!
A new Nikon Z Fc delivered within stated delivery time. Perfect!

1 September 2026
Unprompted review
Rated 5 out of 5 stars

I received my camera

I received my camera, adapter, and lens on the 14th day after placing the order - everything arrived safe and sound.

I highly recommend Cotswold Camera to anyone who isn’t willing to pay the inflated prices we often see here in Europe. I’m very glad I found this shop!

A big thank you to the entire team and to everyone behind the scenes who makes it happen. Great service!

3 September 2026
Unprompted review
Rated 2 out of 5 stars

Very slow response

I contacted Cotswold Cameras to request a return just two days after receiving the Nikon Camera and lenses. It then took several days for them to reply, at which point I was asked to provide full photos of the camera and lenses for valuation.

I sent all the requested photos last Friday and have since followed up twice, but I have still received no acknowledgement or response.

I would simply like confirmation that the photos were received and an update on the valuation and return process.

More than a week has now passed since I first contacted Cotswold Cameras to arrange the return.

3 September 2026
Unprompted review
Cotswoldcameras logo

Reply from Cotswoldcameras

Hi Ken,

Thank you for your feedback, and please accept our sincere apologies for the delay in getting back to you.

We would like to confirm that we have received all the photos you provided. Our team is currently preparing the return shipping waybill for your parcel. We are actively handling your case and will follow up with you directly via email shortly with the return label and complete return instructions.

Thank you very much for your patience and understanding, and please continue to stay in touch with us via email so we can ensure everything is resolved smoothly for you.


Best regards,
Taylor
Cotswold Cameras

Rated 5 out of 5 stars

Always a great experience

Always a great experience! Competitive prices and great customer service.
It takes about 2 full weeks to receive the items but always worth it.
My go to site to order camera gear.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

GOAT Camera Store

I was initially skeptical about the prices and whether it was all legitimate, but everything was perfect—from the initial inquiry and the order itself right through to delivery. You really get the genuine product here at an unbeatable price. The staff are super friendly and helpful, and the delivery was very fast, too. I’ve already placed another order! =)

28 August 2026
Unprompted review
Rated 5 out of 5 stars

I ordered twice for Cotswold Cameras

I ordered twice for Cotswold Cameras: first a 24mm 1.4 VCM and then an R6V with the 20-50 VCM
I cannot say anything but great things: both orders were in perfect conditions and fully functional.
A few extra details:
- when I ordered the 24mm, there was a pop up on the screen that mentioned delivery delays to Europe. The timing provided by Cotswold was on point and it took around 3 weeks for the lens to be delivered.
- when I ordered the R6V, the delay was resolved so it got delivered in a little over 2 weeks.

The package is well protected with reinforced borders and bubble wrap which was a good surprise, and it was delivered with tracking from UPS.

2 things to keep in mind:
- the products are imported so you will find the packages are opened (serial codes are probably different from lens/camera to package). It depends if you care about these things but to be honest with the amount of savings I think it’s still very worth it.
- camera language was only English or Japanese, I don’t mind because I always use English
- the camera came with an adapter to connect to the charger, which is a nice touch considering that, once again, the cameras are probably imported from Asia

Overall one of the best shops I found to buy imported gear, would definitely recommend

21 August 2026
Unprompted review
Rated 5 out of 5 stars

I found the Cotswold Camaras website by…

I found the Cotswold Camaras website by chance.
I had been looking for the Canon RF 70-200mm F/2.8L IS USM lens for a long time. The prices are significantly cheaper compared to Dutch suppliers.
I could hardly believe it, but after a lot of research and very positive reviews, I took the gamble and ordered the lens. I paid by credit card so that I was insured, at least.
Stated delivery time was approx. 2-3 weeks.
It is not possible to track your shipment via track & trace. You will only receive an email with tracking ref once the shipment has been received in the European distribution network.
This was a bit tricky, but an email to Cotswold Camaras was answered promptly within 1 day, which gave me confidence.
2 days later I received the T&T email and it was delivered the same day.
Everything was received in good order.
The lens is amazing, especially for that price. The warranty is 3 years and you must report it first, after which you receive instructions on what to do.
Super satisfied, and for my next purchase, I will definitely check out Cotswold Cameras first.
Highly recommended

30 August 2026
Unprompted review
Rated 5 out of 5 stars

The prices are amazing and this is not a scam.

If this is your first time buying from CotswoldCameras have no fear. The prices are amazing and they are a real company. I would recommend them 100 percent.
I purchased an Canon EOS R5 II and I am very happy with the whole experience. The delivery did take some time to reach me but in the end I am very satisfied.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Competitive prices and friendly staff.

I have make two purchases with this company and I am happy with both. The prices they offer make camera gear more affordable. Just bear in mind that delivery will take about 15 working days (and they do advise you of this)so be patient ! I found their customer response time good and their staff both helpful and friendly. All in all a good experience.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased a Canon EOS R6…

I recently purchased a Canon EOS R6 Mark III along with two additional lenses. I placed my order on August 9th and received the package in Paris on August 18th via UPS.

Everything arrived very well packaged and in perfect condition. The whole process went smoothly, with no problems at all. Very happy with my purchase and the overall experience.

9 August 2026
Unprompted review

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