Miss Magic

U.A.E.

Reviews

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Review of Drive Yango


Rated 1 out of 5 stars

Worst experience in rent a car

Worst rent a car experience in Dubai Full of confusion and lies.
We booked a rent a car with no deposit and they kept taking us in circles the whole day after paying a booking fee.
They then stated that the car would be delivered at 9.30pm.
When the guy delivering the car came he refused to leave the car without a 1500 deposit, car wash 50.
So basically at the end of the day, NO CAR, WASTE OF A FULL DAY. LIES AND BOOKING FEE GONE.
Worst experience and no assistance from YANGO team.
Contact request: Booking #258AM-HZKW43; Vehicle: Mitsubishi Attrage or similar; Start date: 11 Sept 17:00; End date: 14 Sept 2025 17:00; Country: UAE; City: Dubai; Self-pickup location: Dubai, Sheikh Mohammed Bin Zayed Road, 399;

11 September 2025
Unprompted review

Reply from Drive Yango

Hello
This is completely unacceptable. We apologize for the misleading information, last-minute deposit demand, and the wasted day this caused. This is not how our service should function.
Please, share your booking number at drive-customercare@support.yango.com. Our escalation team will call you in under 24 hours to resolve this.