A C

Netherlands

Reviews

Review of FedEx


Rated 1 out of 5 stars

Lazy losers

Lazy losers.Delivered package to some business on a different street and took a picture as a proof from within the car on a wrong address. Thats the level of IQ they hire. I would be ashamed to work for this company.

24 August 2026
Unprompted review

Review of lampen24.nl


Rated 1 out of 5 stars

I would not recommend Lampen24

I would not recommend Lampen24 based on my experience.

I ordered four lamps for a total value of approximately €700. At the time of purchase, all items were shown as “in stock” with an advertised delivery time of 1-3 days.

Less than 20 minutes after placing the order, I received an email informing me that the lamps were actually not in stock and that the new estimated delivery date was three weeks later. This gives the impression that the company advertises products as available even though they do not hold the stock themselves and first need to order items from the manufacturers.

I immediately contacted customer service and was told that some lamps were unavailable and that I would have to wait until the entire order was complete before anything could be shipped. I requested that the lamps that were supposedly in stock be dispatched immediately. Although customer service agreed, I had to send four additional emails and wait another two weeks before those items were finally shipped.

To make matters worse, one of the lamps arrived damaged. I then had to continue waiting for the remaining items.

Overall, the experience was stressful and frustrating. The advertised stock availability and delivery times did not reflect reality, communication required repeated follow-up, and the order was significantly delayed. Once payment is made, customers are effectively locked into a process over which they have very little control.

Based on this experience, I would not order from Lampen24 again.

UPDATE: reply to the feedback from lampen24. A 30-minute stock delay does not explain how products shown as “in stock” with a 1-3 day delivery time suddenly became unavailable less than 20 minutes after I placed and paid for my order.
Customers should be able to rely on the stock information displayed on the website. My review reflects exactly what happened: items advertised as available were not actually available, and I was only informed after payment.

14 May 2026
Unprompted review

Reply from lampen24.nl

Hartelijk dank voor uw uitgebreide feedback.
Het spijt ons te horen dat uw ervaring niet aan uw verwachtingen heeft voldaan. Wij willen graag toelichten dat wij meerdere webshops vanuit één magazijn bedienen, waardoor de voorraadstatus op de website circa 30 minuten kan afwijken van de actuele voorraad.
Desondanks begrijpen wij dat dit voor u ongemak heeft veroorzaakt en bieden wij onze oprechte excuses aan voor de vertragingen en het extra contact dat nodig was.
Wij nemen uw opmerkingen serieus en gebruiken deze om onze processen verder te verbeteren.

Review of Trainmore


Rated 1 out of 5 stars

Avoid for personal training

I would strongly advise against signing up with TrainMore for personal training.

I signed up for a premium subscription that included personal training, paying over €600/month. What I experienced over the past year was a constant change of conditions, poor service, and complete lack of reliability.

The product I originally signed up for was discontinued not once, but twice. First at the my rede label location, which forced me to switch to another club just to continue the same service. A few months later, the exact same thing happened again — the personal training model was discontinued with only two weeks’ notice.

On top of that, I had multiple trainer changes (3+ coaches in one year), last-minute cancellations, and inconsistent quality. If I cancelled a session last minute, I would be charged 100%, but when the trainer cancelled on the same day, there was no clear or fair handling.

Customer service has been non-existent. Emails are either ignored or answered with generic responses pushing responsibility back to the club.

To make matters worse, I only recently discovered that I had been placed on the most expensive subscription, without this being clearly communicated when I signed up.

Additionally, the gym had no working air conditioning for approximately 1.5 months, even during warmer periods, with no compensation or communication provided to members.

For a service positioned as premium, the reality is chaotic, unstructured, and unreliable. The conditions can change at any time, while you are locked into a long-term contract.

I have cancelled my membership and will not be returning. I would not recommend TrainMore to anyone looking for a stable or professional personal training experience.

16 April 2026
Unprompted review

Reply from Trainmore

Thank you for taking the time to share your feedback with us. We are sorry to hear of your experience and of the changes with the personal training.

We have had some changes to how our personal training works in some of our clubs over the past year, and we apologise for the inconvenience that this has caused.

We appreciate you taking the time to share this feedback, and we take your concerns seriously regarding the cancellations, communication, and handling of these situations. This is valuable feedback for us to continue to improve.

With the information you have shared we are not able to identify you, however, if you would like to discuss this further, please do reach out to our Member Care team again.

Review of Parfumerie Douglas Nederland


Rated 1 out of 5 stars

Misleading product listing – received refill instead of full lipstick

I ordered what was clearly labeled as a “lipstick” (Rouge Dior Velvet) from Douglas, but what I received was only a refill — without the actual lipstick case, making it unusable on its own.
There was no clear indication in the product title or main visuals that this was just a refill. The page presents it like a complete lipstick, which is misleading. Only after opening and trying to use it did I realize it requires a separate case.
This is not a small detail — it fundamentally changes the product. A refill without a case is not a functional lipstick.
Very disappointing experience, especially from a premium brand and retailer. Product labeling and presentation should be much clearer to avoid misleading customers.

27 March 2026
Unprompted review

Reply from Parfumerie Douglas Nederland

Hi A C, thank you for your review. We’re sorry to hear that the product did not meet your expectations.

we would like to clarify that the item you purchased is indeed the refill version of the Rouge Dior Velvet. This is shown in the product images and stated in the product description on the page. However, we fully understand that the absence of this detail in the product title may have caused confusion. We truly appreciate you bringing this to our attention, and we will pass this along internally as valuable feedback to improve the clarity of our product listings.

Kind regards, Renske

Review of Annefiora


Rated 1 out of 5 stars

Undisclosed €29.95 return fee – not mentioned before purchase

Ordered an item from this store and had a very disappointing experience.

The product quality is extremely poor and does not match the photos shown on the website. The material feels like very cheap synthetic fabric and looks nothing like the advertised product.

When I tried to return the item, the company demanded a €29.95 return fee, which is not disclosed anywhere on their website or in the checkout process. This fee only appeared after I requested a return.

Under EU consumer protection rules, return conditions and costs must be clearly disclosed before purchase. Hidden return fees are not acceptable.

It also appears the item is drop-shipped directly from China, which was not indicated on the website either.

Because of this experience I opened a dispute with my card provider.

I would strongly advise future customers to read the return terms carefully before ordering.

12 February 2026
Unprompted review

Review of PostNL


Rated 1 out of 5 stars

Terrible service — the worst of the worst

PostNL is a scam. They change delivery times at will, pretend to attempt delivery, and then send your package straight to a pickup point without ever showing up. Terrible service — the worst of the worst.

14 January 2026
Unprompted review

Review of Bol


Rated 1 out of 5 stars

use Amazon instead

Bol.com promises and charges for next-day delivery, but doesn’t deliver. Customer service is useless and never helps. If you actually need your order on time, use Amazon instead.

14 January 2026
Unprompted review

Reply from Bol

Hi A C,

Thank you for your review.
It's a shame it wasn't delivered on the agreed-upon day. However, with bol, we don't charge for next-day delivery.
It looks like it was delivered the day after the promised delivery date. I hope you still enjoy it.

Kind regards,
Bol

Review of Dragonflyshipping


Rated 1 out of 5 stars

Dragonfly is a scam

Dragonfly is a scam. They claim they attempt delivery when they don’t, never show up, and don’t respond to messages. Extremely frustrating and unreliable. Amazon should stop using this carrier.

14 January 2026
Unprompted review

Review of Will's Vegan Store


Rated 1 out of 5 stars

Extremely slow delivery and poor communication

I ordered a pair of shoes on 29 September, and it took two full weeks to receive them — even though I live in the Netherlands and the website claims to ship from Europe.
The size was too small, so I immediately requested an exchange and sent the shoes back the same day. It took 7 days for them to confirm receipt, and only on 16 October they said a replacement order was placed.

Today is 24 October, and I still don’t have my shoes. I received a track & trace link 4 days ago, but the status hasn’t changed at all — exactly the same issue as before.

It’s now almost a month since I ordered, and I’m still waiting. Clearly, the shoes are not shipped from anywhere near the Netherlands, despite what the website suggests. Poor logistics, poor transparency, and very disappointing service.

24 October 2025
Unprompted review

Reply from Will's Vegan Store

Hi, I can see your exchange arrived on the 25th — I’m really sorry for the delay. Rebound, the service we use for returns, recently changed their system, which caused returns to take longer than usual to process. Thankfully everything’s back to normal now, and returns and exchanges are being handled just a few days after you hand the parcel to the courier.

I’m really sorry to have let you down like this. We’ll be sending you a gift card as an apology, and please feel free to email me directly at will.green@wills-vegan-shoes.com
if you ever need any help.

I hope the shoes are ok and that you’re happy with them now.

Kind regards,
Will

Review of Tradeinn


Rated 1 out of 5 stars

Misleading information, poor service, and expensive returns

I had a terrible experience ordering from this website.
1️.The product availability was completely misleading — the “in stock” and delivery dates shown on the site were false. The moment I placed the order, the delivery date changed from 5 days to 2 weeks.
2️.Later I was informed that my order was stuck and delayed even further.
3️. When the shoes finally arrived, the size was too small — but the return form only allows you to select “ordered wrong size,” which makes no sense. How can a customer know in advance that the sizing is off?
4️. Worst of all, returning the item costs €8 — for one pair of shoes!

Overall, it feels like a total scam: misleading stock info, unreliable delivery, poor return policy, and unfair costs. I will never order from this website again and strongly advise others to avoid it.

20 October 2025
Unprompted review

Reply from Tradeinn

Hello,

Thank you for taking the time to share your feedback about your experience with us.

This type of feedback allows us to identify what we're doing well and what areas we need to address to improve our customer experience.

However, we are aware of return costs and continually reflect on them, but we have deliberately decided to charge for returns to avoid excessive returns and thus reduce shipping and environmental impact.

Free returns are only offered if an item was delivered that is incorrect, defective, incomplete, or different from what was advertised on our website.

Please feel free to contact our customer service team by emailing support@tradeinn.com if you have any questions or comments.

Thank you and best regards.

Review of Etrias.nl


Rated 1 out of 5 stars

They sell products which are not in…

They sell products which are not in stock. Mischievous practice.

3 January 2025
Unprompted review

Reply from Etrias.nl

Dear A.C.,

Thank you for your review. How annoying to hear that your item turned out to be sold out.

We work with a stock link from the supplier. I expect that due to the rush we were not able to adjust this in time, so the item was still listed as available online. Our sincere apologies for this.

We strive to prevent this kind of situation, unfortunately sometimes it cannot be foreseen. Our apologies again.

If you still have questions or uncertainties, please feel free to contact us.

Kind regards,
Etrias customer service