WA

WARREN

Canada

Reviews

Review of Stripe


Rated 1 out of 5 stars

Have a subscription with Sellerboard…

Have a subscription with Sellerboard that wont allow a payment change after trying 4 different credit cards it is clear Stripe's payment system is the problem and there is apparently no fix.

18 July 2026
Unprompted review

Reply from Stripe

We understand the frustration. Stripe provides the payment infrastructure, but the merchant is responsible for subscription billing settings and payment changes.

Please contact Sellerboard support for the subscription update, and if you still need help with a Stripe payment issue, use https://support.stripe.com/contact/login.

Review of EVDANCE


Rated 1 out of 5 stars

Wont ship your order but will take your money.

After two months of waiting for my order to ship I contacted them saying I wanted the order cancelled as I had to go with another option since they had not sent my product. 3 hours later they shipped the order knowing I didn't want the product but clearly they now wanted to keep my money. Now I have product I have no use with and they state that I cancelled hours after they had started the processing. What are the chances that's the truth when the order was made two months prior?

29 April 2026
Unprompted review

Review of Dell


Rated 1 out of 5 stars

Two strikes on the monitor I bought…

Two strikes on the monitor I bought from Dell.ca. The first unit was shipped to me with a completely cracked screen. While customer support did agree to send a replacement, the turnaround time was frustratingly slow. To make matters worse, the replacement monitor is also defective—it has a persistent grey line on the display itself (not a surface scratch, but an internal hardware flaw). Whoever is handling quality control for these units needs to seriously re-evaluate their process. Save your time and money.

6 May 2026
Unprompted review

Review of ALIGNERCO


Rated 5 out of 5 stars

Harry Smith helped me very kindly to…

Harry Smith helped me very kindly to get an impression for my night guard.

25 May 2026
Unprompted review

Reply from ALIGNERCO

Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team.

Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!

Review of Goodfood


Rated 1 out of 5 stars

Cancelled my first delivery and said I…

Cancelled my first delivery and said I wouldnt get my food but a week later I got charged for another delivery I never made or wanted

2 June 2025
Unprompted review

Reply from Goodfood

We're sorry about this situation, Warren. Goodfood works as a weekly subscription, and unless a week is skipped before the cut-off time, the system will automatically process the next scheduled order. We do send reminder emails ahead of each deadline to help avoid surprises. If you didn't intend to continue, we'd be happy to take a closer look. Feel free to reach out to our team via live chat on our website and we'll be happy to assist.

Review of www.newark.com


Rated 1 out of 5 stars

Waste of time, money, and energy

They say you can't pay with your credit card but when you wire the money then the item that was in stock when you placed the order magically needs to be shipped from overseas. If your going to force a wire transfer atleast have the item in stock like your website stated when the order was placed.

1 November 2024
Unprompted review

Review of NordVPN


Rated 1 out of 5 stars

YOUR CREDIT CARD INFO IS NOT SAFE ON THEIR SITE

They keep your credit card information on their website and additional purchases can be made without needing your credit card pin or any other verification. Customer service lied and said I do have to verify future purchases but then I took screenshots of making a purchase with the saved card info on my account (which I had cancelled so the transaction would deny) and they did try taking money out of my card without any card verification. When I noticed this I asked to have my credit card information removed but they stated the only way is to delete my account but a refund could not be applied on my plan because it had been 3 months. How can a company supplying "security" not have a way to protect your credit card information? And then say they can't provide a refund when I need to delete my account to protect my info? Choose another provider, people!

3 November 2024
Unprompted review

Reply from NordVPN

Hello. We're sorry to hear about the negative experience, but we do appreciate your feedback and will definitely share it with the team. In the meantime, if you have any questions or requests, feel free to contact us at support.nordvpn.com or Social Media DMs @NordVPN. -Neo

Review of iHerb


Rated 1 out of 5 stars

I ordered a gift card as a gift for my…

I ordered a gift card as a gift for my Mother on Mothers Day who is in Canada. I bought it while in Canada with a Canadian credit card. She tried using it but it sates she cant because she is in Canada. This was not stated when I bought it online. Now Iherbs customer service keeps tell me to contact a phone number that leads to another business that states they dont do work for Iherb any longer and an email that leads to a customer service employees that say there is nothing that can be done. They took my money but wont give it back, what a scam! edit: their reply is correct if you go into the FAQ page when ordering on your phone it states USA customers only but it DOESNT state this in the product description or anywhere when you have to pay. So essentially they are stating read the fine print lol. Also again the company they state are in charge of their gift cards states that they do not do business with iHerb anymore (this was various people that I called not just an off associate). Thanks for nothing.

10 May 2024
Unprompted review

Reply from iHerb

Dear Valued Customer,

We are sorry to hear of this matter and are investigating what may have occurred further. However, it is states on our site that gift cards are for use only for customers in the United States of America. They may not be purchased and sent to others outside of the U.S. for use as payment will be rejected. It is also stated that refunds on gift cards cannot be granted by us.

However, contacting the party our Customer Support team told you to contact is the best option for support and we are investigating what they may have said what you reported in your review.

We are investigating this further and apologize for any inconvenience.

Review of Contacts Express


Rated 5 out of 5 stars

Great service

Easy to use and fast shipping.

26 March 2022

Reply from Contacts Express

Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.