United States
Review of Metabolae
Didn't realize the purchase enrolled you in a subscription. Reached out requesting it be cancelled and they worked with me on completing it on line.
I've been taking the cinnamon for 2 weeks and did find I have more energy. Excited it's working!!!
Review of Pipitea
Ad offered buy 3 get 2 free. I was interested and placed an order - the system DOES not give you a review of billing before the purchase. Got my "receipt" email notification and it was billing for 5. NOT IMPRESSED. No phone contact available - but have sent an email request to cancel the original order & the 3 extra bags offered as a followup sale as well as the "Porch Pirate" coverage. Disappointed cause I was impressed with the research and hopeful for the benefits of the product.....but now all I'm anticipating is a problem getting the order cancelled and a refund issued.
Update****Impressed with the quick reply and resolution! ****. THANK YOU
Reply from Pipitea
Hi Terri,
Thank you for taking the time to share your experience. I'm sorry to hear about the confusion you encountered during checkout and understand how frustrating that must have been.
I'm glad we had the opportunity to look into your concerns, and our team has now addressed the matter. I've also sent you a private message to ensure everything has been fully resolved and to answer any remaining questions you may have.
Thank you for giving us the opportunity to make things right, and we truly appreciate your feedback as it helps us improve.
Warm regards,
Megan,
Customer Relations,
Pipi Tea.
Review of ThriftBooks
Review of Sherum
FRUSTRATED - thought from the ad they were american made and 3 D.....instead of a picture on a cutout. TERRIBLE - and shipped from Los Angeles but they say to return to China.
DON'T WASTE YOUR MONEY - and if you really think it's what you want - buy the same thing for under $5 a piece instead of the $20 each "deal"
Review of ThriftBooks
Review of ThriftBooks
Have been a customer for years and always pleased with the items received. This is the second time in 30 days I've been disappointed with an order. The first was a book in much poorer condition then listed - and now a book that turns out to be a 32 page fluff I paid over $6 for that has a $1.99 sticker on it. Maybe a kids book? Discouraging.
Reply from ThriftBooks
Hello, there.
We're sorry to hear about your experience with the condition of your recent order. At Thriftbooks, we strive to accurately represent the condition of each book we sell, but it sounds like we fell short in this case.
We would like to make it right by either replacing the book with a better-condition copy or providing a refund. Please reach out to our customer service team with your order details and we'll do our best to resolve the issue promptly. https://www.thriftbooks.com/contact.aspx
Thank you for bringing this to our attention and allowing us the opportunity to make it right.
Carter
Review of ThriftBooks
Ordered 3 books - one listed like new wasn't. Was first time I've been disappointed with an order.
Reply from ThriftBooks
Hello, there.
We're sorry to hear about your experience with the condition of your recent order. At Thriftbooks, we strive to accurately represent the condition of each book we sell, but it sounds like we fell short in this case.
We would like to make it right by either replacing the book with a better-condition copy or providing a refund. Please reach out to our customer service team with your order details and we'll do our best to resolve the issue promptly. https://www.thriftbooks.com/contact.aspx
Thank you for bringing this to our attention and allowing us the opportunity to make it right.
Denise
Review of ThriftBooks
Review of ThriftBooks
Review of ThriftBooks
Review of ThriftBooks