GP

GP

Sweden

Reviews

Review of Björn Borg


Rated 1 out of 5 stars

Terrible Delivery Partner

I enjoy Björn Borg’s products, but the delivery experience for my recent order was an absolute nightmare.

We booked a home delivery window, and my wife waited at home all evening to receive it. The courier never rang the doorbell, did two split-second "ghost calls" so they could mark the attempt as failed, and drove off. To make matters worse, the courier's customer support hung up on me when I called to figure out what happened.

A brand as well-known as Björn Borg needs to hold its logistics partners to a much higher standard. When your courier fakes delivery attempts and mistreats your customers, it reflects directly on your brand. I hope Björn Borg takes action on this and ensures customers aren't left stranded by poor shipping choices.

24 July 2026
Unprompted review

Reply from Björn Borg

Hi,

I’m truly sorry to hear about your experience – this is not the level of service we want our customers to receive. 😥

I have now contacted you via our customer service email and will assist you further there. ❤️

Review of Budbee


Rated 1 out of 5 stars

GhostBee

Had a home delivery scheduled for tonight and made sure someone was physically waiting at home during the entire window to receive the package.

Instead of ringing the doorbell, the driver placed two "ghost calls" - ringing my phone for less than a second so I couldn't even answer - and immediately marked the package as failed delivery.

When I called customer support to resolve this, the first representative literally hung up on me. The second representative refused to contact the driver or assist in any meaningful way. Faking delivery attempts just to hit quota and hanging up on frustrated customers is completely unacceptable. Zero accountability.

24 July 2026
Unprompted review

Reply from Budbee

Hi, It really doesn't sound good, we are terribly sorry for the experience you have had with us. Of course this should not happen! We will take this incident with us to improve in the future. We strive to be a fast and flexible delivery option, we are constantly working to fulfill this. Kind Regards, Budbee

Review of Saal Digital EU


Rated 1 out of 5 stars

Fake Promo Codes and GDPR issues

Be aware that the promo codes marketed by Saal Digital do not work. I just wasted 4 hours of my life hoping to test a promo product. In the end, I was asked to pay full price.

Furthermore, after deleting your account, your private data, including photos, is not removed from Saal Digital databases.

7 April 2026
Unprompted review

Reply from Saal Digital EU

Thank you for your feedback. We are sorry to hear that you had a frustrating experience. Regarding your data, we would like to assure you that we are more than happy to delete all personal data upon request, and we do not retain any data if requested to be deleted - this is in accordance with the law and our privacy policy. 🙏 Regarding the promotional code, we would love to look into this further for you. Could we kindly ask you to reply to the Trustpilot request you received from us, so that we can follow up and check what happened with the discount? We need a little more information in order to resolve this for you. Thank you for giving us the opportunity to improve! 😊

Review of Bring Sverige


Rated 1 out of 5 stars

Grinches of Christmas and a shame to the entire shipping industry

Every single Christmas, the same story repeats itself: packages delayed for weeks - sometimes over a month - with no valid explanation, no transparency, and no accountability. This is not bad luck - it’s a pattern.

Even worse, Bring actively sells home delivery as a service, yet in dozens of cases they haven’t even attempted to deliver to our home. Instead, they drop the package at a service point and call it a day. No doorbell. No call. No attempt. Just false service claims.

Bring turns online shopping into a terrible customer experience and damages trust between sellers and buyers. If you care about your customers, stay away from Bring - they will make you look unreliable, no matter how good your product is.

Shameful performance, year after year.

19 December 2025
Unprompted review

Reply from Bring Sverige

Hi,

Thank you for your feedback.

We are sorry to hear that you are not happy with Bring. We are currently working to improve the quality and hope that you have a better experience next time.

With kind regards

Dalia, Bring Sweden

Review of Bredband2


Rated 1 out of 5 stars

Pricing tricks! Be aware!

Be aware that marketed prices are only used to attract new customers. And the fact that they don't have binding periods (which seems attractive at first) is only used in their advantage to raise your price soon after you become customer. And those few months you got cheaper is covered by a starting price. Ugly business!

15 December 2025
Unprompted review

Review of ZWILLING J.A. Henckels


Rated 1 out of 5 stars

Misleading Marketing and Specs!

Ordered a variety of appliances for our coffee station based on online specifications. Upon receiving them, we discovered that certain functions, as outlined online, were not present in the machines.

After a series of emails and providing supporting images, Zwilling acknowledged the error. However, despite the passage of a few weeks, there is still no clear resolution regarding how to return the machines or receive compensation.

Considering the current situation, I believe it is safer to steer clear of Zwilling and opt for other brands to avoid similar situations.

1 December 2023
Unprompted review

Review of Veo Technologies


Rated 1 out of 5 stars

Alternatives to VEO

First things first, we strongly recommend looking at other options if you're thinking about getting a sports camera. There are plenty of good ones out there, like Spiideo, pix4team, Trace, Reeplayer, Hudl, Pixellot, and more, which might be better choices than VEO.

The primary reason for our disappointment with Veo is a software error that the Veo team has been unable to rectify.
Our attempts to seek support and assistance from Veo to resolve the software error have been met with frustrating dead ends. Instead of addressing the issue and providing a solution, the Veo team recommended that we purchase a new camera. This approach feels both unreasonable and unfair, given the investment we had made in the product.

It's unfortunate to find a sports tech provider like VEO that seems more interested in profit than ensuring the seamless functioning of their products, especially in the context of youth sports.

We hope others can avoid a similar disappointing encounter.

Ticket Number : 154641
As long as you see this message - Veo has not resolved the issue.

1 September 2023
Unprompted review

Reply from Veo Technologies

Hello there,

Thank you for sharing your feedback with us. We are truly sorry to hear about the difficulties you are encountering.

Please provide us with the ticket number so we can escalate your ticket to resolve the issue immediately.

Hope to hear from you soon. Thanks.

Best regards
Veo

Review of Safello


Rated 1 out of 5 stars

Unbelievably sketchy service

Unbelievably sketchy service! They managed to lose my money during some transactions, which is simply mind-boggling. Moreover, customer service is practically non-existent.

My advice: steer clear and avoid at all costs!

31 July 2023
Unprompted review

Reply from Safello

Hello!

Thank you for notifying us about this!

it's extremely concerning if you in fact have lost funds in connection to a transaction (that wasn't due to fees) and we'd appreciate if we could get some more info and help you with your issue.

Please contact us at support@safello.com so we can help you resolve this ordeal.

Regards,
Liam

Review of Carla.se


Rated 5 out of 5 stars

Buy Car Online and Do Not Hesitate

An innovative and convenient way to purchase a car. Cars are described down to the smallest detail so you would save time traveling around dealerships inspecting cars yourself. But if that's not enough - behind the digital online store there is great human customer service.

Keep up the good work Carla!
Your Upcoming Customer :)

19 February 2023
Unprompted review

Review of Proshop.se


Rated 5 out of 5 stars

Proshop never disappoints

Proshop never disappoints! Most transparent and reliable online store for electronics.

But it would be awesome if you would offer a better return policy in Sweden. I'm not planning to return, but I would be buying more from Proshop with better policies.

14 December 2022
Unprompted review

Review of SENG Sverige


Rated 5 out of 5 stars

Thank you Lisa

Competent and honest people that will take their time to understand your needs and solve any issues that might come up during the purchase.

Thank you SENG and THANK YOU Lisa :)

14 December 2022
Unprompted review

Reply from SENG Sverige

Hello GP,

Thank you for this wonderful review about SENG Västerås and Lisa 😍 Happy to read that you also bought a bed, we hope you'll have many good nights in this new bed!

Best regards,
Elvira
SENG Kundtjänst

Review of It's Design

Review of SOVA


Rated 1 out of 5 stars

Refund takes forever

Refund takes forever. In our case 24 days and counting.

20 October 2022
Unprompted review

Reply from SOVA

Hej, Så tråkigt att höra om din upplevelse. Vi skickar dessa synpunkter vidare till butiken. Önskar dig en fin dag! Vänligen SOVA

Review of INTERSPORT Sweden


Rated 1 out of 5 stars

Cheep Products and Cheep Customer Care

Pay a little extra and buy quality products from reliable sellers instead of Intersport!

I bought a basketball hoop online, which arrived with a hole in the water ballast, making the product completely useless and unsafe.

The best solution Intersport could provide after weeks of discussions is bringing the massive product to the nearest store.

1 April 2022
Unprompted review