AL

Alessandra Luppino

Ireland

Reviews

Review of vidaXL


Rated 1 out of 5 stars

I purchased a steel sideboard

I purchased a steel sideboard, it says 2-3 business days and it arrived after 7; the material is very poor and I had a professional person who installed it and it took him 7 hours, the holes would not match and hundreds of little screws, that was crazy to put together, not much stable. Don’t buy it

18 June 2026
Unprompted review

Reply from vidaXL

Hello Alessandra,

Thank you once again for taking the time to share your feedback.

We are sorry to hear that your experience did not meet your expectations and appreciate you giving us the opportunity to review your concerns.

Following your review, we reached out to you directly by email on multiple occasions in the hope of discussing the matter further and learning more about your experience. Unfortunately, we have not received a response.

As we have been unable to establish contact, we will now consider this case closed. However, should you still require assistance, please feel free to reply to our previous email or contact us directly at feedback@vidaxl.ie and we will be happy to help.

Kind regards,

Tanya
vidaXL Webcare Team

Review of Optimalprint


Rated 3 out of 5 stars

The quality is good but

The quality is good but, I ordered twice and always I received in late

16 January 2020

Reply from Optimalprint

Hi,

Thanks for letting us know about this problem.

We're sorry to hear that the delivery was late. We have contacted you by e-mail to find the best solution for you.

Kind regards,

Quinn
Optimalprint