Mark

United Kingdom

Reviews

Review of SportsShoes.com


Rated 5 out of 5 stars

Excellent Customer Service

Often, the most telling experience comes when things don't go quite right. My initial order failed to arrive, so I contacted them (using the convenient link in my despatch/tracking info), and filled out a quick form. Within ten minutes I had an emailed response and within the hour a replacement was en route. I received the replacement shoes within 48 hours. Absolutely no bother, no hassle, no quibbles. Very good customer service from SportsShoes, and from their representative, Somia!

13 July 2026
Unprompted review

Reply from SportsShoes.com

We're delighted to hear that even when things didn't go as planned, our team was able to quickly resolve the issue and get a replacement to you without any hassle. We appreciate you sharing your positive experience with our customer service.

Review of Sage Appliances


Rated 5 out of 5 stars

Great experience which solved my issue

Called customer service as I was having an issue with the steam wand on my Sage Barista Express. First thing to say is that I got through to someone very quickly. There was a quick automated menu first and once I selected the appropriate option I was connected to a real person within 30 seconds. No long tedious time spent sitting on hold! Great start! Once I was connected to the customer service representative (Delani), he was very clear and helpful. When I got stuck and he didn't know what to suggest, he popped me on hold and found the solution, then with his help I was able to resolve my issue and have my coffee machine functioning properly again. Overall a very positive experience. A lot of companies are very good at selling you their product/service but when you need help or support, it's a different story. It was refreshing in this case to have a much more positive experience.

12 June 2026
Unprompted review

Reply from Sage Appliances

Dear Mark,

Thank you for your detailed feedback. We’re delighted that Delani was able to assist you effectively and help get your machine back to normal operation.

Kind regards,
Sage Appliances

Review of Lovehoney

Review of Blinds2Go


Rated 5 out of 5 stars

Great quality blinds. Very prompt delivery

Great quality blinds which were delivered very quickly. The colour match was exactly as on the website. The blinds were a piece of cake to fit (no drilling or screwing required!). They look great in our kitchen and we're very happy with them. Would certainly recommend blinds 2go based on our experience

25 February 2025

Review of InPost UK


Rated 5 out of 5 stars

Incredibly simple and easy to use

Incredibly simple and easy to use. Didn't need a printer, the process almost works like magic and it was easy to track my return every step of the way, too. Very impressed!

30 December 2022

Review of Moonpig.com

Review of www.lowcostglasses.co.uk


Rated 5 out of 5 stars

Very happy repeat customer

My first experience with these guys was unfailingly positive so I had no hesitation in returning. And again, the service and the glasses themselves have been first class, and the pricing extremely competitive. Very quick delivery and kept fully informed at all stages of the order. Would have no hesitation in recommending them or using them again.

4 July 2021

Reply from www.lowcostglasses.co.uk

Hi Mark,

Welcome back. Thank you for the five star review. We really appreciate you taking the time to share such fantastic feedback and look forward to supplying you more pairs of Low Cost Glasses.

Kind regards,
LCG

Review of HighonBikes


Rated 5 out of 5 stars

Will certainly be buying from them again!

This was the first time I'd come across these guys but will definitely be buying from them again. The item was cheaper on their site and, equally importantly, it was despatched the very next day and received the day after that. Excellent service, especially with bike retailers being so busy at present. My partner has also just ordered a helmet which again was despatched the very next day and again was cheaper than any competitor I could find.

9 June 2021

Review of Pauls Cycles


Rated 5 out of 5 stars

Fantastic service!

Fantastic service. Ordered a new bike late Saturday afternoon and it was delivered by 9.00 on Tuesday morning. Had a quick query (about locating the frame number) and they responded to that within an hour.
The cycling industry has gone mad this past year and I know all cycling retailers are incredibly busy, so this really is outstanding service.

19 May 2021
Unprompted review

Review of Lovehoney


Rated 5 out of 5 stars

Top class service and experience

Top class service and experience so far. Have ordered several times now and the quality and service has always been very good. Items are despatched and arrive very promptly. Absolutely no complaints and would certainly recommend these guys.

20 March 2020
Unprompted review

Reply from Lovehoney

Hi Mark,


Many thanks for taking time out to leave such superb feedback.

We pride ourselves on keeping our customers happy.

Please feel free to contact us 24/7 if you need further assistance.

Kind regards,
Lovehoney Customer Care

Review of Lovehoney


Rated 5 out of 5 stars

Excellent service and products

Despatch and delivery extremely quick and efficient. Items were of excellent quality and just as described competitively priced, too. All in all a very positive experience and I wouldn't hesitate to use them again and to recommend them.

31 December 2019
Unprompted review

Review of JustPark


Rated 5 out of 5 stars

Simple, easy, and definitely saves you money!

Used JustPark twice now and both times it was a very simple easy and positive experience. From signing up, to finding, booking and using a private parking space, everything went as smoothly as possible. And it certainly saved me money compared to commercial parking alternatives. Will definitely continue to use JustPark in the future.

4 January 2019
Unprompted review