Ordered a card, managed to get past the constant up-sell pages - buy a bigger card! Buy a hugely overpriced present! Paid extra for delivery on a specific date and for the first time ever, the card... See more
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Make someone’s day with Moonpig. Send personalised cards, gifts, and flowers that wow your nearest and dearest
Contact info
10 Back Hill, EC1R 5EN, London, United Kingdom
- trustpilot@moonpig.com
- moonpig.com
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Card arrived when stated even delivered…
Card arrived when stated even delivered on a Sunday x
It works
There is a lot of choice and personalisation. I have received so many of these I have just started sending them myself. So far been excellent.
Quick and easy
So easy to manoeuvre around the site…
So easy to manoeuvre around the site and choose the right option that suits your needs. It’s Moonpig every time for me!
Still waiting for delivery of special…
Still waiting for delivery of special birthday card ... stated Thursday it's now Monday 7 and no card as yet
Always a great service
Always a great service, I use moonpig exclusive for all my card needs.
Easy quick transaction very good
I paid extra money to have this…
I paid extra money to have this delivered prior to Fathers Day and we are now the day after and I still have not received the card - extremely disappointing service
One Of A Kind
Easy, one of a kind and MY PHOTO'S & WORDS, not a card company's. Brings a very special message to the one I love.
Easy!
Makes sending cards to my grandson in the UK so much easier than buying a card and physically going to the Post Office.
Quick and easy
Quick response easy to navigate better than a card and post. Very reasonable price
Love Moonpig always a great service
I paid extra for next day delivery and…
I paid extra for next day delivery and it wasn’t delivered
Excellent!!!
Card choosing from the comfort of home
Straightforward ordering from a great selection of appropriate cards at a fair price. Delivery options offer a wide range of dates thus permitting delivery at a convenient time.
Brilliant service from UK to USA
Brilliant service from UK to USA. Cards posted from the US so arrive quicker and much cheaper than posting from the UK. It could only be bettered by being able to send the small gifts available in the UK.
Well it was all so easy to do 😉
You promised on Your website a delivery…
You promised on Your website a delivery before Father’s Day and it didn’t arrive on time.
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