Moonpig.com Reviews 

588,678
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 110,093 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is exceptionally easy to navigate when designing personalized cards and choosing unique gifts for special occasions. Consumers also praise the impressively quick delivery times, noting that orders often arrive right on schedule or even earlier than expected. However, some customers also noted occasional delivery delays where packages failed to arrive on the expected date, causing frustration for time-sensitive events. A few consumers experienced missing items, or found that their orders unfortunately never reached the intended destination at all.

What people talk about most

Delivery service

Consumers find delivery service to be positive, consistently praising the fast and reliable shipping times... See more

Product

Users describe positive interactions with product, consistently praising the wide range of customizable... See more

User experience

People report positive experiences with user experience, highlighting the fabulous site for being easy to... See more

Order

Reviewers highlight ambiguous aspects of order, noting that while the platform offers a convenient selection... See more

Service

Customers had positive experiences with service, often highlighting reliable and efficient support. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered a card, managed to get past the constant up-sell pages - buy a bigger card! Buy a hugely overpriced present! Paid extra for delivery on a specific date and for the first time ever, the card... See more

Rated 4 out of 5 stars

This is a great idea for a business. I did an order at adore beauty and was offered a free card. Offer didnt work at checkout so I got on live chat and got help but had to ask to speak to manager to g... See more

Rated 4 out of 5 stars

Relatively easy to use. Impressively quick delivery. Only down side was that I couldn't find a way of adding extra photos once selection had been made

Rated 5 out of 5 stars

Use a lot of. Fantastic @delivering on time and making cards personal . However the cards are lacking choice now . No real comedy cards . No interactive cards for kids . Not real heartfelt cards... See more

Company replied



Company details

  1. Greeting Card Shop
  2. Flower Delivery
  3. Gift Shop

Written by the company

Make someone’s day with Moonpig. Send personalised cards, gifts, and flowers that wow your nearest and dearest


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

589K reviews

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4.3

All reviews

(588,678)

103,355 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It works

There is a lot of choice and personalisation. I have received so many of these I have just started sending them myself. So far been excellent.

5 September 2026
Rated 5 out of 5 stars

One Of A Kind

Easy, one of a kind and MY PHOTO'S & WORDS, not a card company's. Brings a very special message to the one I love.

5 September 2026
Rated 5 out of 5 stars

Easy!

Makes sending cards to my grandson in the UK so much easier than buying a card and physically going to the Post Office.

5 September 2026
Rated 5 out of 5 stars

Brilliant service from UK to USA

Brilliant service from UK to USA. Cards posted from the US so arrive quicker and much cheaper than posting from the UK. It could only be bettered by being able to send the small gifts available in the UK.

5 September 2026

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