Sean Barker

Yet more problems trying to register a product. Picture of the plate with the required numbers on sent and it says successful but can’t find the product. Tried putting the numbers in myself, same problem. Rang their helpline, should be not very helpful line, but because it’s a small appliance it can only be done online and it rings off! Now I have the internet despite being an OAP, which many do not. It’s a joke!

Firstly they asked for a review about a a product that hadn’t even arrived When I tried to say this they say it couldn’t be accepted because you not allowed to comment on that fact
Secondly despite it being next day delivery with prime it didn’t arrive on the Friday it should have Was then notified it would arrive by the Sunday It didn’t Arrived Monday evening
Lastly the drivers don’t even ring the door bell anymore or knock on the door Just left on the step for you to find
My final thoughts are that the company has gone downhill substantially!

The process of ordering and getting the plates transferred to myself was easy and went well. Had a problem with the number plate order and delivery at first given it was over the Christmas and New Year period. However after speaking with Jemma, sales manager, all was sorted. Just waiting for the paperwork now.

Updated to the new version of the app. keeps freezing therefore cannot use it. Poor update.

Contacted Jet2 customer services, via email, regarding an issue with an upcoming holiday. The answer given they was they can only help after a return from holiday. A lot of good that is!
Use to think they were good but after messing me about on each of my last two holidays I can’t say that anymore. Had booked and paid for extra leg room seats of both holiday, only due to aircraft changes, lost them on both holidays.

Full fibre broadband installed. The fitter was polite, pleasant and took time to explain everything.

They used to be good and worth the money despite having limited conditions that they covered. Kind and caring. However since they joined up with BUPA the first point of call seems to be to try and not be helpful They have lost the personal touch. Recently experience means they started to fund treatment and then withdrew funding when I was told I would need to see a different consultant. Given that the funding was approved for investigations, which is covered, I cannot see how this cannot be transferred to another consultant. Also the investigation is into a lump which may or may not be cancerous, they can’t know, which again should be covered. I would now recommend trying to afford more comprehensive cover.

I recently had cataract surgery on both eyes under the excellent care of Mr Lash. Having just returned from my final checks what I can say is that I received first class care and a successful outcome. Having worked in a surgery unit myself I have witnessed many surgeons and how they interact with their patients. Mr Lash was easy to talk to and had explained the procedure fully. Putting a patient at ease is often overlooked. So a big thank you for the excellent service.

The alarm seems to work ok on testing However not had a reason to test the service yet and hopefully never will The first alarm was delivered to the wrong address and had to wait for a replacement to be sent This took numerous phone calls and a lot of time to sort out Was told on 2 occasions that I would be contacted by phone the following day for alarm contacts which did not happen on those days However it did eventually happen Therefore have had a lot of waiting time

A good service. Which is what I look for when making any order.

They are so bad it’s beyond a joke Have to be the worse delivery company ever A week after saying they had delivered my parcel I still cannot locate it Four emails later and still no response from them Despite attempting to telephone them a number of times no one answers the call Do yourself a favour and avoid them Shame we cannot give them a zero or negative rating Would still be to high