If I could give them 0 I would
If I could give them 0 I would. Pulled 11,600 akonto for 3 months during the summer for a house which has solar panels. Called several times and promised that they will return the money but they never did so. Then they transfered the billing system and I have no transparency as a customer what am I paying for and how much I have in pre-paid fees. Then I get an email from Andel Energy that Radius terminated the kontrakt with NettoPower and that I have been transfered to them and I have no saying in this?!? As I am writing this its 03PM and I have been on the phone in line as nr3. for 2 hours and nr1. in the que the last 45 minutes. They simply do not want to answer their customers. Transfering everything to Norlys and writing a complaint to the energianke.dk DON'T USE NETTOPOWER. JUST DON'T . SPARE YOURSELF THE MISSERY.