mr kevin

I ordred some trainers and had to wait ages for delivery and on top of that useless UPS...when i eventually got the trainers they are the wrong size...

So i ordered a size 10...they came a 44.5...now i'm told i was wrong for not looking at "their" size chart...and i'm a shoemaker...yes you're all think a size 10 is a 44 right...oh no not with Diesel...they have their very own special size chart...absolute d heads to say the very least and i won't be ordering anything online from them again...just not worth the hassle...so now i have to take them to a UPS collection point and wait it out...never ever ever will i do business with such a dopey company...

Postman left it behind my bin and didnt leave a note to inform me, only found it when i went to put my bins out days later...

i ordered cables that were out of stock and got a speedy and quick response and my cables were replaced with a suitable alternative immediately, very good service/

Had some problems with emails but the guys have been great and very helpful so far.

I had an electrical inspection...who didn't look at anything!!! told me i was getting new sockets etc. On the day of works some horrible rude electrician turn up, spent half hour on my toilet having a dump, didnt have a pen, then argue with me about the works i was told was going to happen, lazy sod wanted me to move furniture, absolutely horrible and rude!!! i got three bust discs in my spine and some rude idiot can't move things that he's paid very well to do...i've never had a problem with the gas side but the electricians are f horrible lazy rude.

I was conned into having a smart meter installed...The engineer who banged hard on my door lied to me and insisted i was the only house in the street who didnt have a new meter! Months later my neighbour had a leek and i found out i was blatantly lied to. I will never trust this company again for their utterly criminal and unlawful way they treated me. Any dealing with Thames water i suggest you get legal advice first. I will certainly treat any engineer visits in the future with hostility and distrust and i will not hesitate to call the Police, utterly criminal and unlawful practices at Thames water, what a horrible nasty company, if they did this to a vulnerable person like me they will do it to anyone, the old the infirm and the vulnerable, they dont care one bit, utterly shambolic nasty people who work there, please be on your gaud when dealing with them and dont be afraid to record them lying...nasty evil company!!!! I have contacted the relevant ombudsmen with my devastation at being lied to and suggest anyone reading this who has to deal with Thames water to do the same before any works or any dealings they want to do are carried out...DO NOT TRUST THAMES WATER!!!! EVER!!!

Absolute pile of crap company!!!! Zero useful tutorials on how to "actually" do anything with their products...My third product i bought from them with no manual that actually tells you how to operate it!!! its going in the bin!!! do yourself a favour and get products with instruction manuals instead of buying from this lot!!!

If i could rate a company -stars i would. Utter disgrace of a company the way they treat sick and vulnerable people, cold, heartless and utterly disgusting. When the benefits switched from the government to Thames Waters responsibility, meaning you have to apply to Thames Water, i wasn't aware, one year later i was sent a bill for nearly £400, they set up a direct debit with out my permission, so i contacted them and tried to sort it, another year later i get another bill, nearly £700, i'm seriously ill and cant afford to pay this, yet no help from them!!! telling me its my fault and to fill out their forms online! i've tried telling them that it doesn't work online for me! hasn't worked since i tried over a year ago, i have proof of al this, yet they won't help!!! They are so incompetent its unreal, the it system online doesn't work, their help team st want your money and don't give a damn if youre seriously ill, even after a year of telling them the form online doesn't work they still tell me to go fill the online form in and haven't sent me a copy, they refuse to back date it so i will be seriously ill with debt i can not afford to pay!!!! They aren't qualified as a company to deal with people who are too sick to work, dying of cancer etc, nasty horrible money grabbing hooligans!!!! utterly shocking and i will complain to the government and the ombudsman...its illegal the way they behave and shocking!!!!

Awful company with awful customer service. My old account billed quarterly and they refused and want to bill me monthly....see ya rubbish E.ON Next
im off to a decent eco supplier who care what i want...

I tried talking with them over email and they point blank refused to help me...if you have a solution E.ON Next...please kindly post it here...

Why oh why stupid arrogant company would i want to talk through being billed monthly...der der der...theres so many better, less arrogant, stupid, greener companies to use...get lost you fools!!!! Teach your staff how to talk to customers in a less patronising arrogant useless way! you will lose all your customers like that...see ya! off to a nice non re-tarded company. ;)

EXTREMELY UNHAPPY ORDERING FROM UK!!!!

YOU WILL HAVE TO PAY 20% VAT WHEN THE COURIER ARRIVED AND NO!!! THEY WILL NOT ACCEPT CREDIT CARD!!!

NO WARNING FROM THOMANN!!!

WILL NEVER USE AGAIN!!!

I sent my card to Prague at the end of Nov and at the end of December still hasn't arrived! just got told something about "snail mail"!!! after a month i could have walked it there myself!!! and back!!! several times!!! won't be using them again!!!

What a bloody nightmare dealing with this lot, toby likes to answer their emails until you complain, information doesn't get passed on properly, i think its just a bad company to work for and the staff just couldn't care less, thats the honest truth, better off in a small family firm or similar, found this company extremely unprofessional, short and a bit rude and arrogant to say the least.

Awful service, don't answer emails, constantly chasing up for...bad advice, if i had listened to their advice i would be properly screwed over, arrogant, uncaring, couldn't give a damn, trying to deal with my late mums will with this company has left me depressed and miserable, i will never use this company or recommend then to anyone ever!!!

Always a good service and has never let me down, have used them loads and will keep using them.

STAY WELL CLEAR!!!! THEY ARE AWARE AND SO ARE THE EMPLOYEES, DON'T SPEND A PENNY WITH THEM AN ABSOLUTE NIGHTMARE!!!

I got two cards, first one worked fine, second constantly denied, tried to call, number on card has gone, logged on to get the number, called and was told the system is down and nothing they could do, refused to call me back stating security reasons, please please please do not use these people!!!! There is no complaints department, there is no help, i got cut off numerous times trying to get to speak to someone, no contact email, this is a massive con on a grand scale, stay well clear, they should be locked up and the people who work for them too as they are fully aware.

always such great service, never had a problem.