Richard

I have no phone for 36+hours!
Our internet WiFi in the house is not connecting to the extenders!
Unable to talk to Customer Service

Flower plugs arrived in good order
Very small plants
Re potted straightaway but have lost 50%
Hoping the remainder strengthen and grow!

We booked our Maldives resort with Destination2. we actually paid extra to be able to talk to someone rather than do it all online.
However, when the Middle east erupted and our flights via Doha were looking doubtful I tried calling and emailing Destination2 for 2 days. No answer. Extremely frustrating. Eventually I had an email saying they were too busy to talk to us as our holiday was not for 3 weeks. The reply -

'We do ask that you appreciate that our timescales for reply are impacted as we deal with customers who are in resort or travelling very soon. Our priority is to support them which we do in departure date order. This process in line with our normal policy for support.
You will therefore not receive further response from us.'

Not helpful. We contacted the resort ourselves and arranged with them direct that we could take the holiday anytime up to end of September 2026. Relief!
However, we managed to change our flights with BA to direct flights therefore avoiding Doha at no charge and subsequently had a lovely holiday in the Maldives.



If you still wish to amend or cancel arrangements, which are due to commence outside the next 7 days, please email us again within 7 days of departure. However amendments are not guaranteed as it is down to the terms and conditions of your package or non package booking.

Very simple booking. I had to amend due to Iran war, no problem. Sorted and for no extra charge.
Brilliant customer service.
A little wait for a bus on return but acceptable

very easy to make changes
thank you

Extremely pricey.
12min 5.5ml journey.
Usually £12 - £15 with other taxi firms
New Years Eve, Starline £42 !!!

Easy booking.
Good communnication

Easy online application.
Clear instructions.

Collected the car from Catania Airport and returned it to Brindisi Airport (€113 fee)
They tried to give us a smaller car but we stuck out for the one requested, Jeep Renegrade, as there was 4 of us plus luggage and we were doing a road trip.
The car had numerous dents and scratches, parcel shelf faulty and key fob damaged etc. We were assured all items were recorded on their ipad.
On the third day we realised the orange warning light on the dash meant low Adblue. €25 sorted this out but we didnt ask for a refund. Otherwise the car worked fine, good air con, no complaints. Handed the car back and no issues. Would use again.

Very easy ordering.
Good delivery, well within indicated time frame.
Happy with the purchase, as described.

The manager in Gloucester was very efficient and helpful. New windscreen and calibration check, all sorted, very satisfied.

A truly great walking tour. We met at the top of the city and toured some beautiful sights of Porto. Rosa's knowledge of the city was outstanding. We processed down through some of the best parts and down to the river. \nWe all found the tour very very good.\nThank you Rosa

So slow loading, and then for no reason, the programme being watched cuts out to a blank screen. Have to then go back and reload to resume watching the programme! Very frustrating. The best thing however is when for no reason it goes to adverts but immediately goes back to the programme!

Punctual and the technician did a good job.

We like the open air and a boat trip.
But on our return journey we were delayed 3 hours. The ferry arrived in Calais 1 hour late due to adverse weather. We also had to wait in the channel for 1.5 hours as the berth in Dover was occupied.
Very frustrating.

Good range of paint
Convenient location

Easy booking
Easy to check car in and out
No waiting around to pick up car, it's there in the car park ready and waiting
Excellent service

Made a mistake buying some paint.
My mistake was rectified with no problem by a lovely lady at Worcester Homebase