ROBSON

Thank you for your lovely review! We’re delighted you enjoyed the personal service and that our team could add some helpful insights along the way. We’re always happy to make sure you get the best possible value, and we really appreciate your kind words!

Thank you for your feedback. We are pleased to have helped you in getting the item you wanted.

Many thanks for your feedback, Mr Robson. Please bear us in mind if you need more equipment.

Robson, thank you for your feedback! We're delighted to hear that your delivery arrived on time and our driver was polite.

We appreciate your repeat business and are glad the process was seamless. We'll review our pricing. Thanks for your feedback.

Hi Robson, 

Thank you for your feedback! We’re really pleased to hear that you’re seeing positive results with the product.

We understand that price is an important factor, and we always aim to ensure our products deliver real value through their quality and effectiveness. Your feedback is greatly appreciated and will be shared with the team.

If you ever have any questions or need assistance, please don’t hesitate to get in touch. We’re always happy to help.

Hello,

We regret to hear that your entire order has not arrived. We will look into the status of your Dahlias right away and provide an update.

Kind regards,

Gardening Direct Customer Service

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Hello Robson,

Thanks for leaving your review. It's great to hear you found our website easy to use.

All the best,

Liam
Customer Care Specialist
Compare the Market

Thanks so much for leaving a review and we’re glad you had a great Yodel experience.

Hi Robson,
I'm really sorry to hear that your parcel was left at the front door instead of the greenhouse as you requested, and that you didn’t receive the delivery notification until after it had arrived — I completely understand how frustrating that must have been, especially when you were available to accept it. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact and tracking number so we can assist you further. Thank you, Yodel team. 

Thank you for taking the time to share your feedback, and we sincerely apologize for the negative experience you've had with our customer service. We understand how frustrating it can be to feel unheard and have your concerns unresolved.

I’d like to assure you that a dedicated customer service agent has reviewed your ticket (1233682) and has provided the best available solution for your issue. We genuinely want to assist you and ensure that your concerns are addressed as promptly as possible.

If you haven’t received a response yet, please check your spam or junk inbox, as sometimes our emails may inadvertently end up there. If you still don’t see a response, please feel free to reach out again, and I will personally ensure that your case is prioritized.

Thank you for your patience, and we appreciate your understanding as we work to resolve this matter.