The parcel was left at the front door…
The parcel was left at the front door which is against what I asked for, I asked to have it left in the greenhouse round the back. Notification of delivery wasn’t received until after it arrived, if I’d known you were coming, I could have accepted it into the house
Reply from Yodel by InPost
Hi Robson,
I'm really sorry to hear that your parcel was left at the front door instead of the greenhouse as you requested, and that you didn’t receive the delivery notification until after it had arrived — I completely understand how frustrating that must have been, especially when you were available to accept it. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact and tracking number so we can assist you further. Thank you, Yodel team.