Grant

Package requiring signature stuffed half into my letterbox and signed for by the delivery person.
I contacted customer care to make them aware of this, hoping for an explanation or an apology… I was simply passed from pilar to post and got neither on my first attempts.
Eventually I was told that it was the mistake of the company that sent the package for doing it wrong, despite DHL express messaging me during the shipping process to make sure I was home to sign for the package. There was no accountability or apology, they simply shifted blame elsewhere and covered up their incompetence/ lied about their mistake

Package requiring signature stuffed half into my letterbox and signed for by the delivery person.
I contacted customer care to make them aware of this, hoping for an explanation or an apology… I was simply passed from pilar to post and got neither on my first attempts.
Eventually I was told that it was the mistake of the company that sent the package for doing it wrong, despite DHL express messaging me during the shipping process to make sure I was home to sign for the package. There was no accountability or apology. A complete lack of empathy and blame shifted away from themselves

Won't be shopping here again. Ordered a picnic blanket, received a corner cushion and a garden trellis (separately) instead. No replies from any of their various email addresses on their website. Proceeding through paypal to get an exchange or a refund. Item was a birthday gift, ordered a month in advance, the birthday has now passed and they now have an I.O.U. instead.

Booking was simple enough, but no ticket given. This was an issue because I couldn't check in more than 48h ahead of time and had no access to a printer on holiday. Have googled it but find no way around it. The booking number provided does not match that of the airline company and so will not allow me to get a mobile pass.

Couldn't be simpler, thank you

My order arrived in good time and in reasonable condition- the box had burst open in transit but the goods were un damaged and still cool thanks to being well wrapped within the box.

The meat is good, and the prices are reasonable, no arguments there.

I have received a rediculous amount of emails since placing my order though. Its nice to hear about special offers but come on guys... Give me a chance to eat what I've ordered first!

Both a friend and I have ordered quite a lot of equipment from here. As a rule, everything shows up, although it is usually either late (leg press machine was about a month late despite the fact it had according to one person already been dispatched although a few days later we were told it hadn't even arrived at the warehouse yet).
Orders arriving incomplete and having to be chased up.
Bars arriving rusty and dented and needing a lot of chasing to have the issue resolved. Waiting on lots of returned calls that never came.
Apart from that, these guys seem ok.