Steve B Rayleigh, essex
United Kingdom
Reviews
Review of Toluna
Review of The Time Club
Excellent company with great customer service.
I ordered a strap that was good but not ideal, the communication and support from this company is fantastic. They really go the extra mile, they have forwarded me another strap that they feel will be more suitable.
Every effort is made to ensure customer satisfaction. Excellent quality at great prices.
Reply from The Time Club
Review of Gapinsure.com
Great service very helpful
I was unsure about a couple of the online questions, so I phoned. The representative that answered was cordial, helpful, knowledgeable and efficient. Very happy with the service I got, I also secured a discount.
Review of Motor Source Group
What a great service and saving money…
What a great service and saving money as well, from the preliminary enquiry, right through to the order, nothing has been too much trouble, very helpful, down to earth and informative. Can’t wait for the car.
Reply from Motor Source Group
Review of Brisks
I ordered white pebbles 1000kg not as advertised
I ordered white pebbles 1000kg advertised as being sized from 40mm -90mm, when they arrived it was clear that the stones/cobbles were not as advertised.
Most were barely 40mm. Brisks do not have a contact number. You have to email and wait for a reply. Initial call dealt with by Zarah Nation who then passed it to “Mem” in the meantime I had an incorrect order obstructing my driveway. I pointed this out to Mem who stated that maybe I thought they were too small, I said that the tape measure disagreed. This conversation took place on a Friday, I was told he could do nothing until Monday. Monday came no update. I decided to “make do” with the order, I told them he said he has arranged a courier and paid for it, I said I would not pay any extra fees for cancelled collection. Product not as described on website, no resolve or compensation. Unimpressed
Reply from Brisks
Review of Orbital Fasteners
Review of InPost UK
A great simple quick effective way to…
A great simple quick effective way to post items
Reply from InPost UK
Review of Curve
I have been using curve for sometime…
I have been using curve for sometime now, I am very confident with using it and the security, a notification of every transaction. A fantastic facility that negates me carrying a card with me. As I am quite active, once the security is established it can be used for all the amounts that I need it for.
Review of InPost UK
The system is great
The system is great, but like all reviews you are always looking to improve, so I don’t give 5 stars
Review of ArrowXL by JP Home
I was informed by phone that they would…
I was informed by phone that they would be with me shortly, they were cheerful quick and courteous.
Reply from ArrowXL by JP Home
Review of The Fragrance Shop
I ordered late for Christmas and paid…
I ordered late for Christmas and paid for next day delivery, for some reason they wanted my payment verified. Tried phoning “number 64 in the queue” sent e Mail, eventually somebody got back, they asked if it was for me or a gift, I said a gift, they said that’s ok that “should” be approved, waited to collect locally the next day order not fulfilled, raised dispute with my bank and sent an e Mail cancelling, had to go out and purchase from elsewhere. The reply to the email was we don’t take any money until the order is dispatched, but they did. Horrendous contact system, extremely poor customer service and admin. They aren’t even that cheap. Look elsewhere
Reply from The Fragrance Shop
Review of V12 Retail Finance Limited
Easy application, great communication
Fast efficient, easy application, for 0% finance on a product, easy to do business with
Review of Beaverbrooks
Exceptional customer service by Jade
Exceptional customer service by Jade, great communication, very speedy responses, very pleasant, the companies prices were untouchable, the finance and delivery were exceptionally quick.
I was transported back to a world where customer service meant something, I cannot recommend the company enough
Review of Group 1 Automotive US
Not poor customer service but worse
Car booked in 5 weeks. In advance for basic repair, left with the dealership at 8.15am no contact, returned at 5.15pm it hadn’t been looked at. I called the dealership, once in the day and was told they weren’t available, they would call me back. They have a few background messages when you phone stating how good their customer service is. Clearly delusional. The inflated costs of using a main dealership should guarantee a good service…. Sadly not. The words inept and useless spring to mind.
Review of ROOFING SUPERSTORE
Fast efficient and careful
Fast delivery time, great care taken with delivery, no damage to packaging. Good quality products
Review of Toolstation
Order was quick and straightforward
Order was quick and straightforward, excellent price, hassle free speedy collection. Excellent service with a quality product
Reply from Toolstation
Review of Leicesterdrones.com
Hard to say really
Hard to say really you passed the general reading via pigscanfly and the course work, I haven’t really had much interaction other than that.
Review of GO Outdoors
I was helped by 2 members of staff for…
I was helped by 2 members of staff for 2 separate items, I didn’t get the happy helpful young ladies name, she had affro type hair in bunches. She went the extra mile to help me get the right jacket. The second was Sam, who knew exactly what I needed. His product knowledge was good, he was able to give a good review of the rucksack that he helped me choose. It was a great shopping experience, all at very competitive prices. Thankyou
Reply from GO Outdoors
Review of Workshopping
Great company to do business with
Great company to do business with, first time I have used them, excellent communication, very competitive on pricing fast courier delivery.
Only 4 stars as all these companies strive for excellence, they are very close.
Review of Workshopping
Great service, competitive service, fast delivery
Very competitive price on the Sealy Trolley, fast delivery, a little bonus gift with the item. Delivered by courier.
I did find it difficult to pass on information to other potential buyers about this seller. But that shouldn’t detract from my excellent experience with them