Steve B Rayleigh, essex

United Kingdom

Reviews

Review of Toluna

Review of The Time Club


Rated 5 out of 5 stars

Excellent company with great customer service.

I ordered a strap that was good but not ideal, the communication and support from this company is fantastic. They really go the extra mile, they have forwarded me another strap that they feel will be more suitable.
Every effort is made to ensure customer satisfaction. Excellent quality at great prices.

26 June 2026

Reply from The Time Club

Thank you for your support. We will always ensure every customer has the best possible experience with ourselves. We know that straps can also be personal, so we always endeavour to give the best for all.

Review of Gapinsure.com


Rated 5 out of 5 stars

Great service very helpful

I was unsure about a couple of the online questions, so I phoned. The representative that answered was cordial, helpful, knowledgeable and efficient. Very happy with the service I got, I also secured a discount.

1 April 2026

Review of Motor Source Group


Rated 5 out of 5 stars

What a great service and saving money…

What a great service and saving money as well, from the preliminary enquiry, right through to the order, nothing has been too much trouble, very helpful, down to earth and informative. Can’t wait for the car.

16 February 2026

Reply from Motor Source Group

Thank you so much Steve!

We're so pleased to be able to help with your new car and save you money too! Our delivery team will continue to keep you updated as your order progresses and we look forward to the handover of your new car too.

Thank you for choosing Motor Source Group!

Review of Brisks


Rated 2 out of 5 stars

I ordered white pebbles 1000kg not as advertised

I ordered white pebbles 1000kg advertised as being sized from 40mm -90mm, when they arrived it was clear that the stones/cobbles were not as advertised.
Most were barely 40mm. Brisks do not have a contact number. You have to email and wait for a reply. Initial call dealt with by Zarah Nation who then passed it to “Mem” in the meantime I had an incorrect order obstructing my driveway. I pointed this out to Mem who stated that maybe I thought they were too small, I said that the tape measure disagreed. This conversation took place on a Friday, I was told he could do nothing until Monday. Monday came no update. I decided to “make do” with the order, I told them he said he has arranged a courier and paid for it, I said I would not pay any extra fees for cancelled collection. Product not as described on website, no resolve or compensation. Unimpressed

14 September 2025
Unprompted review

Reply from Brisks

We’re sorry your experience didn’t meet expectations. Both communication and quality are top priorities for us, and we’re using your feedback to improve in these areas. We appreciate the opportunity to learn and do better.

Review of Orbital Fasteners

Review of InPost UK

Review of Curve


Rated 5 out of 5 stars

I have been using curve for sometime…

I have been using curve for sometime now, I am very confident with using it and the security, a notification of every transaction. A fantastic facility that negates me carrying a card with me. As I am quite active, once the security is established it can be used for all the amounts that I need it for.

30 October 2024
Unprompted review

Review of InPost UK

Review of ArrowXL by JP Home


Rated 4 out of 5 stars

I was informed by phone that they would…

I was informed by phone that they would be with me shortly, they were cheerful quick and courteous.

4 January 2024

Reply from ArrowXL by JP Home

Thank you for taking the time to leave a positive review for ArrowXL. We will ensure that your feedback is passed on to the relevant department.
              
Many thanks

Lewis

Review of The Fragrance Shop


Rated 1 out of 5 stars

I ordered late for Christmas and paid…

I ordered late for Christmas and paid for next day delivery, for some reason they wanted my payment verified. Tried phoning “number 64 in the queue” sent e Mail, eventually somebody got back, they asked if it was for me or a gift, I said a gift, they said that’s ok that “should” be approved, waited to collect locally the next day order not fulfilled, raised dispute with my bank and sent an e Mail cancelling, had to go out and purchase from elsewhere. The reply to the email was we don’t take any money until the order is dispatched, but they did. Horrendous contact system, extremely poor customer service and admin. They aren’t even that cheap. Look elsewhere

22 December 2023
Unprompted review

Reply from The Fragrance Shop

thank you for your recent review.
I am truly sorry to hear about the issues you have experienced with your order.
This is certainly not the level of service we would expect you to receive.
Unfortunately I cannot locate an order under the details you have provided. 
However please can you email us directly at customerservice@thefragranceshop.co.uk providing your correct order number and I will be happy to look into the matter further for you.
I am again very sorry for the issues you experienced.
Kind Regards,
@ TFS

Review of V12 Retail Finance Limited

Review of Beaverbrooks


Rated 5 out of 5 stars

Exceptional customer service by Jade

Exceptional customer service by Jade, great communication, very speedy responses, very pleasant, the companies prices were untouchable, the finance and delivery were exceptionally quick.
I was transported back to a world where customer service meant something, I cannot recommend the company enough

17 November 2023
Unprompted review

Review of Group 1 Automotive US


Rated 1 out of 5 stars

Not poor customer service but worse

Car booked in 5 weeks. In advance for basic repair, left with the dealership at 8.15am no contact, returned at 5.15pm it hadn’t been looked at. I called the dealership, once in the day and was told they weren’t available, they would call me back. They have a few background messages when you phone stating how good their customer service is. Clearly delusional. The inflated costs of using a main dealership should guarantee a good service…. Sadly not. The words inept and useless spring to mind.

7 November 2023
Unprompted review

Review of ROOFING SUPERSTORE

Review of Toolstation


Rated 5 out of 5 stars

Order was quick and straightforward

Order was quick and straightforward, excellent price, hassle free speedy collection. Excellent service with a quality product

8 September 2023

Reply from Toolstation

Hi there. Thank you for giving us a 5-star review. Your comments are very much appreciated. Kind regards, John

Review of Leicesterdrones.com

Review of GO Outdoors


Rated 4 out of 5 stars

I was helped by 2 members of staff for…

I was helped by 2 members of staff for 2 separate items, I didn’t get the happy helpful young ladies name, she had affro type hair in bunches. She went the extra mile to help me get the right jacket. The second was Sam, who knew exactly what I needed. His product knowledge was good, he was able to give a good review of the rucksack that he helped me choose. It was a great shopping experience, all at very competitive prices. Thankyou

5 November 2022
Unprompted review

Reply from GO Outdoors

Hi Steve,

I appreciate you taking the time to leave us this great review.

I'm pleased to hear that you were able to get the help and support needed from our Store Staffs and also you are happy with the competitive prices.

We hope you had a great experience with us and we look forward to seeing you again soon.

Kind Regards,

Nijo

Go Outdoors Online Review Team.

Review of Workshopping

Review of Workshopping