Tabon Mok

België

Reviews

Review over Bitnovo

Review over Paysera


Beoordeeld met 5 van de 5 sterren

Best Bank app

Hello,

I'm Ehab,

I have now a couple of months ago opened my personal bank account at Paysera, and I really recommend people to make an personal bank account at Paysera. It's an amazing app and they have a very good client service. You can always call them during bussiness hours and they will help you. Plus the fees and limits are also great.

Keep up the great work, Thanks!

Greets

6 april 2024
Review zonder uitnodiging

Antwoord van Paysera

Dear Client,

Thanks for the great review. We always love to hear back from our customers, and are glad that you were happy with the service.

Greetings,
Paysera Team

Review over Bitnovo


Beoordeeld met 1 van de 5 sterren

I WANT MY MONEY!!!!!!!!!!!!

I had an utterly terrible experience with Bitnovo – a downright scam company. Despite using my own cards for payments, they shamelessly held onto my money, refusing to release it without any valid explanation. It's crystal clear they're running a scam operation, luring you in with one successful transaction only to deceive you later on. Save yourself the headache and stay far away from Bitnovo.

1 april 2024
Review zonder uitnodiging

Review over Bitnovo


Beoordeeld met 1 van de 5 sterren

I'M STILL WAITING ON MY MONEY!!!!

I'M STILL WAITING ON MY MONEY!!!!
I have deposited with my OWN card money into my account to buy ETH, and now they have frozed it for literally no reason... It is 645€ I NEED MY MONEY NOW!!!!!!!

I had an utterly terrible experience with Bitnovo a downright scam company. Despite using my own cards for payments, they shamelessly held onto my money, refusing to release it without any valid explanation. It's crystal clear they're running a scam operation, luring you in with one successful transaction only to deceive you later on. Save yourself the headache and stay far away from Bitnovo.

Request: 164316
Email account bitnovo: taboendyimek"add"gmail"dot"com

2 april 2024
Review zonder uitnodiging

Review over Baxity


Beoordeeld met 1 van de 5 sterren

I have just bought a bitsa voucher of…

I have just bought a bitsa voucher of 100€ but when i want to redeem it it says voucher expired. How the hell is that possible give me my money back!!

9 februari 2024
Review zonder uitnodiging

Antwoord van Baxity

Dear Tabon Mok,

We're truly sorry for the inconvenience caused by the Bitsa voucher and understand your frustration. It's unfortunate that due to an issue with our supplier, we were unable to fulfil the voucher as promised. We appreciate your patience as we tried to resolve this matter. Please rest assured that a full refund has been processed, and you should have already received it. We sincerely apologize for any inconvenience and hope to have the opportunity to serve you better in the future.

Best regards, Baxity

Review over Monerium


Beoordeeld met 1 van de 5 sterren

They just don't answer me on support…

They just don't answer me on support chat for over 2 months now. I want my account to get verified I uploaded everything the right way normally i should supposed to have an account now. I'm still waiting. It's me Badreddine Najja

If monerium is reading this... My email on your platform is Badreddine.najjaoutlook.com

1 september 2023
Review zonder uitnodiging

Review over FinTrust


Beoordeeld met 1 van de 5 sterren

They don't answer on important…

They don't answer on important things.... I have contacted multiple times but they just don't answer.

I have withdrawed ethereum from my account and normally ethereum should be fast to be completed but my transaction isn't even processed on the blockchain. It's already 2 hours ago.

I just want them to answer my questions.

26 oktober 2023
Review zonder uitnodiging

Review over SMSBeltegoed


Beoordeeld met 5 van de 5 sterren

Wat een topbedrijf!!!!

Top service eerlijke fee's niet te veel en snelle service.

8 oktober 2023

Antwoord van SMSBeltegoed

Hi Tabon, hartelijk bedankt voor de geweldig positieve reactie! Wij hopen je snel terug te zien

Review over Monese


Beoordeeld met 1 van de 5 sterren

Ik ben al maaaaaaanden achter mijn geld…

Ik ben al maaaaaaanden achter mijn geld aan het gaan wat nog op mijn monese account staat, want ja mijn account is ook zonder enig reden geblokkeerd maar er staat wel nog bijna 300€ op die ik eigenlijk heeeel goed kan gebruiken nu. Dit is echt gewoon niet meer normaal dat je amper fatsoenlijk contact kan opnemen met de bank zelf. 🤬🤬🤬🤬😡😡😡😡

6 mei 2023
Review zonder uitnodiging

Antwoord van Monese

Hi there - sorry to hear we weren't able to keep the account open for you. You should have received a note from the team on the email address registered to your account. We’ve flagged your case to the team and asked them to get back to you asap.

Review over Monese


Beoordeeld met 1 van de 5 sterren

I need an official document and answer!!!

I have been using Monese as my primary bank account for a few months now. Overall, I find the user interface to be easy to navigate and the app is generally user-friendly. However, I recently encountered an issue with my account being blocked without any explanation or notification. I have been trying to contact their customer service team for the past two months to resolve this issue, but I have not received a response yet. This has been frustrating for me as I needed an official document to provide to a retailer for a return. I need an official pdf document where there is at the end a signment from the bank that my account is closed so that I can send it to them. That's everything that I need. A document that can be generated in maybe 5min where I'm just waiting for it about 2/3 months. So can you pleaseeeeeeee just answer me correctly this time not just a bot that gives me everytime the same answer.

The lack of customer support has been a concern for me, but I remain hopeful that they will resolve my issue soon.

4 februari 2023
Review zonder uitnodiging

Antwoord van Monese

Hi there - we’re sorry to hear you’re having issues getting through to our support. The team always strives to reply as quickly as possible, but this might depend on the volume of incoming requests. We’ve flagged your case to the team and asked them to get back to you asap.