Poshmark Reviews 

I purchased a Hat on Poshmark. I received nothing!
The Seller never answered any of my emails and poshmark closed the case! I never got a refund.

Received damaged merchandise and contacted Poshmark 11 times between Aug.25 and Sept.4! Furnished all the "required photos" of the damaged piece, complete with wrapping and label. Poshmark has prolonged an effort for reinbursement and to date there is no resolution to the problem! Broken is Broken what more do they need?

On 08/21/26 I found a listing for a HP tshirt size Large. It said it was in great condition. I received it and tried it on. It was too tight. It had been shrunk to a medium size. She had of dried it in the dryer and shrunk it. Her tshirt from armpit to armpit was 16" across. My size Large are 20". I never use the dryer for my clothes. I tried to send several photos to Poshmark but their system has IT issues and wouldn't allow it so I sent an email.
No response from them and them I got an email today that it was declined! The seller, Brianne Schwartz had sent a message to me in the app apologizing and said she was embarrassed and asking Poshmark to refund me. Poshmark can see those messages and they still declined me.

They are thieves. They can just decide that something is not authentic, and keep it. They provide no proof and no explanation. I have tried to have a third party validate, and they just ignored me. My necklace was purchased personally from Tiffany’s which I even showed the receipt. Nope they claim fake and kept it.

The system is totally geared to benefit the sellers. I have purchased items that were listed as "new with tags" that were clearly not first quality. However the sellers often have hundreds or even thousands of prior sales under their belts. Clearly postmark makes a fortune on these sellers, so there is no incentive for them to chastise them. There is no way to even leave a bad review of a seller for others to see. You only have 48 hours to complain to pm, so unless you are waiting by the mailbox you may not even discover the problem in that time period. Also, many items I have received have been drenched in scent, making them virtually unusable. But again, no way to even write a review of the seller for others to see. I find Ebay is much more helpful as far as keeping sellers honest, because reviews and ratings are visible, and they will make the sellers fix any problems.

Have been using Poshmark for almost 2 years now. I have never left negative feedback, and have spent a lot of money. When I recently purchased a designer sweater, it arrived unmistakeably in the wrong size. After opening a "return case", they emailed me to send pictures of the measurements....I did. The measurements clearly pointed out, that it was a woman's size, and not a men's. I thought, ok, that proves it! Right? No, they paid the seller, and closed the case. Oh, and I am now unable to leave a review. No wonder there are never any negative ones!? I think I'm 98% done with Poshmark. There are much better ones to purchase from, that are actually legit on their return decisions. Poor customer service! Shame on you Poshmark!!!!

Poshmark is engaged in deceptive business practices and is actively holding my funds hostage for an unfulfilled transaction. I purchased a ring for $39.04, and the seller immediately notified me that they lost the item and could not fulfill the order. Despite the item never being shipped and the order officially status-changing to "Order Cancelled" on my user dashboard, Poshmark refuses to release my money back to my debit card.Their customer support team is an absolute disaster of automated bots and contradictory statements. First, they promised a 32-hour monitoring window after which funds would be released. Once that deadline passed, multiple support agents explicitly lied about the processing timelines, continuously moving the "estimated resolution date" further back every time I demanded my money. They are using internal system errors as an excuse to hold consumer capital for voided transactions.I have a completely documented paper trail of their shifting timelines and contradictory emails. Poshmark has zero legal ground to withhold funds for a canceled order that never left a warehouse. This platform is completely garbage, lacks basic consumer protections, and operates with zero integrity. I am forced to file a formal dispute with my banking institution to pull my money back. Avoid this platform at all costs.

I ordered a Lily Pulitzer dress from a seller on Poshmark. The dress arrived promptly but the minute I removed it from the package there was a very noticeable strong smell. The dress looked like it had been washed too many times incorrectly, was wrinkled and in very poor condition. The material was very thin, the labels were barely visible and it looked like it came from a goodwill store. I was able to return it but I will never order from Poshmark again. Buyer Beware!

I ordered a camo men’s size 11 sketchers foamies and it was very cheaply make and had no foamie cushion at all Ill never buy anything else from them
Tom Dillard

I ordered what I thought was a dinner plate off a site; there was no sz listed as such so went ahead and ordered.Shortly after I ordered,I saw another plate by same vendor on a different listing sized at 6 inches so I quickly went back to cancel my order. Well got response back from poshmark that since the listing hadn’t been “wrong” they wouldn’t cancel. The fact is I ordered UNKNOWINGLY that it wasn’t dinner plate sz. Ordered from them in the past but I’m done now if that’s how business is done.

HORRIBLE EXPERIENCE WITH POSHMARK — LESS THAN 24 HOURS

I signed up for Poshmark and didn’t even make it 24 hours before deciding to cancel my account because of the experience I had with their customer service.

The ironic part is that within 10 minutes of posting my items, they SOLD. So clearly, selling wasn’t the problem. I was actually excited about using the platform until I needed help.

Poshmark’s system would not accept my Chase debit card. Initially, I was told the issue was with Chase. So I did what any reasonable customer would do — I called Chase myself. Chase confirmed there was nothing wrong with my card or my account.

When I went back to Poshmark, suddenly I was told their system simply doesn’t support Chase.

Okay… so which is it?

First, it’s Chase. Then it’s Poshmark’s system.

When I questioned the conflicting information, this is how their customer service representative responded:

“I’ve already told you 5 times that our system does not support Chase bank, what don’t you understand?”

And then, after I expressed my frustration, the representative actually responded:

“CAN WE BLOCK YOU AND YOUR CARD?”

Let that sink in.

A CUSTOMER is asking questions about why their legitimate bank card isn’t being accepted, and instead of professionally explaining the issue or trying to resolve it, the response is essentially “Can we block you?”

That’s not customer service.

I was also told that I needed $300 available on my debit card in order to accept a sale. Why would a seller need $300 sitting on their debit card just to accept an order for an item that someone purchased?

And here’s another thing I found extremely concerning: the system would accept a prepaid card, yet my legitimate Chase debit card was not supported.

That makes absolutely no sense to me.

The problem wasn’t that I couldn’t sell. My items sold almost immediately. The problem was the confusing payment process, inconsistent explanations, and the extremely disrespectful way I was treated when I asked for help.

And before anyone tries to make this about my response in the screenshot — yes, I was frustrated and I responded out of frustration. I’m not going to pretend otherwise. But customers should not have to deal with a representative talking to them like this in the first place.

I have dealt with plenty of companies when I’ve had questions or problems, and there is a professional way to handle frustrated customers. “What don’t you understand?” and “Can we block you and your card?” are not it.

I had been on the platform for less than 24 hours, had already sold items, and was willing to continue using the platform — until the customer service experience made me decide it wasn’t worth it.

A company can have a great selling platform, but if this is how you treat new customers when they need assistance, I’ll gladly take my business somewhere else.

My items sold in 10 minutes. Your customer service lost me in less than 24 hours.

That says everything.

Poshmark temporarily suspended my account for canceling an item that I forgot to remove. This seems a little extreme since I’ve sold over 100 plus items, ship in one day and have 5 stars from all sales
The most Annoying thing is THEY CANT be reached. Worst support of all selling platforms I sell on.

I will never buy from Poshmark again i bought a pair of shoes and didn't fit shoe had label size 7 and the they fit huge like size 9 they were label wrong and they didn't accept my return . customer service is awful took four days to respond my request and they only give you 72 hours, they said my order didn't qualified for return and now i am STUCK with a pair of shoe that doesn't fit POSHMARK SUCKS NEVER AGAIN . THEY DONT EVEN DESERVE ONE STAR !!!

The Poshmark platform actively tolerates and rewards dishonest sellers who dump severely defective items on unsuspecting buyers. I am new to buying clothing items on Poshmark and purchased THREE of six sweaters with severe damage and permanent shrinkage caused by improper washing and heat exposure. Despite the clear damage, supported by pictures and measurements to prove so, Poshmark sided with the seller.

It is obvious that as long as Poshmark collects their percentage of the sale, they do not care about the quality of the goods or the honesty of the transaction.

This platform has become a breeding ground for deceptive selling practices and completely lacks consumer protection. Save your money and shop elsewhere.

While trying to download a thing I to sell the line would go back to the beginning, so if you weren't paying attention you'd notice the stuff you want at the end is now in the beginning. And after 2 upload it it would tell me I exceeded my maximum amount of space but wouldn't tell me how to fix it. So sorry poshmark I'm never using your app to sell anything, so you just lost money.

Purchased a ring advertised as 18k solid yellow gold on Poshmark, was happy at first, about 10 days later I swung a magnet over 5 gold rings, it picked up the Poshmark 18k ring, I had it evaluated at a jewelry store, they wrote a 4 page report, not precious metal and reacts to magnet. I have been trying to get a refund for weeks, all I get is I missed the 72 hour window, no refund. Customer service lies and ignores. Still want refund, won't give up, maybe online small claims court.

Absolutely terrible customer service

I bought and paid for 4 new pairs of leggings on Poshmark from seller hozlig12. Two days later, Poshmark sent an email saying the seller "changed her mind" and cancelled the sale. I looked n Poshmark again and the legging were still offered, but for a higher price! Of course I complained to Poshmark who did "NOTHING" but offer me a $5.00 credit towards my next purchase. Why does Poshmark allow these kinds of scam sellers?

On top of that. . . Poshmark has obviously SOLD my email address and now I'm being massively spammed!
Of course, Poshmark denies doing so!

Never Use Poshmark!!!

I posted items for sale. I was notified by poshmark that I needed to update my banking information in order for my sales $$ to be sent to me. I entered my banking card. I continued to get notices from poshmark. There is no way for me to speak with anyone for assistance. I never received a response from the "live chat". Then I get a phone call from my bank, that my card was used in Miami.The worst part is, if there were a way for me to obtain some assistance from poshmark maybe this fraud would not occur. I put a hold on all my items for sale and will never use poshmark!

August 7, 2026: I reported that I had posted one six-count lot, but the product appeared multiple times and was purchased three times. I had inventory for only one legitimate sale, so I cancelled the duplicate sales rather than sell merchandise I did not have. I also reported that an additional duplicate listing remained in my closet and could not be deleted. I requested an explanation for the duplicate listings and removal of the three-day account restriction.

August 8, 2026: Poshmark stated that my account restriction was due to repeated unshipped orders or cancellations. The response did not explain why duplicate listings appeared, why the listing could not be deleted, or whether the restriction would be reconsidered in light of the duplicate activity.

August 11, 2026: Poshmark reinstated my account but continued to characterize the matter as cancelled or unshipped sales. Poshmark did not provide a substantive explanation for the duplicate/triplicate listing issue or confirm that it would not harm my seller standing.

August 13, 2026: Poshmark requested order numbers and a listing URL or listing ID for the affected item.

August 16, 2026: Poshmark stated that one order showed delivered tracking, while a second order had no tracking because it was placed through a duplicate listing. Poshmark asked whether it should cancel the duplicate-listing order.

August 16, 2026: I authorized cancellation of the duplicate order. I explained that cancellation did not resolve the case because two triplicate listings remained in my closet and could not be deleted. I requested removal of both inaccessible listings, review of the earlier six-count incident and restriction, investigation of the duplicate/triplicate behavior, and confirmation that my seller standing would not be negatively affected.

August 17, 2026: Poshmark confirmed cancellation of the duplicate order. Poshmark then gave ordinary instructions for deleting a listing, despite my earlier explanation that the affected listings could not be deleted from my side.

August 17, 2026: I stated that I had already explored the available user-side options. I repeated that Poshmark needed to remove the inaccessible listings, address the earlier restriction, investigate the platform issue, and confirm that the incident would not damage my seller standing.

August 20–21, 2026: Poshmark again asked for links to the affected listings. I located and supplied five listing references: three sold listings for the same six-count item, one remaining six-count listing marked not for sale and not removable, and one additional later duplicate listing that also could not be deleted.

August 25–26, 2026: Poshmark again requested a direct link or exact title. I again supplied all five listing references in written-out form and explained that Gmail changed normally punctuated URLs during transmission. I asked Poshmark to use its internal records to identify the original, duplicate, and triplicate listings; remove inaccessible listings; address the earlier restriction; confirm that my seller standing would not be harmed; and escalate the underlying technical issue.