Fabletics Nederlands Reviews 

Antwoord van Fabletics Nederlands

6 jul 2026

Hi Miriam,

Thank you for taking the time to write your review.

We are very sorry that you are disappointed about the charge. We would like to inform you that there are no hidden costs at Fabletics. Our members can also enjoy the benefits of VIP membership completely free of charge by simply skipping the membership online between the 1st and 5th of the month. In this case, absolutely nothing will be charged. If you don't skip, we will not charge you, but instead convert the fee into a membership credit. This credit remains in your account, and you can redeem it at any time for a complete outfit worth up to €80.

You can find all the important information here: https://help.fabletics.com/hc/en-be?tsps=54.95

Should you have any questions or need assistance, please do not hesitate to contact our customer service.

Best regards,
Peter - Fabletics Team

Antwoord van Fabletics Nederlands

26 jun 2026

Hi,

Thank you for reaching out, and I am very sorry for all the hassle and confusion this has caused you.
Please don't worry, I am more than happy to explain exactly how this works and help you get this sorted out. On our Fabletics website, we offer two ways to shop: as a guest or through our VIP membership. When the VIP membership option is chosen, the details and conditions are stated before the order is confirmed to keep things as transparent as possible.

As a VIP member, you get access to exclusive sales and discounts, but you also have the option to maintain the membership for free by using the "Skip the Month" button between the 1st and 5th of every month. When a member does not skip, the monthly fee is simply converted into a Member Credit that you can spend on the website at any time.

Once again, we apologize for the inconvenience. If you have any questions, you can contact us via chat, email, or phone.

Best,
Steve
Fabletics Team

Antwoord van Fabletics Nederlands

1 mei 2026

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Antwoord van Fabletics Nederlands

27 apr 2026

Hello,

Thank you very much for your comment.

We are truly sorry if you have had any problems contacting us.

We would like to inform you that our service is currently unavailable by phone. Please don't worry, you can contact us via web messaging Monday to Friday, 10.00h - 18.00h, or by email.

Since you didn't leave any references, we invite you to send us a private message, so we can further assist you.

Kind regards,
Tiffanie, Fabletics

Antwoord van Fabletics Nederlands

9 apr 2026

Hallo Kaliyan, 

Hartelijk dank voor je vriendelijke recensie en je geweldige feedback. We zijn erg blij om te horen dat je tevreden bent over onze producten en dat je zo’n positieve ervaring hebt gehad tijdens het winkelen bij ons. Het is echt het mooiste aspect van ons werk om onze klanten tevreden te zien, en we kijken ernaar uit je in de toekomst weer te mogen verwelkomen.

Met vriendelijke groeten,
Dora
Het Fabletics-team

Antwoord van Fabletics Nederlands

8 apr 2026

Hello, Maud:

Thank you for the review. We are so sorry for the frustration and any confusion regarding the membership! We completely understand how unsettling it feels to see a subscription you didn’t intend to join.

We want to clarify that a VIP membership can only be activated if it is explicitly accepted during the checkout process; we never want our members to be subscribed against their will. This is why the membership can be activated only by the member. We also want to inform you that the membership is not permanent. The member has full control over the account and can cancel at any moment without any hassle.

Our customer service team is available every day to help you and sort out any issue. Therefore, we invite you to contact us, we will gladly check everything for you asap. You can check here how to contact us - https://help.fabletics.com/hc/en-be. We are waiting for you!

Best regards,
Alex, Fabletics Team

Antwoord van Fabletics Nederlands

8 apr 2026

Hi Julia,

Thank you for your 5-star review!
We strive to make your shopping experience as smooth and enjoyable as possible. 

Whether you’re looking for your next workout outfit or something stylish for everyday wear, we are here to provide you with quality pieces that support you without holding you back. ☺️

Thank you for being part of Fabletics!

Warm regards,
Lena
Fabletics Team

Antwoord van Fabletics Nederlands

18 mrt 2026

Hoi Helma! 
Ontzettend bedankt voor je leuke feedback! 😍

We zijn blij dat onze aanbiedingen en de kwaliteit je zo goed bevallen. Dat is precies ons doel, hoogwaardige styles voor onverslaanbare prijzen. Kom vooral regelmatig een kijkje nemen, want we lanceren de nieuwste trends altijd als eerste! ✨

Deel je ervaring en je nieuwe favoriete looks ook gerust met je community en vergeet ons niet te taggen. We kijken ernaar uit je snel weer in onze shop te zien!

Met vriendelijke groet,
Lilly - Fabletics Team

Antwoord van Fabletics Nederlands

23 jan 2026

Hello Pmk,

Thank you for sharing your experience with us. We really appreciate it.

We are very sorry that you were not satisfied with your leggings and that they did not meet your expectations. We understand how frustrating it is when you order something and it doesn't live up to your expectations. We sincerely apologise for the inconvenience, as we never want our valued customers to experience such situations. If you find yourself in this situation, you can return or exchange the product within 45 days. Returns are completely free with us. You can find all the important information about our returns and exchanges policy at this link:

https://help.fabletics.com/hc/en-be/articles/360039960791-What-is-your-return-exchange-policy

When you request a return label from our support team, the representative will usually ask you why you are returning the item. This is because they need to know whether it's a simple return of a product that didn't fit or meet expectations, or of a defective product, as this information must be indicated on the return slip. However, it is not standard practice for our customers to pay for returns. Therefore, we recommend that you DM us briefly via social media, such as Facebook or Instagram, so that we can investigate the matter.

We are very sorry that we were unable to meet your expectations this time, but we hope to do so in future.

Best regards,
Peter - Fabletics Team

Antwoord van Fabletics Nederlands

29 dec 2025

Estimada Chris:
Gracias por su reseña.
Nos alegra saber que el surtido que tenemos le ha parecido interesante. Espero que encuentre más artículos y descuentos favorecedores. Le agradecemos ser nuestra clienta y le deseamos muy felices las fiestas navideñas.
Un cordial saludo,
Daniela, Fabletics ES

Antwoord van Fabletics Nederlands

22 dec 2025

Hallo Emma, ​​bedankt voor je review.

Het spijt ons dat je niet tevreden bent over onze service en het VIP-lidmaatschap. We nemen je feedback zeer serieus, maar we willen graag een paar punten vanuit ons perspectief toelichten.

Een VIP-lidmaatschap kan alleen worden geactiveerd met jouw toestemming; het is technisch onmogelijk zonder jouw actieve akkoord. Om ervoor te zorgen dat er geen details over het hoofd worden gezien, moeten de VIP-voorwaarden actief worden bevestigd tijdens het afrekenen. Alle informatie over het VIP-programma is een integraal onderdeel van de productpagina en het besteloverzicht, zodat onze klanten een volledig beeld hebben van de voordelen en de mogelijkheid tot een maandelijkse pauze voordat ze hun bestelling plaatsen.

Onze FAQ op https://help.fabletics.com/hc/en-be vat alles samen wat je moet weten over Fabletics en is altijd beschikbaar.

Het spijt ons zeer dat onze klantenservice niet aan je verwachtingen heeft voldaan. Ons doel is om voor elk probleem een ​​eerlijke oplossing te vinden. We nodigen je van harte uit om opnieuw rechtstreeks contact met ons op te nemen, zodat we jouw geval individueel kunnen bekijken en eventuele misverstanden kunnen ophelderen. Neem gerust contact met ons op via onze sociale mediakanalen zoals Facebook en Instagram.

Met vriendelijke groet,
Lilly - Team Fabletics

Antwoord van Fabletics Nederlands

12 dec 2025

Dear Juliet,


We are very sorry for all the inconveniences that you encountered regarding your VIP experinece and we are sure that we can help you to find the suitable solution in a short period of time.

Your satisfaction as our client is our main goal. We would also like to mention that the VIP program is designed in the way that allows to our customers to benefit from all the VIP advantages free of charge because they have the possibility to skip the month between the 1st and 5th to avoid the member credit addition on their user profiles.

We are going to contact you as soon as possible in order to get more details refrerring to your Fabletics account because we do not have any reference to it in your comment.

If you have any additional request or question for us we are available on the following link:

https://help.fabletics.com/hc/en-be



Best regards,
Paul
Your Fabletics Team

Antwoord van Fabletics Nederlands

Geüpdatet op 8 dec 2025

Hello Quincy,

We are extremely sorry to hear that your VIP experience wasn't satisfying.

We work very hard on daily basis to improve our VIP program, so that you can benefit the most out of it. 
Our VIP membership includes exclusive discounts, monthly credits, and early access to new drops. You can pause anytime—no fees, and the cancellation is possible at any moment.

We would like to take a closer look at your account, so that we can give you more information and offer possible solutions. 
Unfortunately, since there are no references, we kindly ask you to contact us, via private message - we will be happy to further assist you.

Kind regards,
Tiffanie, Fabletics

Antwoord van Fabletics Nederlands

6 nov 2025

Geachte klant,
Het doet ons veel plezier te horen dat het gebruik van onze website u goed is bevallen.
Wij hopen dat u veel plezier zult beleven aan uw aankopen.
Mocht u nog vragen hebben of assistente wensen, aarzelt u dan alstublieft niet om contact met ons op te nemen.
Met vriendelijke groet,
Daniela,
Team Fabletics

Antwoord van Fabletics Nederlands

17 sep 2025

Hello Maike,

We are truly sorry to hear that your experience wasn't satisfying, as we strive to provide you with exceptional benefits by using our VIP program.

Being a VIP means enjoying more than just great products—it’s about seamless experiences, too! With free shipping on all orders, you can shop your favorites worry-free. From early access to new arrivals to special promotions just for VIPs, there’s so much to explore.
The only thing you need to do, on a monthly basis as a VIP member, is to skip the month at your Fabletics account, between the 1st and the 5th of the month. Skipping is quite simple and by doing that, the program is absolutely free.

We would like to give you more information and to find the best possible solution, unfortunately without any references we can’t find your account.
We kindly ask you to contact us via private message, so we can get a closer look and offer the best possible solution.

Kind regards,
Tiffanie, Fabletics

Antwoord van Fabletics Nederlands

15 sep 2025

Hello,


Thank you for providing us with this information. We sincerely apologize for the inconvenience caused. Rest assured that we will find an appropriate solution.

Your order reference will help us locate your user account so that we can gather all the information relating to the issue you have mentioned. Once we have all the necessary information, we will contact you as soon as possible.

If you have any further questions in the meantime, please do not hesitate to contact us via the link below:

https://help.fabletics.com/hc/en-be


Kind regards,
Paul
Your Fabletics Team

Antwoord van Fabletics Nederlands

15 sep 2025

Hello,


Thank you for reporting this issue. We are sorry to hear that you have encountered this type of difficulty and we are confident that we can help you find a suitable solution.

Your order number will allow us to locate your user account. As soon as we have more details regarding your complaint, we will contact you as soon as possible.

Thank you in advance for your patience.


Kind regards,
Paul
Your Fabletics Team

Antwoord van Fabletics Nederlands

12 sep 2025

Dear Amy,
Thank you so much for your review.
We are thrilled to know that you are satisfied with our website. I hope you are enjoying your products.
Best regards,
Daniela, Fabletics Team

Antwoord van Fabletics Nederlands

1 sep 2025

Dear Sharon,

Thank you for your review.

We sincerely apologize for the inconvenience caused by the loss of your VIP credit and the negative experience with our customer service. We understand how frustrating it must be when your concerns were not adequately addressed and deeply regret that your experience with our customer service fell short of your expectations. We strive to provide a fair and transparent experience to all our customers. We are very sorry if we were unable to do so this time.

We have forwarded your request so we can investigate the matter and assist you. Please provide us with the necessary reference information so our support team can contact you. Once we have all the necessary information, someone will contact you within the next 24 hours.

We apologize for the inconvenience and thank you for your understanding.

Best regards,
Peter - Fabletics Team

Antwoord van Fabletics Nederlands

12 aug 2025

Dear Esther,
Thank you for your kind message. We are so happy to hear that you've been a loyal Fabletics.nl member for years and that you are satisfied with the quality of our clothes and the prompt delivery of your orders.
We really appreciate you taking the time to share your positive feedback.
Best regards,
Daniela, Fabletics Team