My colleagues from Laugalækjarskóli and I went on an unforgettable educational and leisure trip to Japan. There was a lot to consider when planning the trip; we wanted to learn about the Japanese educ... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We had a wonderful trip to Tokyo and Kyoto, jam packed with tours so we could make the best use of our time while there. Every tour guide was wonderfully helpful and charming.
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We are so glad to have found TripToJapan! We used their "30 minutes free travel advice" (a 30-minute video conference with a very friendly and knowledgeable expert!) and they went to work for us, find... もっと見る
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Enjoyed Kyoto and immersive Japanese experience in Nanten. Cities are huge compared to NZ so takes a bit of getting used to, especially the crowds. The Japanese should be immensely proud of their tidy... もっと見る
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企業情報
当該企業による記述
Welcome to the Trip To Japan Team's message on Trustpilot! Here at Trip To Japan, our primary mission is to streamline your journey towards an unforgettable Japanese adventure. Our dedicated team is at the forefront of developing an innovative itinerary builder that enables travelers to tailor their exploration through Japan's rich tapestry of must-visit cities. We leverage a comprehensive network of platforms, operators, and vendors to merge the very best of Japan’s travel offerings into a single, fluid itinerary. Our itinerary templates aren’t just plans; they’re masterpieces created by leading tourism experts in Japan, boasting profound local insights. Our inspiration stems from Japan's unparalleled commitment to quality and the pursuit of perfection. It is this spirit of meticulous craftsmanship and seamless experiences that we strive to embody in all our services. With Trip To Japan, we invite you to immerse yourself in the essence of Japan, making every moment of your trip exceptional. Why set your sights on Japan? The country presents a juxtaposition of the timeless and the modern, making it a uniquely compelling destination. From the fleeting beauty of cherry blossoms in spring to the fiery palettes of autumn, Japan's landscapes offer a kaleidoscope of natural wonders. The culinary scene is a treasure trove awaiting discovery, and the blend of historic treasures with futuristic metropolises like Tokyo provides a narrative of contrast and harmony. Japan is renowned for its hospitable culture, impeccable transport systems, and a steadfast commitment to safety, making it an ideal destination for any traveler in search of an unparalleled adventure. We invite you to explore Japan with us, where every journey is an intricate tapestry woven with unforgettable experiences. Welcome aboard!
連絡先
Kitashinagawa 5-11-1, 141-0001, Tokyo, 日本
- +81 03-4578-2152
- info@triptojapan.com
- triptojapan.com
4.6
優良
31件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
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Trip To Japan からの回答
Thank you so much, Philip, for your 5-star review! ✨
We’re so glad to hear that you enjoyed the Kyoto’s Culinary Delights: A Night Foodie Tour and appreciated the smooth communication and confirmation process. Our team at Trip To Japan always aims to make every step, from booking to the final experience, as easy and enjoyable as possible.
We hope your evening exploring Kyoto’s local flavours left you with delicious memories, and we’d love to welcome you back on another Trip To Japan experience soon!
Warm regards,
Hilda
TriptoJapan
We had a great experience at Picolabo
We had a great experience at Picolabo. The whole process of extracting pearl and making into our own unique jewellery was wholesome. We could not thank you enough for the knowledge and experience that had been presented to us. It is something in a to do list whilst visiting Japan🤗
2025年10月6日
Trip To Japan からの回答
Thank you so much, Chenny, for your wonderful 5-star review! 💎
We’re thrilled to hear that you enjoyed the PICOLABO Exclusive Pearl Jewelry Experience and had such a memorable time creating your own unique piece. It’s always a joy to know that guests appreciate the hands-on process of pearl extraction and jewelry making, a truly special cultural experience to enjoy while visiting Japan!
We hope to welcome you again on another Trip To Japan adventure soon! 🌸
Warm regards,
Hilda
TriptoJapan
Very happy with the service I received…
Very happy with the service I received from Trip to Japan. They were the vendor my travel agent used during a trip to Tokyo, Kyoto, and Osaka this past July. Set my wife and I up with several fantastic experiences.
2025年10月9日
Trip To Japan からの回答
Thank you so much, Rob, for your wonderful 5-star review! 🌸
We’re delighted to hear that you and your wife had such a great experience during your trip to Tokyo, Kyoto, and Osaka. It’s fantastic to know that our team at Trip To Japan could help make your time in Japan memorable with a variety of authentic local experiences.
We truly appreciate you taking the time to share your feedback, and we hope to welcome you back for even more adventures across Japan in the future, we'll be waiting for your next trip to Japan! 🇯🇵✨
Warm regards,
Hilda
TriptoJapan
Great tour
Very well organised tour. Our only issue was finding pickup area at Kyoto station. Instructions had 3 areas listed which weren’t near each other. We enjoyed our day overall. The cruise on the river was great.
2025年9月28日
Trip To Japan からの回答
Thank you so much, Richard and Judy, for joining the Arashiyama Adventure tour and sharing your experience!
We’re delighted to hear you enjoyed the day and especially the river cruise. We’re sorry the meeting point information at Kyoto Station was confusing - thank you for letting us know. We’ll review and clarify the directions so future guests can find the pickup location more easily.
We hope to welcome you again on another adventure in Japan!
Warm regards,
Hilda
TriptoJapan
Best Trip Ever
From our itinerary - Trip to Japan - were able to create a package of excellent hotels and timetable to travel between each city and destination on our trip.
They provided excellent local advice and sight-seeing recommendations.
2024年11月14日
自発的なレビュー
Trip To Japan からの回答
Hi Gavin,
Thank you so much for your amazing 5-star review! 🌟 We’re absolutely thrilled to hear that your trip to Japan turned out to be the best trip ever! It was such a pleasure helping you create a tailored itinerary, from carefully selected hotels to a smooth and well-paced travel plan between cities.
We’re especially glad that our local insights and sightseeing recommendations added value to your journey. Thank you again for trusting us with your trip, we’d love to help you plan another adventure whenever you're ready!
Warmest regards,
Hilda
Trip To Japan
Communication was smooth
Communication was smooth, the planner answered every question and concern I had. My planner even helped me booked services that was not associated with her company! I appreciate how easy things were and how she was even available during my trip to be of assistance, thank you Sono, and thank you Trip To Japan!
2025年6月2日
自発的なレビュー
Trip To Japan からの回答
Hi Candace,
Thank you so much for your heartwarming 5-star review! 🌟 We're absolutely delighted to hear that your experience with Trip To Japan, from the first message to your final day, was smooth, supportive, and stress-free. It means the world to us that Sono was able to assist you in a way that exceeded expectations. That’s the heart of what we aim to provide: thoughtful, all-around support for a truly seamless travel experience in Japan. 🇯🇵✨
We're so grateful you chose Trip To Japan to help bring your adventure to life. We hope to welcome you again for future travels!
Warmest regards,
Hilda
Trip To Japan
Plan the best trip with TTJ
I had a great experience planning my trip with the team. My husband and I were planning a trip to Japan in May 2025, but our trip got cancelled a month before May due to an emergency. The team has been so cooperative and understanding. We got our full refund without any hassle at all.
They provide a one stop solution from planning a perfect itinerary to accommodations, arrangement of JR passes and all the tickets to popular tourist spots. The itinerary was so detail oriented and precise. I was so glad to see the output, after all the suggestions I had provided during our interactions.
I appreciate how responsive and professional the team has been. A special shout out to Mia, Bolli and Hilda for all their efforts! You guys have been lovely to interact with :)
I would highly recommend planning your trip through this platform and I look forward to planning my trip with them again :)
Thank you!
2025年5月30日
自発的なレビュー
Trip To Japan からの回答
Hi Chitralekha,
Thank you so much for your beautiful 5-star review! 🌟 Even though your trip to Japan didn’t go ahead this time, we’re truly grateful for the opportunity to plan it with you. It was such a pleasure working with you on the planning, and you were absolutely lovely to interact with throughout the process! 💛
We’re so glad to hear that you appreciated the detailed itinerary and how everything from JR Passes to accommodations and tickets came together seamlessly. And thank you for your kind words about our team -Mia, Bolli, and I all enjoyed helping you, and we really truly appreciate your feedback.
Wishing you all the very best, and we sincerely hope to welcome you again when the time is right to make that Japan dream a reality! 🇯🇵✨
Warmest regards,
Hilda
Trip To Japan
Legit company, horrible experience (ENG speaker)
First, the company is legit, we had no issues booking and we had no issues claiming the experience
The experience, however, Tokyo Premium Night Drive, was horrible
- Audio guides for eng speakers only contain a fraction of what was said by the guide + the audo guide tends to glitch and stop playing
- Guide couldn't speak a lick of english
- The weather was fairly cold and windy, though we received free (very thin) raincoats, which was nice, it was still very unpleasant, riding with an open roof
- There was nothing in the description about spending half of the tour going up the Tokyo Tower, so we visited it ouselves a day before the trip
2025年3月29日
自発的なレビュー
Trip To Japan からの回答
Hi Olaf,
Thank you for taking the time to share your detailed feedback. We're truly sorry to hear that your experience with the Tokyo Premium Night Drive tour did not meet expectations. While we're glad you found the booking process smooth and legitimate, we’re disappointed to hear that the tour itself fell short in several areas.
We take your comments seriously and will be reaching out to the operator to review these issues, especially regarding the quality of the English audio guides, the communication gap with the guide, along with the lack of clarity around the Tokyo Tower visit. That’s certainly important information that should be clear to all guests in advance.
We really appreciate you bringing this to our attention, and we’ll do our best to ensure future travelers have a better experience. Please don’t hesitate to reach out to us directly if there’s anything further we can do for you.
Warm regards,
Hilda
Trip To Japan
This service provider was committed to…
This service provider was committed to ensuring a smooth customer experience through willingness to go the extra mile to resolve unexpected issues which happened during the trip. There was accountability to the customer for the service purchased and communication prior to and after the trip was satisfactory. Overall experience was good.
2024年12月30日
Trip To Japan からの回答
Hi Malar,
Thank you so much for your kind and thoughtful review! 🌟 We're truly happy to hear that your overall experience was a positive one and that you felt supported throughout your journey. Going the extra mile and staying accountable is exactly what we strive for, especially when unexpected issues arise, we’re glad to know that care came through.
Thank you again for choosing Trip To Japan for your Mt. Fuji & Hakone tour, and we hope to welcome you back for another adventure in the future!
Warmest regards,
Hilda
Trip To Japan
Mako was a fabulous guide for sumo
Mako was a fabulous guide for sumo. She was very knowledgeable and did a fabulous job teaching us about sumo before the practice and was kind to spend time afterwards to thoughtfully answering all of our questions.
Plus she was at CSUN when I was. So fun.
2024年12月20日
自発的なレビュー
Trip To Japan からの回答
Hi Reba,
Thank you so much for your thoughtful 5-star review! 😊 We're absolutely thrilled to hear that you had such a memorable experience with Mako during the sumo practice tour. We're so glad she made your experience special from start to finish.
Thank you again for choosing Trip To Japan, and we hope to welcome you back on another adventure soon!
Warmest regards,
Hilda
Trip To Japan
Very clear and easy way to order event…
Very clear and easy way to order event tickets through this company. They were very responsive and addressed by need to reschedule my travel needs in an efficient manner. Very reliable service experience.
2024年9月13日
自発的なレビュー
Trip To Japan からの回答
Hi Pankaj Shah,
Thank you so much for your kind words and five star review! We're delighted to hear that you found the booking process for teamLab Borderless clear and easy, and that our team was able to assist you with your travel changes smoothly. Your trust means a lot to us, and we hope you had a magical time at the exhibition!
Warm regards,
Hilda
Trip To Japan
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