I stumbled upon Indigo Lune while looking for a personalised piece of jewellery, and their rings caught my eye immediately. When my Toi Et Moi Birthstone Ring arrived, I was genuinely impressed, so... Leggi di più
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I bought 2 rings from Indigo Lune 9 month ago and they are absolutely wonderful. Sadly, one of the rings suddenly broke, the stone came out of the setting. I contacted customer service and addressed t... Leggi di più
I got the Sophie ring to replace a lost engagement ring and I am obsessed. I actually ordered 4 😂. Such a great price and only very slight tarnishing on the underside after about 9 months. Looks ab... Leggi di più
So I’m only leaving four stars due to the fact that the ring did break but five stars for the customer service specifically I am a girl called Chloe. She was so helpful and so quick and they really do... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
The online shop for contemporary opal & cubic zirconia jewellery including rings, midi rings, zodiac necklaces, and bracelets. Free Worldwide Shipping offers from the UK
Informazioni di contatto
Regno Unito
- indigolune.com
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I stumbled upon Indigo Lune while…
I stumbled upon Indigo Lune while looking for a personalised piece of jewellery, and their rings caught my eye immediately. When my Toi Et Moi Birthstone Ring arrived, I was genuinely impressed, so much so that I ordered the Eterna Birthstone Ring to wear with it as a set.
I later reached out about a last-minute change, and Thuy was incredibly helpful and quick to respond. She liaised with the production team and they managed to make it happen. With personalised jewellery, having it made exactly as you want really makes all the difference. Such a lovely experience!
I had some concern because I thought my order was forgotten
I had some concern because I thought my order was forgotten and I wrote an email and a very nice girl named Humera answered me and helped me out. The answer came very quick I was very happy.
Great experience with this brand
Great experience with this brand, especially Chloe who has been a great help!! My ring had unfortunately lost a gemstone and the lovely Chloe helped organise a replacement as it is still within their warranty! Thanks team x
I ordered two rings that were very…
I ordered two rings that were very beautiful. They didn’t come in. I reached out and it was resolved almost immediately and sent me a new one. Thuy was quick to respond and resolve the issue. My cousin had ordered some and they look even better in person. Will def recommend
Beautiful bracelets
There was a mix up with my order, but Thuy was super helpful! Beautiful jewelry.
Professional customer service!
I bought 2 rings from Indigo Lune 9 month ago and they are absolutely wonderful. Sadly, one of the rings suddenly broke, the stone came out of the setting. I contacted customer service and addressed the issue. A very lovely customer support representative Humera assisted me via email the very next day. As the ring is still within the two-year warranty period, they offered me a replacement or a refund. I chose a replacement and they even let me make a slight change and choose a different stone on the new ring. I am beyond satisfied with the service, very professional and fast. Thank you so much! I will definitely order more items in the future!
lovely designs, great customer service
The ring designs with birthstones are lovely. the custom combination of stones is a great feature.
My order was sent quickly. I had a small issue with one of the rings I received, Customer service resolved it immediately.
I am overall very satisfied and will probably purchase again
Order faulty fixed perfectly
I had ordered a ring and locket which were both lovely but the lock on the locket wasn’t secure so i emailed customer service and they helped me wonderfully. I got a new necklace and was helped very quickly by Thuy!
Fast and helpful response
I ordered the Eloise ring which is so cute. I’ve loved wearing it and have been lots of compliments on it. One day I noticed that the ring was missing a gemstone. I reached out Indigo Lune for assistance. The rep named Humera responded and provided a solution for me in such a quick response. They offered to replace the item or provide a refund in a form of gift card. The product looks and feel great. They just need to secure the gemstones better.
Great product and customer service.
I got the Sophie ring to replace a lost engagement ring and I am obsessed. I actually ordered 4 😂. Such a great price and only very slight tarnishing on the underside after about 9 months. Looks absolutely perfect from the front still.
Also got a couple of initial necklaces which I love. Chloe in customer service has been very helpful.
Defo recommend 👍🏼👍🏼
Absolutely love the matching rings I…
Absolutely love the matching rings I ordered for my husband and myself. One of the rings had a small fault, I emailed customer service to let them know and Chloe was the one to get in touch with me regarding it. Chloe was a delight to deal with and made the whole process of reordering a new one an absolute breeze.
I originally ordered
I originally ordered, a ring and unfortunately, I got the wrong order. Luckily, I was able to speak with Abbie, and she got it handled for me. I was able to get my correct order and very happy with the final product. Thank You Abbie, you’re Amazing!!
customer service with Holly was… FANTASTIC
customer service with Holly was fantastic!! She got back to me rather fast and was super considerate of my situation. (my ring got lost in transit) she explained as to why she had a feeling that’s what happened and offered to have my ring remade and re sent!! she was a peach to talk with! :))
Great brand
Great customer service and beautiful jewellery. Humera was very professional and understanding. Very reliable brand!
Exquisite quality jewelery.
I did the two for one sale I got four rings all together. They are absolutely beautiful the diamonds itself are bigger than what I thought but absolutely beautiful. I did have to reach out to customer service to fix an issue and it was handled within a matter of hours (due to time difference)with no problem Humera was absolutely an amazing help.
The customer service I recieved from holly…
The customer service I recieved from Holly was so helpful and she made sure that the problem was solved.
Humera helped me so fast and got a…
Humera helped me so fast and got a replacement for my gf shipped the same day my gf ring broke they have amazing service!!!!
Abbie from Indigo Lune was so helpful
Abbie from Indigo Lune was so helpful. Its so nice to actually receive responsive support from a company for a change. I will definately be shopping with them again :-)
My order was accidentally messed up and…
My order was accidentally messed up and Abbie was quick to help and give me a fast and easy resolution! Love their jewelry and am excited for my new pieces.
I had one of my stones fall out of my…
I had one of my stones fall out of my ring within the first 2 weeks, I contacted the customer help site and Abbie made sure that I got a replacement right away! She was awesome to work with!
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