awolvision.com Recensioni 

ORDER NUMBER UK1016

I placed an order on the 13th July 2026 for a floor rising projector screen, I've had an order confirmation email and that's it, I've had 1 reply to 5 emails sent, I've been lied to, they ignored all my emails and messages on WhatsApp

Shayla told me I would receive a tracking number within 48 hours, I received nothing!

AVOID

This is about their service and, at best , misleading advertising. On the website it said in stock and ready for delivery, however one I emailed them 3 times to find out about delivery I was told its 2 weeks. Multiple un answered emails (I think they answer about 1 in 4 of my emails) decided to cancel order as it hasn't been shipped or anything. Still waiting to hear when they will refund me. Again they answer about 1 in 4 of my emails.

⭐⭐⭐⭐⭐ Unbelievable Picture Quality – Highly Recommend!
I’ve been using the **AWOL Vision Aetherion Max** for a bit now, and my overall experience has been absolutely incredible.
The projector quality is easily the best I have ever seen. Because it uses a true triple-laser system and has 3300 ISO lumens of brightness, the colors are insanely vibrant and the image is incredibly sharp right out to the edges of the screen. Even during the day with some light in the room, the picture stays completely clear and doesn't look washed out at all like older projectors used to.
**What I love most about it:**
* **The Best Image Quality:** The 4K sharpness and black levels are phenomenal. Watching 4K movies or playing games with Dolby Vision feels like being in a premium theater.
* **Ultra-Short Throw:** It sits right up against the wall, so nobody walks in front of the beam and blocks the screen.
* **Built-in Google TV:** Super fast and easy to navigate all my streaming apps right out of the box.
If you are looking to build a home theater setup or replace a massive TV, do yourself a favor and get this. The quality is unmatched!

Das Bundle aus Beamer und Motorleinwand ist technisch hervorragend und sein Geld absolut wert. Den einen Stern Abzug gibt es ausschließlich für den miserablen Transportdienstleister GEL Express und den wenig hilfreichen Kundenservice in dieser Zeit. 2 Tage Lieferzeit für den Beamer und 2 Wochen für die Leinwand.

Die Hardware selbst verdient die vollen 5 Sterne. Beamer und Leinwand sind qualitativ sehr hochwertig verarbeitet und das Setup funktioniert nahtlos zusammen. Die Bildqualität ist exakt so, wie man es sich in dieser Preisklasse wünscht. Hier gibt es wirklich nichts zu kritisieren.

Die Logistik war dagegen sehr anstrengend. Die Spedition war tagelang weder per Telefon noch per Mail erreichbar. Eine echte vorherige Terminabsprache gab es schlichtweg nicht. Das Tracking aktualisierte sich am Liefertag erst um 10 Uhr morgens und kündigte spontan eine Zustellung für den gleichen Tag zwischen 14 und 16 Uhr an. Bei so großen Paketen ist das ohne flexibles Homeoffice kaum machbar.

Der Händler-Support lieferte während der Wartezeit leider nur Standard-Antworten und verwies an den Spediteur. Wer also ein tolles Heimkino-Setup sucht und bezüglich der Lieferung etwas Flexibilität mitbringt, kann hier trotzdem bedenkenlos zugreifen.

I’m not an expert or influencer or commercially inclined reviewer…. Just an avid fan of movies, soccer and olympics … probably just as 95 percent of the population. I retired few months back and I was planning to go to a couple of games of worldcup. After checking the prices my reaction was …. No way!… I can buy something awesome with that money. You know what?…. This Aetherion Max device its soooo much better than I expected it! I just have the basic 120 matte white screen on two chairs … I didn’t fully installed yet because my house its on the market …. Not calibrated or nothing technically complex or fancy …. And I’m sooo happy. Looks amazing those Youtube videos of high def stuff. I repeat House of Dragons, Interstellar, Star Trek … OMG. Im like a kid eating nuggets. I was bored with my retirement but now, repeating every good movie my memory can bring…. It’s like a new experience. Don’t buy TV’s anymore. Get one of these laser projectors. Amazing. And the sound is great. I have all my amplifier speakers and cables in boxes. Whenever I move and set this in place … probably my wife will divorce me….. will be hard to pull me out of the room. :)

I have an Aetherion Max and an issue doing the update. The support from AWOL was absolutely fantastic. The projector was back up and running in no time at all. As for the product itself it’s just stunning. Can’t recommend the company and product enough.

I had a 3500 that began to have dead pixels. Customer Service gave me an option to buy the part for $600 and fix it myself or pay $2500 for a new 3500. I paid the $2500 for a new projector and sent my projector to them back in November. Once I confirmed my unit had shipped, 3 days later I was told I would have to wait until January for a new unit. I was told if this was unacceptable, get the projector back from UPS, which was not possible. I have had no response to my emails since. They have my old projector, my money, and refuse to communicate or respond to my emails. I have asked for return of my old projector and my money back and have been ignored. I will have to take this up with my credit card company for the $2500 and small claims for my old projector. Completely pathetic from a so called reputable company.

I had an issue where the wrong power adapter was sent. I bought the projector from the EU site, and although Ireland is in the EU, we use UK style electrical sockets. I received an EU adapter, and contacted support. They immediately sent out a new UK adapter free of charge and did not require me to send the wrong one back.

Ive had some trouble in the beginning and customer support was slow during the holidays, which was expected. It made me question my purchase at first, but they were very helpful afterwards and all of my issues were resolved. Especially Bob from customer service was incredibly helpful and Im happy Ive bought from Valerion directly. No words needed about the projector, its just better than going to the cinema. I love it!

Bevor ich meinen defekten AWOL-Projektor eingesendet habe, wurde mir vom Support zugesichert, dass ich einen „besonderen Service“ erhalte und sofort ein neues Gerät bekomme, sobald mein Gerät bei ihnen eintrifft. Genau deshalb habe ich der Einsendung zugestimmt.

Was dann geschah, war das komplette Gegenteil:
Wochenlanges Hinhalten, wechselnde Erklärungen und keinerlei Transparenz. Nach langem Warten erhielt ich schließlich die Information, dass der AWOL 3000 Pro gar nicht lieferbar sei. Kurz darauf wurde die Verzögerung plötzlich mit dem Black Friday begründet – völlig widersprüchlich und nicht nachvollziehbar.

Bis heute habe ich kein Ersatzgerät erhalten, obwohl dies anfangs klar und deutlich versprochen wurde.

Fazit: Der angekündigte „besondere Service“ entpuppte sich als leeres Versprechen. Statt einer schnellen Lösung gab es nur Verzögerungen, Ausreden und keinerlei Verlässlichkeit. Für ein hochpreisiges Produkt absolut enttäuschend

I was one of the early ones to buy AWOL when they were still a relatively unknown brand. We just needed a big TV for the bedroom, We got the LTV-2500 and used it almost every week for about five-six hours during the evening. We were amazed by the picture quality, Dolby features even though I just project it on a plain wall, no fancy screens needed for me. We were very happy. After working flawlessly during most of the two year warranty period it started showing some issues and then completely failed (would not turn on at all, with red blinking status light). I contacted the customer service, and Alex was super responsive and helpful. They got me a replacement (I had to pay a nominal shipping fee). This may be the best customer service team that I interacted with in the recent times. The fresh replacement unit came with just 3-month warranty. I wish they honor the original 2-year warranty period on replacement units. Other than that, we are back to enjoying our movie nights. Thank you, Alex and AWOLVision!

I haven’t experienced customer service like this in a very long time. Thank you for your stellar service.

My Awol 3000 developed dead pixel after about a year and a half not a lot of use maybe 10 hrs a week. But I email support and they arranged shipping for the broken one and i had a new one within 2 weeks no cost to me at all. Thats a good Company to deal with and I am super happy with the Awol 3000.

I got the 3000 Pro with the motorized screen. This is everything I expected. The picture quality is amazing even in broad daylight. This truly can replace any LED TV!

I can say that the LTV-3500 has an amazing image.
I love it.
Nevertheless, I had some issues concerning my
I was a Super Early Bird 3500 Model on Indiegogo for the LTV-3500, received my first unit on March 31st 2022, this unit showed a dead pixel by june 2023, talked to AWOL support and they requested me to return the unit for a new one.
So I did it, and the replacement unit started to shutoff automatically due to a fan issue that I could not resolve even following Awol's tech team instructions.
Then I just bought a new LTV-3500, have returned the defective unit to Awol, in a hope this new unit could survive the test of time without any problems.
Thru all issues, both support and tech teams were very responsive.
Lets see, durability is a concern.
But once again, best image I have ever seen on a home projector, it is been worth it so far.

The product itself has been excellent. I recently got a stuck/white pixel and the exchange process was easy. I received a new replacement in the mail and stuck the shipping label on the old one to send to back. Never even provided my credit card to hold a charge. That’s how you treat and trust your customers.

I couldn’t be happier with my AWOL 120" matte white tensioned screen. The picture quality is outstanding—colors are accurate, brightness is uniform across the entire surface, and there’s no hotspotting at all. The tensioning system keeps the screen perfectly flat and tight, which really enhances clarity and gives everything a professional, cinema-like feel.

Beyond performance, the screen looks fantastic in my setup. It has a clean, modern design that fits seamlessly into the room and elevates the entire theater space. It feels solid, well-built, and engineered to last.

If you want a screen that delivers both incredible image quality and sleek aesthetics, this is it. I’ve paired it with a high-end projector and audio system, and the AWOL screen has taken the whole experience to another level. Highly recommended!

Great customer service, amazing product, was greatly surprised by the quality!

I purchased the 3500 2 years ago. And I had a few pixels start dying. And I contacted there customer support. It was a little difficult to get to them. But once I did. They were great! Told me send it in. And they will send me another one. I figured that I would get mine back or a refurbished one. But they sent a brand new one! I enjoy there product. I've had projector TVs for years. And I have to admit I like it! Picture is very good. Nice contrast. The short throw design makes it perfect for setup. Since you don't need to calculate the depth of the room to get the picture size that you want. And you don't have to worry about people walking through and making a shadow on the screen. The audio that is built in. Is nice. However the addition of a subwoofer and a multi channel surround sound system makes it extremely immersive. The best part is. You don't need to be a pro to set it up. It takes the hassle and guess work out of it. And makes its install more like your basic flat-screen. Rather then the rigormarol of hanging the rear mount projectors and fussing with the wires. Anyways in my opinion. This machine is worth it!

I have no words to describe how much joy I feel whenever I use my AWOL vision laser tv.
I am the lucky owner of an entire Laser TV system with the video projector 3500 pro and the entire cabinet. This product is fantastic. The look… the design… and then the home theater experience by itself. Let’s say it this way: it is the dream home theater équipement for someone without a dedicated home theater room.
1. The band. As new as it is, AWOL is just amazing. No brands in the world in 2025 has flawless products. I owned several Samsung and Sony TVs in the last 10 years… all of them had flaws and issues. AWOL is new but the products are already performing a lot better than Sony, I know I was amazed. I have my setup for 1.5 years and I had no issues whatsoever beside a dead pixel on the projector. The customer support is so good that it makes you feel a lot more comfortable than buying a product with Sony. Crazy, right? They fixed in less than a week my issue. No more dead pixel. You feel like no matter what, the customer support will be fixing your issues quickly.

2. The experience : simply put: this projector is so good it compares with LED TVs. The contrat is insane. I watch 4k movies and I forget I watch a video projector. The colors are amazing and the product is very easy to use. There is absolutely no noise pollution from the ventilators. On my 120” screen, I feel sometimes I am on the set of the movie with actors, especially with 3D movies that are absolutely a movie theater experience type.
The laser tv setup is fantastic for a movie fanatic like me. Easy to in steal and easy to use. And the quality of fabrication is amazing. Soft close glass doors, pure wood covered with resistant, leather like, coating …
Bottom line: I am going to stay with this brand for a long time. Whenever there will be a new projector, I’ll be there. The quality of the product and the customer service are way above all the fancy competitors.