Cristina

Greetings, 


We do understand your frustration regarding the situation. To help us resolve this issue as quickly as possible, please provide the following details:

1. The email address associated with your subscription.


2. The ticket number from your previous communication with our support team.



Once we have this information, our team will prioritize your case, investigate the situation thoroughly, and work to ensure that any errors are corrected and refunds are processed if necessary.

We apologize for the inconvenience this has caused and appreciate your patience as we work to resolve the issue.

Best regards,
Astroline Team ✨

Grazie Cristina! 🌟
Velocità e cortesia sono la nostra promessa. A presto!
Un saluto, Monica - Il Giardino dei Libri

Dear Cristina,

We understand your frustration and sincerely apologize for the inconvenience caused. At no.Diet, transparency and customer trust are very important to us, and we are actively working to improve our communication around subscription renewals to avoid situations like this.

Please provide your account email and, if possible, your order number when contacting us. We encourage you to send your requests for further resolution to help@no.diet so we can assist you directly.

Sincerely,
no.Diet team

Hello Cristina,

We're glad to hear that you found the information clear and simple. We strive to make the shopping experience as straightforward as possible.

If you ever have any questions or need assistance, we’re always here to help!

Akusoli Support Team

Ciao Cristina, grazie per averci scelto e per aver condiviso la tua esperienza: la tua opinione è importante, ed è ancora più importante per noi sapere dalle tue parole che ti sei trovata bene! Ti ricordiamo che il contratto Sorgenia è full digital: accedendo alla tua area riservata sul sito o con l'app MySorgenia puoi effettuare diverse operazioni e tenere sempre sotto controllo consumi e fatture. Noi rimarremo comunque al tuo fianco, per aiutarti qualora avessi di nuovo bisogno di noi. A presto!

Ottimo Cristina, grazie per aver condiviso la tua esperienza positiva.