I believe they have good policy for members who join car insurance. I personally think they are taking great care of their customers. I join first time I will see how first year goes if I am satisfied... See more
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Created with AI, based on recent reviews
Zego is an on-demand insurance provider targeting the UK motor sector. Zego cover works when your standard insurance policy is no longer valid, when you are working, so you only pay when you work. Zego is a unique product provider, backed by large underwriters and offers flexible insurance for workers in the flexible economy. Take back control of your expenses- pay only when you work.
Unit 3.09, Tea Building, 56 Shoreditch High Street, London, E1 6JJ, London, United Kingdom
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Very nice and co operative ,helpful
Thank you soo much
After a very long time being frustrated! Eventually all problems solved thanks to Cindy at Zego ! Much appreciated
Very quick and Easy to set up no issues just get had policy 3 weeks can’t fault them on anything
Francesca was extremely helpful in resolving an issue I had about my policy. Very quick to resolve and professional.
I recently contacted Zego regarding pay-as-you-go hire and reward insurance and was assisted by Kacey.
Kacey was professional, clear, and genuinely helpful throughout the process. She guided me through obtaining a quote and took the time to explain in detail the reasons previous applications had been declined. Her explanations were straightforward and made the situation much easier to understand.
I appreciate the patience and support she provided. Highly recommended.
Very undrestanding and professional approach
A lot of patience and great customer service.
Great customer service on the app. Easy, and straightforward with friendly and helpful agents via the messaging. Much better than other insurance companies I have dealt with in the past where you sit on the phone for hours trying to contact someone.
Emilia was very helpful and quick to reply.
They didn’t reply back to me very quickly. We sent in our no claims bouns from our last company and yes we were a day late, but they reviewed it and still didn’t except the document. Which increased my yearly payment
I would not recommend this company.
The customer service is great well done
very smooth process and helpful to settle the case quickly
Amir did really well with me. He took his time to listen, understand my concerns, and provide the support I needed. Zego is a great choice.
I am writing this to warn other users about the mandatory app requirements and hidden costs associated with this service.After paying for a policy and a non-refundable £95 setup fee, I was notified that downloading their mobile app was mandatory to maintain the cover. The app requires "Always Allow" location permissions, tracking your live location, motion, and fitness 24/7. It remains unclear to me what third parties this data is shared with.If you do not wish to grant these extensive tracking permissions, the policy is subject to cancellation, at which point you are charged a £95 fee. Furthermore, the monthly price is not fixed and fluctuates depending on your driving data collected by the app.In my opinion, these mandatory privacy trade-offs and the resulting cancellation penalties are entirely unfair and lacked upfront transparency during the initial purchase. I strongly advise reading the extreme fine print regarding telematics tracking before parting with your money.
Farat was great help she dealed with my enquiry fast and helped me solve my issue, gave great customer service.
So easy to get insurance. Plus you take my van no claims discount has some others don’t that good news for everybody who swapping from a van to a car
Really helpful and professional helped me with my questions and tried to get me best price happy with everything 10/10 Amar is very good at his job cheers.
Thanks for all ur help Lulia u was fantastic and took a lot of pressure of our shoulder and saved us money u are very good at your job and a very helpful and easy going I wish u all the best and this insurance company is very helpful and recommend to everyone
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