Visible Reviews 

9,066
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 5,947 reviews, reviewers had a great experience with this company. Customers frequently mention how affordable the monthly plans are, offering truly significant financial savings compared to traditional cellular providers. Consumers also genuinely appreciate the exceptionally smooth transition process when transferring their phone numbers over without facing any unexpected hurdles. However, some customers also noted that customer service is frustratingly difficult to reach, because the automated chat system makes it nearly impossible to speak with a real person for proper assistance. A few other people also felt that mobile network coverage can occasionally be spotty and internet data speeds noticeably slow in certain locations.

What people talk about most

Service

Consumers find service to be positive, highlighting great network coverage and substantial financial savings... See more

Price

Customers consistently note positive experiences with price, highlighting significant monthly savings... See more

Value for money

Clients share positive opinions on value for money, highlighting significant monthly savings and affordable... See more

User experience

Reviewers highlight ambiguous aspects of user experience, expressing extreme frustration and dissatisfaction... See more

Customer service

Customers had ambiguous experiences with customer service, marked by a stark contrast between frustration and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything is very good, just basing my review on the cell signal coverage. As an over the road trucker signal seems to be good everywhere except for when passing thru certain areas in Montana, Wyomin... See more

Rated 4 out of 5 stars

While the price is good, the coverage could be a bit better. While shopping in King Soopers, I didn’t have any internet service, while my friend with AT&T did. I think the coverage could be a bit bet... See more

Rated 4 out of 5 stars

I have been happy at the savings that Visible has afforded me,and for the most part I have no issues with the companies service,when I am at home,or,out and about. However,when I am inside my place o... See more

Rated 5 out of 5 stars

Visible is absolutely amazing awesome everything you want in phone service they give you 15 days to try for free then is only $25 a month and if you need assistance they have a program that cuts your... See more


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Phone and Internet Service
  4. Telecommunications Service Provider

Written by the company

Visible is the first all-digital wireless service in the U.S., offering unlimited data, talk, text and hotspot powered by Verizon’s award-winning 4G LTE and 5G networks. The wireless industry is more complicated than it needs to be, so Visible designed a simpler way to wireless. For as low as $25/mo, you’ll get flat-rate wireless with zero hidden fees, zero annual contracts, and zero need for other people to get the best rates. Visible offers two great unlimited plan options, both backed by an amazing network. On the Visible plan, you’ll get everything you need and nothing that you don’t, for just $25/mo, taxes and fees included. On the Visible+ plan, enjoy perks like premium data on Verizon’s 5G Ultra Wideband network and access to our fastest hotspot. All for $45/mo, taxes and fees included. Pay monthly for either plan, or choose Visible’s annual plan option and save. Get started with smarter wireless at visible.com. Sometimes the choice is just Visible.

Go unlimited with Visible

Written by the company

Get unlimited data, talk, text and hotspot for as low as $25/mo
No contracts, no hidden fees. All on Verizon’s 5G network.

Contact info

4.1

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

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4.1

All reviews

(9,066)

5,434 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great coverage

Great coverage! No lag time even out in the middle of nowhere. Best of all it's $93 dollars less than the same plan with Verizon.

12 August 2026
Rated 3 out of 5 stars

I like the plus plan with 15 Mbps

I like the plus plan with 15 Mbps. I just really wish you had one more mbps level, 25 mbps for a little more monthly cost of say $45 or $50per month. That would make your plan really desirable!!!! Thanks

12 August 2026
Rated 5 out of 5 stars

Commitment to price

Commitment to price, not fluctuating month to month. Reliable service.
Looking forward to other services offered in the near future. Currently satisfied with service.

12 August 2026
Rated 2 out of 5 stars

Service is worse than I expected in San…

Service is worse than I expected in San Antonio. Especially after researching a lot. I had mobile before and has some connectivity issues and with visible it has been worse. I’ve tried to find out who I can talk to about improving this and there’s no way to contact anyone.

12 August 2026
Rated 5 out of 5 stars

This works great

This works great . When I go to camp I never have reception but with visible I do , there is many different providers at camp from att, Verizon and t mobile to name a few and my visible carrier is the only one that will cast Bluetooth to the speaker . I wish I knew of this years ago . It’s great.

16 July 2026

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