vave.com Reviews 

199
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, most reviewers were let down by their experience overall. Many customers faced significant delays with crypto withdrawals, often waiting hours or even days for transactions that should be instant. People reported that winnings were frequently confiscated, voided, or not paid out, with some even claiming their deposited funds were not credited as expected. Customer support was often unhelpful, slow to respond, and provided automated answers, especially regarding withdrawal or refund issues. Several users experienced promised refunds not being delivered, leading to frustration. Conversely, a small portion of people felt that depositing funds was quick and easy. Some reviewers also found the live chat support helpful and readily available.

What people talk about most

Payment

Users describe negative interactions with payment, with many reporting significant delays and issues with... See more

Website

Reviewers highlight negative aspects of the website, with many expressing strong dissatisfaction and advising... See more

Customer service

Customers consistently note negative experiences with customer service, citing issues such as unhelpful... See more

Refund

People report negative experiences with refund, with many reviewers expressing frustration over significant... See more

Response time

Consumers find response times to be a source of significant frustration, with many reporting excessively long... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Its been 3 hours already of waiting for Crypto withdrawal, never seen such in my 5 years of crypto gambling experience. will post update if i ever recieve my withdrawal (which is small amount btw) mig... See more

Company replied

Rated 2 out of 5 stars

Deposit went through fine, gameplay was fine, but of course, when it comes to the withdrawal stage, they love taking their sweet time. Crypto withdrawals should be processed instantly or within minu... See more

Company replied

Rated 2 out of 5 stars

I used to play on this site a while back and wasnt any problem. But the previous experience put me down a lot. Made a deposit quiet a big amount and for 5 days i Still havent received it saying its in... See more

Company replied

Rated 2 out of 5 stars

I play almost 2 years on vave and had never problems with deposits and withdrawals(always with in the 10 minutes). But this time I won “big” and they are still pending my withdrawals.. It is almost... See more

Company replied


Company details

  1. Online Casino or Bookmaker

Written by the company

Vave is an emerging bookmaker that is quickly becoming a recognizable brand in Europe. It invites bettors to test the waters by offering a massive welcome bonus and encourages them to stay by developing weekly promotions. The website for sports betting is mobile-friendly and odds are competitive. Vave is also a sportsbook for those who are into eSports and a top choice for betting on football and hockey. Now that you know the basics about Vave, it’s time to dive deeper into its offering.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

199 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 76% of negative reviews

Typically takes over 1 month to reply

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1.7

All reviews

(199)

83 reviews in the last 12 months

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Rated 1 out of 5 stars

This website is a SCAM!!!!

This website is a SCAM!!!!

They haven’t allowed me to withdraw my money for three weeks already. First they asked for documents, then bank statements, then a selfie with my passport, then a selfie with the bank statement, and finally a selfie holding a piece of paper.

Stay away from them — you will never get your money back.

25 December 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 2 out of 5 stars

Long withdrawal

Its been 3 hours already of waiting for Crypto withdrawal, never seen such in my 5 years of crypto gambling experience. will post update if i ever recieve my withdrawal (which is small amount btw) might change review depending on whether i get it.

6 January 2026
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

Absolutely a fraud

Absolutely a fraud! You sign up and you win but then if you withdraw they will take all winnings and try and say you have duplicate accounts. Which is not true. Total fraud do not play

25 December 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 5 out of 5 stars

Very good casino never had any problems…

Very good casino never had any problems wuick deposits and withdrawals. great selection of games. And a thank you to the my vip manager Elliot who is always quick to help with any questions

24 December 2025
Unprompted review
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Reply from vave.com

Thank you for the great feedback, James! We’re delighted to hear that you’ve had such a smooth experience with quick deposits and withdrawals, along with a fantastic selection of games.

It’s especially nice to hear your appreciation for our VIP support — Elliot will be thrilled to know his quick and helpful assistance has made a difference for you.

Wishing you continued smooth gameplay and plenty of exciting wins ahead at Vave!

Rated 1 out of 5 stars

THIS is a rate scam

THIS is a rate scam. When you set it to accept only higher rates, this site accepted an incorrectly low rate. A complaint was submitted, and that was the end of it.

Rates change at will and do not reflect current rates. This site does not work on many browsers.

17 December 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

Won £15090 and after 3 days of waiting…

Won £15090 and after 3 days of waiting for a withdrawal message had a message that they had confiscated the winning because I used a free spin wheel 6 days prior. I have full recordings and proof. I will upload within the week. Do not use this casino! They will not pay you if you use any promotion available! Any other crypto casino will be better than this.

11 December 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 2 out of 5 stars

Joke

I used to play on this site a while back and wasnt any problem. But the previous experience put me down a lot. Made a deposit quiet a big amount and for 5 days i Still havent received it saying its in for review with the financial team camon man for 5 days most of the site i play the most was 2 hours top not 5 days this is an absolut joke.

6 December 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

Customer service

Everything was fine untill i wrote to the support chat with the request of closing my account for a week, in other words i wanted a self exclusion. What they did was just funny, they closed my account permanently, i didnt knew that yet. So i wrote a email asking if i can get a confirmation on my self exclusion period, and they said that i cannot reopen my account which i didnt even mention. Stay away from that site, their customer service is just not existing.

9 December 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 5 out of 5 stars

Easy to use

Easy to use, quick withdrawals. Support quick to resolve issues.

1 December 2025
Unprompted review
vave.com logo

Reply from vave.com

Thank you for your feedback, Stuart! We’re happy to hear you found the platform easy to use and that withdrawals were quick and hassle-free.

It’s also great to know our support team was able to resolve any issues promptly. That’s exactly the experience we aim to deliver.

Wishing you lots of fun and smooth gameplay ahead at Vave!

Rated 5 out of 5 stars

Great customer servic

Great customer service and vip offers. Lucy is amazing! Thanks for being a good honest casino!

8 November 2025
Unprompted review
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Reply from vave.com

Thank you for your wonderful review, Leanne!

We’re thrilled to hear that you appreciate our customer service and VIP offers. It’s fantastic that Lucy has made such a positive impact — having attentive and helpful team members is something we take pride in.

Your kind words about our honesty and overall platform mean a lot to us. Thanks for sharing your experience, and we hope your future sessions continue to be enjoyable and rewarding!

Rated 1 out of 5 stars

I am a new member of this site

I am a new member of this site, I lost money in the first two deposits, I deposited money for the 3rd time, I won a little, I requested a withdrawal and they confiscated my money and deleted my account, using multiple accounts as an excuse. If you read the comments of a fraudulent site, they have applied the multiple account nonsense to dozens of people. Stay away from this site.

17 November 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 2 out of 5 stars

Withdrawal Time Not Fast Enough

Deposit went through fine, gameplay was fine, but of course, when it comes to the withdrawal stage, they love taking their sweet time. Crypto withdrawals should be processed instantly or within minutes, but my withdrawal request has now been pending for hours. Contacted customer support and received the same old generic "your withdrawal is under review by our finance team". Disappointing.

UPDATE: After around 32 hours, they finally approved and processed my withdrawal. I still think this is far too long for a casino to pay out winnings. There are so many other crypto casino sites that pay out winnings instantly, so I'd still recommend checking some of those out instead of playing on this site.

16 November 2025
Unprompted review
vave.com logo

Reply from vave.com

Thank you for your detailed feedback, Erik — we truly appreciate you taking the time to share your experience.

We’re glad to hear that your deposit and overall gameplay went smoothly, but we’re sorry for the delay you experienced with your withdrawal. We understand your expectations, especially when it comes to crypto transactions, and how frustrating waiting can be.

Please note that while many withdrawals are processed quickly, some requests may require additional review by our finance team for security and compliance purposes. This is a standard procedure designed to ensure safe and fair transactions for all users.

That said, we completely understand your point — 32 hours can feel like a long time, and we’re continuously working on improving our processes to make withdrawals faster and more seamless.

We’re glad your withdrawal was successfully processed in the end, and we appreciate your honest feedback. It helps us improve and provide a better experience moving forward.

Thank you for giving us a try, and we hope to serve you even better in the future.

Rated 1 out of 5 stars

Withdrawals on crypto aren’t instant

Withdrawals on crypto aren’t instant. This website screams scam and it is.

WARNING on depo bonus. You can’t get over $5 on bonus buys so if you buy a $60 bonus buy with your own funds whilst bonus is active and you win, they’ll take back your winnings based off of t&cs which is a joke.

10 November 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 4 out of 5 stars

Everything is good so far

Everything is good so far. There is many slots, many slots that aren’t on other websites. But the only issue is my withdrawal, I have been waiting for 5-6 hours. And when I added money it took 2 min.

9 November 2025
Unprompted review
vave.com logo

Reply from vave.com

Thank you for your feedback, Diyar!

We’re glad to hear that you enjoy the wide variety of slots, including titles that aren’t available on other platforms. It’s great to know the deposit process was quick and seamless.

We understand that waiting for a withdrawal can be frustrating, and we appreciate your patience. Fast and reliable payouts are important to us, and we’re constantly working to make them as smooth as possible.

Thanks for sharing your experience! We hope your future sessions continue to be enjoyable and that your next withdrawal is processed promptly.

Rated 1 out of 5 stars

Deposit not received

A deposit i made was not received.
I tried to explain that of the 2 deposits i made at the same time has the same transaction hash. And needs to be manually reviewed. I can litteralt see my deposit in their wallet on the chain. And was never added to my account. Countless hours of talking to live chat and it feels like i am speaking to people who have no idea about crypto.

30 October 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

You can literally feel and see with…

You can literally feel and see with every spin,every bonus and every thousand$ spent that its rigged.I played for weeks, Vave,don’t try to come and comment that it’s a luck thing,you cheating bstrds know what I’m talking about.Stay away, there are other sites that are not so awful-Betfury,Winna,Stake…Don’t donate your money,please

29 October 2025
Unprompted review
vave.com logo

Reply from vave.com

Thank you for your feedback, Alexandru. We’re sorry to hear about your experience.

After reviewing your account history, we can confirm that there were no technical issues or irregularities detected on our side during your gameplay sessions.

We also note that the account was voluntarily closed by the user.

Casino games are based on certified Random Number Generator (RNG) systems, meaning that each spin or outcome is independent and based on chance.

We understand that results may sometimes feel unfavorable, however this does not indicate any manipulation of outcomes.

We appreciate your feedback and wish you all the best.

Rated 1 out of 5 stars

It's been more than 1 days since i am…

It's been more than 1 days since i am waiting for my payment.
Customer support always give same answer.
we don't know the timeline.
worst site ever I have seen.
No one is helping.
They don't care about the customers.

28 October 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 3 out of 5 stars

ETH withdrawal stuck in “review”

I’ve used Vave.com for a while and never had major issues, but this recent experience has really shaken my trust. I won a big amount and requested a withdrawal, and it’s been stuck in “review” for far too long.

Every time I reach out, I get the same copy-paste response about the payment being reviewed, with no actual progress or explanation. It’s starting to feel like I’m being given the runaround especially after seeing other people report the exact same issue.

Up until now, I thought Vave was a reliable platform, but this kind of delay and lack of transparency is unacceptable. If this isn’t resolved soon, it’s hard not to see it as a serious red flag.

I’d still like to see Vave do the right thing and process the withdrawal, but at this point, communication needs to match the size of the win.

*Edited received payment 3 days later thanks to Chase*

22 October 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 5 out of 5 stars

I've tried a lot of crypto casinos..

I've tried a lot of crypto casinos and vave is one of my favourites, good selection of games, fast payouts and regular bonuses. Live chat is always helpful. One thing I'd like to see in the future, is the the option for rain or tipping. But all in all I'd recommend.

9 October 2025
Unprompted review
vave.com logo

Reply from vave.com

Thank you so much for your feedback, Adam!

We’re thrilled to hear that Vave has become one of your favorite crypto casinos and that you’re enjoying our wide game selection, fast payouts, and regular bonuses. It’s great to know our live chat team has been helpful whenever you needed assistance.

We also appreciate your suggestion about adding a “rain” or tipping option — feedback like yours helps us keep improving. Thanks again for recommending us, and here’s to many more exciting wins ahead!

Rated 3 out of 5 stars

I wanted a quick spin or two after work…

I wanted a quick spin or two after work but the site lagged like crazy honestly felt more stress than fun

2 October 2025
Unprompted review
vave.com logo

Reply from vave.com

Thank you for your honest feedback, Chester.

We’re really sorry to hear that the site lag affected your experience — that’s definitely not what we want for our players. Your comment is important, and we’ll make sure our team looks into improving performance so that quick spins after work are fun and stress-free.

We hope your next session is smooth, fast, and much more enjoyable!

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