Very reliable travel agent for crypto payments. Could improve on the actual payment page UI / UX but good so far. Also, information on when tickets etc are actually sent to you and how when coming fro... See more
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Review summary
Created with AI, based on recent reviews
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Booked a car rental, got issues with the car rental company, travala quickly (less than 20 min) answered me after contacting them and then refunded me a couple moments later. Booked another one, and e... See more
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Easy to navigate, lots of different payment options that you can also combine with each other, cashback on many bookings, can highly recommend! Only thing that still needs to be worked on is selection... See more
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It was an amazing experience. An Italy trip was in our mind which was been well suggested and planned by the agent and it was really convenient that he was in constant touch for any queries and inform... See more
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Company details
- Travel Aggregator
- Airline Ticket Agency
- Flights Search Site
- Holiday Accommodation Service
- Hotel
- Travel Agency
Written by the company
Founded in 2017 and now backed by industry giant Binance, Travala is the leading crypto-native travel booking service, offering 2,200,000+ properties across 230 countries, 600+ airlines, 50,000+ car rental locations, and 400,000+ activities globally. Travala is a champion of cryptocurrency adoption, accepting over 100 leading cryptocurrencies alongside traditional payment methods. In addition to unbeatable prices via its Best Price Guarantee, Smart Members on Travala can also enjoy additional discounts and loyalty rewards for eligible bookings made on the platform. For more information about Travala, visit: www.travala.com.
24/7 Customer Support
Written by the company
- Do you need help or have a question? Contact our proactive 24/7 customer support team via live chat, email, hotline or online ticket system.
- Best Price Guarantee
- We guarantee we won't be beaten on price. If you find a cheaper hotel deal on another website after you book with us, we’ll refund the difference!
- Multi-Payment Options
- We offer various payment methods to make a booking with us. Choose from credit card, debit card, and the leading cryptocurrencies.
- Real Value Rewards
- Earn rewards easily and quickly with our innovative tokenised incentive programs including Smart discounts, Invite, Loyalty and Givebacks.
Best Price Guarantee
We guarantee we won't be beaten on price.
If you find a cheaper hotel deal on another website after you book with us, we’ll refund the difference!
Contact info
United Kingdom
- support@travala.com
- travala.com
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love travala ❤️ thank you for an…
I love travala ❤️ thank you for an amazing quality service
6 September 2026
Great payment options
Great payment options, very clear description. Would be even better if local city taxes were included in the total price.
31 August 2026
Sincerely bad AI
Sincerely, your support AI chat sucks. It doesn't solve any real problem and it offers as a solution to "live-chat" them, but I'm already doing that, with a stupid bot..
2 September 2026
Very easy to book
2 September 2026
It mostly works great
It mostly works great, but they have a minimum payment size of $25 or so for the lightning network, which makes NO sense. Lightning supports micropayments!
1 September 2026
Very smooth and cheap on accomodations…
Very smooth and cheap on accomodations but on flights there are limited cheaper flights which is inconvenient and leads to going on other sites that we do not know
26 August 2026
Besides being very easy to use and…
Besides being very easy to use and transferring crypto is simple Travala actually had the best price from all other search engines that I checked by a large margine.
28 August 2026
Reply from Travala
Thanks so much for the great feedback! We’re really glad you found Travala easy to use and that you got such a great price. Happy travels! 😊
Great Room
Great Room, great service (service with a smile), absolutely delightful and the location is great!!! Nga at the front desk was professional and extremely helpful above and beyond the call of duty.
23 August 2026
Reply from Travala
Thank you so much for the lovely feedback! We’re delighted to hear you had such a great stay with our hotel partner ! We’re happy we could help make your trip a memorable one!
crypto friendly
love that I can pay in crypto! I'm using this platform from now on for all my hotel bookings :)
28 August 2026
Reply from Travala
Thanks so much for the kind words! We’re thrilled you love the crypto payment option and are happy to have you booking with us.
ABSOLUTELY LOVE TRAVALA
24 August 2026
Reply from Travala
We love you too ! Thanks so much for the feedback :)
Very good and satisfied
27 August 2026
Reply from Travala
Thanks so much for your kind feedback! We’re really glad to hear you had a great experience !
Reply from Travala
Thanks so much for leaving us 5 stars ! We love helping !
Making reservations with foreign…
Making reservations with foreign financial instruments can be challenging. Travala makes all transactions fast and effortless thanks to their Cryptocurrency enabled transactions. Absolute game changer. Works really well with travel bookings too.
24 August 2026
Reply from Travala
Thanks so much for the fantastic feedback! We’re glad Travala makes booking and paying with crypto feel simple and effortless. We really appreciate you choosing us! 😊
The Booking process was easy and…
The Booking process was easy and completed quickly. Still lacking the range of Hotels of the bigger companies, but has increased the range to cover more hotels across the price ranges which is great.
19 August 2026
Reply from Travala
The Booking process was easy and completed quickly. Still lacking the range of Hotels of the bigger companies, but has increased the range to cover more hotels across the price ranges which is great. See you next time =)
Reply from Travala
Thanks so much! We’re glad you’re enjoying the crypto-friendly experience and finding Travala a great way to book your travels. 🚀
Reply from Travala
Thanks so much for the kind words! We’re really happy to hear you had an exceptional experience. 😊
Reply from Travala
Thanks so much! We’re glad you found the prices competitive and the booking process easy. Making travel simpler is exactly what we aim for! 😊
Reply from Travala
Thanks so much for the great feedback for our hotel partner ! Hope we can assist you with finding a great hotel in the future :)
Reply from Travala
Thanks so much for the great feedback! We’re glad you had an excellent booking experience and found the Travala app easy to use !
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