I have purchased tickets on Ticombo, and also sold them as merchant, so experienced this website from both sides. I can say that process is easy and straightforward, support is quite fast and helpful... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Ticombo is a true fan2fan marketplace where event goers can buy and sell tickets in a super simple, secure and fully transparent way. We are committed to become the n°1 Community in the Ticket Market when it comes to heart, innovation, transparency and security. Help us to make it happen by leaving your review!
Written by the company
Guaranteed delivery
Unter den Linden 24, 10117, Berlin, Germany
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought Hajduk Split Tickets. Never experienced a better service for anything similar than from our local Ticombo contact, Josip! Very fast, helpful and trustworthy! 100% recommendation
I bought ticket for the Argentina and Switzerland game 7/11/2026 and , paid $1,264.43 for one tickets and , they sent to me FAKE tickets.
Please don't any bay tickets from them
Last year I bought a ticket for Black Sabbath BTTB , for July 5th 2025 .
I am putting 17th Juy below because I can't go beyond 12 months , however , it was 5th July 2025 , at Villa Park .
The Price was decent , @ £300.00p , for standing , considering ALL standing tickets sold out in seconds in ticketmaster...
I did not think I was going to get in , so. I took the risk ... however , there was no risk , ticket came , I got in , saw Ozzy and Black Sabbath... plus the multiple supporting bands ... TICOMBO are BETTER than TICKETMASTER. by far , and all money held by TICOMBO ,until you have received the tickets , so , your absolutely SAFE ... I can't over emphasise just how safe ticombo is ... it is SAFE ,your SAFE , go ahead and buy your ticombo tickets NOW , A.S.A.P. ,before they have gone ... BETTER THAN TICKETMASTER AND SAFE SAFE SAFE .
They held onto the payment for 25 days, and even though it said "paid" on the screen, they illegally stopped the payment cross-referenced. So don't trust them; stay away from them as a seller.
To the Trustpilot Dispute Resolution & Verification Team,
I am submitting this comprehensive response with irrefutable evidence to prove that Ticombo is abusing your reporting system to censor my genuine 1-star review. They are attempting to hide severe systemic issues, fraudulent balance manipulation, and the unlawful withholding of my legally earned funds.
I am a verified registered seller on Ticombo under the name Serdar Aksoy.
Below is the chronological timeline and the detailed list of unlawful practices Ticombo has committed against me, all of which are backed by the attached official screenshots from my seller dashboard:
1. Systemic Withholding of Confirmed Payouts (€4,340)
Weeks ago, Ticombo officially approved a payout to me in the amount of €4,340 under Payout ID: aNVcZmp7y4Sp. This payout was cleared by their internal risk and compliance systems. However, they have refused to transfer these funds to my bank account, violating their own Terms of Service and European payment services regulations.
2. Retroactive Manipulation of Completed Transactions (The "Europa League" Pretext)
To justify withholding my money, Ticombo’s support team retroactively targeted a completely finished, paid-out transaction from months ago:
Order ID: bx8FpsLfBp (Europa League Final - €450).
As shown in Screenshot 3, this order was marked as "Completed" back in May. The payout was officially initiated on May 27, 2026, and marked as "Sent" to my bank account on June 3, 2026.
The Illegality: Under EU financial regulations and contract law, a marketplace provider cannot retroactively reclaim, dispute, or use a transaction that was finalized and paid out over two months ago as a pretext to freeze a seller's account or block entirely new, unrelated payouts.
3. Arbitrary and Unlawful Negative Balance Creation
After retroactively disputing the completed €450 transaction, Ticombo unlawfully manipulated my active dashboard ledger (as seen in Screenshot 1):
They artificially created a negative balance of -€2,380.50 and a pending reserve of -€1,450 (totaling -€3,830.50 in active holds) on my account.
Even if we accepted this illegal negative balance for a moment, my total confirmed assets on their platform equal €7,340 (€4,340 approved payout + €3,000 completed World Cup sale).
Simple math shows that even after subtracting their artificial holds, Ticombo still owes me a net undisputed amount of €3,509.50 (€7,340 - €3,830.50). Holding the entire €4,340 payout is a blatant violation of the legal principle of proportionality.
4. Complete Abuse of Trustpilot Policies (Censorship Attempt)
Ticombo's compliance department has refused to communicate professionally, ignored my legal notice, and instead demanded arbitrary "video evidence" for transactions they already closed and paid out months ago.
Now, they are flagging my Trustpilot review to systematically suppress the truth. This is a clear attempt to silence a verified seller whose life savings and academic funds are currently being unlawfully withheld by their platform.
What a disappointing experience!! And that is putting it nicely! I bought a last-minute ticket to the French Open in Paris. I got to the venue and when I used the QR code to enter, I got a big red X. Denied. Over and over I tried. SO, I walked back out and emailed the seller and Ticombo. I did not here from either for quite some time, so i bought an online ticket from the French Open. I finally heard from Timcombo who told me that they needed proof. I've burned 2 hours of my time there already, and now they're telling me that they need pics or video of the denied QR code. I explained that I was now in and by myself, and that the venue does not let one leave and re-enter. They didn't seem to care. They basically communicated that I was lying until I could prove that I wan't. The seller too finally got back to me and said that there was no way that the ticket didn't work. My guess is that they sold the ticket twice, and I was #2. The QR code/ticket works once.
Ticombo has been horrible throughout this situation. The worst customer service and actions ever. I would not recommend this company to anyone at this stage. HORRIBLE!!!!
I have purchased tickets on Ticombo, and also sold them as merchant, so experienced this website from both sides. I can say that process is easy and straightforward, support is quite fast and helpful too. I can recommend Ticombo to everyone!
Reply from Ticombo
Trusted. Recommended. Five star.
⭐️⭐️⭐️⭐️⭐️
Reply from Ticombo
I purchased two tickets through Ticombo for Arsenal v Burnley at Emirates Stadium. The tickets were transferred to me, but they did not work at the venue and did not provide entry.
I was told at Club Level entrance and the ticket office that the tickets were not valid. I had to purchase replacement tickets through StubHub at additional cost in order to attend the match.
I opened a claim with Ticombo immediately and provided the evidence available, including contemporaneous correspondence with the seller explaining that the tickets did not work, screenshots of the tickets, confirmation of the replacement StubHub purchase and the StubHub invoice. Ticombo also confirmed that the seller’s payment had been placed on hold while the claim was reviewed.
Despite this, the claim has been open since 19 May and remains unresolved. I have had to follow up repeatedly, and the responses have largely been holding replies or requests for video evidence, despite me explaining why this evidence was not available. I was entering the venue by myself, so it was not realistic to take a video of the tickets failing at the entrance, particularly in a crowded matchday environment where the priority was resolving the issue and gaining entry.
Very poor experience. I paid £1,051 for the tickets and they did not work. I also had to buy replacement tickets and I still have not received a refund or proper resolution.
This is a totally legitimate website. I was a little skeptical since I just heard about them. They could not have been nicer and more efficient. They delivered my world cup tickets immediately. There was zero hastle. The site kept communicating with me to make sure everything was all good. The price was on point.
I will only use them from now on. None of the other sites helped
Reply from Ticombo
Recently, I bought tickets for Roland Garros but the match was cancelled. I thought I wouldn't get any money refunded, but I was wrong. Ticombo automatically started the cancellation and refund process and the whole amount (ticket price + Ticombo fee) was refunded to me in 2 days!
Reply from Ticombo
I was happy with my experience with Ticombo and the seller of the RG tickets. My only complain is that it was not clear the exact location of the tickets, they were good tickets after all but I wish there were more details on what I was buying.
Reply from Ticombo
I have bought tickets to the two semifinals at Roland Garros and everything went smoothly - from the purchase, to receiving the tickets, everything. Also, one big plus is that one of the semifinals was canceled and we received our money back (the full amount) the next day. I will purchase from this website again in the future
Reply from Ticombo
Please add american express or paypal to your payment methods is really complicated to pay with visa or mastercard cards from other countries.
Reply from Ticombo
I bought for Roland Garros' semifinals women's single in Philippe-Chatrier Center court, the delivery was quick and genuine ticket. Sure there was some fee rendered, but overall it was reasonable price.
Reply from Ticombo
Amazing, wonderful platform & very professional. Sadly my girl lost but otherwise it was an incredible experience, thank you 🙏
Reply from Ticombo
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.