Ticombo Reviews 

3,168
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 485 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the smooth and stress-free purchasing process, highlighting the ease of use from selection to receiving tickets. Many found the platform reliable and professional, appreciating the efficient service and quick delivery of tickets, often sent instantly or well before events. The overall user experience is frequently described as excellent, with people finding the website easy to navigate and the process uncomplicated. However, some customers noted issues with their orders, such as receiving tickets for incorrect seat tiers or restricted views that did not match their purchase. A few others experienced tickets not being delivered as expected, leading to access problems or validity concerns. Additionally, some reviewers mentioned high prices for certain events.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and stating they will use... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting smooth processes, quick... See more

Website

Consumers find the website to be ambiguous, with some reviewers praising it as legitimate, easy to use, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the platform easy and simple to... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding prices decent, on point, or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased tickets on Ticombo, and also sold them as merchant, so experienced this website from both sides. I can say that process is easy and straightforward, support is quite fast and helpful... See more

Company replied

Rated 5 out of 5 stars

Hands down the best ticket marketplace I have used. We needed tickets for the French Open and found that TICombo had reasonable charges versus the other sites. We were also impressed how they manage... See more

Rated 5 out of 5 stars

Last year I bought a ticket for Black Sabbath BTTB , for July 5th 2025 . I am putting 17th Juy below because I can't go beyond 12 months , however , it was 5th July 2025 , at Villa Park .... See more

Rated 5 out of 5 stars

I have bought tickets to the two semifinals at Roland Garros and everything went smoothly - from the purchase, to receiving the tickets, everything. Also, one big plus is that one of the semifinals wa... See more

Company replied


Company details

  1. Event Ticket Seller
  2. Music Store
  3. Online Marketplace
  4. Recreation Center

Written by the company

Ticombo is a true fan2fan marketplace where event goers can buy and sell tickets in a super simple, secure and fully transparent way. We are committed to become the n°1 Community in the Ticket Market when it comes to heart, innovation, transparency and security. Help us to make it happen by leaving your review!

Fair, Transparent & Secure

Written by the company

We are committed to full transparency in Buying and Selling tickets to your favorite event, artist or Team.
Ticombo received the Seal of Excellence from the European Commission in the Open Disruptive Innovation Scheme in 2017.

TicProtect up to 150% Guarantee on certain Events

Guaranteed delivery

Guaranteed delivery
All purchases and sales on Ticombo are covered by our TicProtect Guarantee. Buyers: Delivery on time and as described. Sellers: Easy and fast way to sell your tickets. Details of Buyer and Seller are shared to make the transaction transparent and secure.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,168)

668 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought Hajduk Split Tickets

Bought Hajduk Split Tickets. Never experienced a better service for anything similar than from our local Ticombo contact, Josip! Very fast, helpful and trustworthy! 100% recommendation

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Last year I bought a ticket for Black…

Last year I bought a ticket for Black Sabbath BTTB , for July 5th 2025 .
I am putting 17th Juy below because I can't go beyond 12 months , however , it was 5th July 2025 , at Villa Park .
The Price was decent , @ £300.00p , for standing , considering ALL standing tickets sold out in seconds in ticketmaster...
I did not think I was going to get in , so. I took the risk ... however , there was no risk , ticket came , I got in , saw Ozzy and Black Sabbath... plus the multiple supporting bands ... TICOMBO are BETTER than TICKETMASTER. by far , and all money held by TICOMBO ,until you have received the tickets , so , your absolutely SAFE ... I can't over emphasise just how safe ticombo is ... it is SAFE ,your SAFE , go ahead and buy your ticombo tickets NOW , A.S.A.P. ,before they have gone ... BETTER THAN TICKETMASTER AND SAFE SAFE SAFE .

17 July 2025
Unprompted review
Rated 1 out of 5 stars

They held onto the payment for 25 days

They held onto the payment for 25 days, and even though it said "paid" on the screen, they illegally stopped the payment cross-referenced. So don't trust them; stay away from them as a seller.
To the Trustpilot Dispute Resolution & Verification Team,
I am submitting this comprehensive response with irrefutable evidence to prove that Ticombo is abusing your reporting system to censor my genuine 1-star review. They are attempting to hide severe systemic issues, fraudulent balance manipulation, and the unlawful withholding of my legally earned funds.
I am a verified registered seller on Ticombo under the name Serdar Aksoy.
Below is the chronological timeline and the detailed list of unlawful practices Ticombo has committed against me, all of which are backed by the attached official screenshots from my seller dashboard:
1. Systemic Withholding of Confirmed Payouts (€4,340)
Weeks ago, Ticombo officially approved a payout to me in the amount of €4,340 under Payout ID: aNVcZmp7y4Sp. This payout was cleared by their internal risk and compliance systems. However, they have refused to transfer these funds to my bank account, violating their own Terms of Service and European payment services regulations.
2. Retroactive Manipulation of Completed Transactions (The "Europa League" Pretext)
To justify withholding my money, Ticombo’s support team retroactively targeted a completely finished, paid-out transaction from months ago:
Order ID: bx8FpsLfBp (Europa League Final - €450).
As shown in Screenshot 3, this order was marked as "Completed" back in May. The payout was officially initiated on May 27, 2026, and marked as "Sent" to my bank account on June 3, 2026.
The Illegality: Under EU financial regulations and contract law, a marketplace provider cannot retroactively reclaim, dispute, or use a transaction that was finalized and paid out over two months ago as a pretext to freeze a seller's account or block entirely new, unrelated payouts.
3. Arbitrary and Unlawful Negative Balance Creation
After retroactively disputing the completed €450 transaction, Ticombo unlawfully manipulated my active dashboard ledger (as seen in Screenshot 1):
They artificially created a negative balance of -€2,380.50 and a pending reserve of -€1,450 (totaling -€3,830.50 in active holds) on my account.
Even if we accepted this illegal negative balance for a moment, my total confirmed assets on their platform equal €7,340 (€4,340 approved payout + €3,000 completed World Cup sale).
Simple math shows that even after subtracting their artificial holds, Ticombo still owes me a net undisputed amount of €3,509.50 (€7,340 - €3,830.50). Holding the entire €4,340 payout is a blatant violation of the legal principle of proportionality.
4. Complete Abuse of Trustpilot Policies (Censorship Attempt)
Ticombo's compliance department has refused to communicate professionally, ignored my legal notice, and instead demanded arbitrary "video evidence" for transactions they already closed and paid out months ago.
Now, they are flagging my Trustpilot review to systematically suppress the truth. This is a clear attempt to silence a verified seller whose life savings and academic funds are currently being unlawfully withheld by their platform.

15 July 2026
Unprompted review
Rated 1 out of 5 stars

What a disappointing experience!

What a disappointing experience!! And that is putting it nicely! I bought a last-minute ticket to the French Open in Paris. I got to the venue and when I used the QR code to enter, I got a big red X. Denied. Over and over I tried. SO, I walked back out and emailed the seller and Ticombo. I did not here from either for quite some time, so i bought an online ticket from the French Open. I finally heard from Timcombo who told me that they needed proof. I've burned 2 hours of my time there already, and now they're telling me that they need pics or video of the denied QR code. I explained that I was now in and by myself, and that the venue does not let one leave and re-enter. They didn't seem to care. They basically communicated that I was lying until I could prove that I wan't. The seller too finally got back to me and said that there was no way that the ticket didn't work. My guess is that they sold the ticket twice, and I was #2. The QR code/ticket works once.
Ticombo has been horrible throughout this situation. The worst customer service and actions ever. I would not recommend this company to anyone at this stage. HORRIBLE!!!!

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Good customer support

8 July 2026
Unprompted review
Ticombo logo

Reply from Ticombo

Hi Sam! Thank you for celebrating the work of our team!
We are here to help you every step of the way.
- July | BR

Rated 5 out of 5 stars

I purchased and sold tickets on Ticombo, all is great!

I have purchased tickets on Ticombo, and also sold them as merchant, so experienced this website from both sides. I can say that process is easy and straightforward, support is quite fast and helpful too. I can recommend Ticombo to everyone!

8 July 2026
Unprompted review
Ticombo logo

Reply from Ticombo

Hey Victor!
It’s always good to hear about positive experiences from users who enjoy exploring everything Ticombo has to offer. Thank you for taking the time to share your feedback!
We look forward to helping you find tickets for many more great events in the future.

Cheers,
July | BR

Rated 1 out of 5 stars

Invalid tickets, no refund and weeks of poor claim handling

I purchased two tickets through Ticombo for Arsenal v Burnley at Emirates Stadium. The tickets were transferred to me, but they did not work at the venue and did not provide entry.

I was told at Club Level entrance and the ticket office that the tickets were not valid. I had to purchase replacement tickets through StubHub at additional cost in order to attend the match.

I opened a claim with Ticombo immediately and provided the evidence available, including contemporaneous correspondence with the seller explaining that the tickets did not work, screenshots of the tickets, confirmation of the replacement StubHub purchase and the StubHub invoice. Ticombo also confirmed that the seller’s payment had been placed on hold while the claim was reviewed.

Despite this, the claim has been open since 19 May and remains unresolved. I have had to follow up repeatedly, and the responses have largely been holding replies or requests for video evidence, despite me explaining why this evidence was not available. I was entering the venue by myself, so it was not realistic to take a video of the tickets failing at the entrance, particularly in a crowded matchday environment where the priority was resolving the issue and gaining entry.

Very poor experience. I paid £1,051 for the tickets and they did not work. I also had to buy replacement tickets and I still have not received a refund or proper resolution.

18 May 2026
Unprompted review
Rated 5 out of 5 stars
Ticombo logo

Reply from Ticombo

Hey Anna!
It’s great to hear that you had a smooth transaction with Ticombo!
We hope to help you discover many more amazing events in the future. You can always search for upcoming events and subscribe to receive updates on the latest ticket deals.
Cheers,
July | BR

Rated 5 out of 5 stars

This is a totally legitimate website

This is a totally legitimate website. I was a little skeptical since I just heard about them. They could not have been nicer and more efficient. They delivered my world cup tickets immediately. There was zero hastle. The site kept communicating with me to make sure everything was all good. The price was on point.
I will only use them from now on. None of the other sites helped

16 June 2026
Unprompted review
Ticombo logo

Reply from Ticombo

Hi Vicken,
Thank you for placing your trust in Ticombo. Providing a fair, secure, and reliable marketplace is at the heart of what we do, so it’s always rewarding to hear when our users have a positive experience.
We truly appreciate your feedback and hope we can help you find tickets for many more great events in the future!
July | BR

Rated 5 out of 5 stars

Refund / Event cancellation

Recently, I bought tickets for Roland Garros but the match was cancelled. I thought I wouldn't get any money refunded, but I was wrong. Ticombo automatically started the cancellation and refund process and the whole amount (ticket price + Ticombo fee) was refunded to me in 2 days!

6 June 2026
Unprompted review
Ticombo logo

Reply from Ticombo

Thanks for the review. All funds are on hold until the event has happened. This makes the cancellation process smooth and fast in such cases. BR. Atle Barlaup, CEO.

Rated 5 out of 5 stars

I was happy with my experience with…

I was happy with my experience with Ticombo and the seller of the RG tickets. My only complain is that it was not clear the exact location of the tickets, they were good tickets after all but I wish there were more details on what I was buying.

2 June 2026
Ticombo logo

Reply from Ticombo

Jose, thank you for the review. Some listings might have limited details for several reasons, e.g., the seller has not yet received it from the organiser, or the Seller does not disclose it. We are always working to improve transparency and will take your review into consideration to further improve. BR. Atle Barlaup CEO

Rated 5 out of 5 stars

Tickets and refund

I have bought tickets to the two semifinals at Roland Garros and everything went smoothly - from the purchase, to receiving the tickets, everything. Also, one big plus is that one of the semifinals was canceled and we received our money back (the full amount) the next day. I will purchase from this website again in the future

7 June 2026
Ticombo logo

Reply from Ticombo

Hello Cristina, thanks for sharing such a wonderful review and for explaining how fast we were to refunding a cancellation from the event. Best, Red, BR.

Rated 5 out of 5 stars

A smooth proces

A smooth proces, a helpful helpdesk and a timely delivery!

7 June 2026
Ticombo logo

Reply from Ticombo

Hi Theodora,
It’s great to hear that everything went well and that our Support Team was able to provide the assistance you needed.
Let us know if you need help!
July | BR

Rated 5 out of 5 stars

RG seminfinals on 04 June

I bought for Roland Garros' semifinals women's single in Philippe-Chatrier Center court, the delivery was quick and genuine ticket. Sure there was some fee rendered, but overall it was reasonable price.

6 June 2026
Ticombo logo

Reply from Ticombo

Hi Sharron,
Our service fees help cover the operational costs of running a secure marketplace, including our buyer protection program.
We’re pleased that you found tickets for the French Open 2026 through Ticombo, and we hope to help you attend many more editions and exciting events in the future!
July | BR

Rated 5 out of 5 stars

Amazing

Amazing, wonderful platform & very professional. Sadly my girl lost but otherwise it was an incredible experience, thank you 🙏

5 June 2026
Ticombo logo

Reply from Ticombo

Hi Michele,
We are grateful to hear that you had a positive experience finding your tickets on Ticombo. We hope to help you find tickets for many more great events in the future!
July | BR

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