Banner for THIScar

THIScar Reviews 

353
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, patient, and friendly, making the entire process smooth and stress-free. Many people highlight the exceptional service and user experience, noting the efficiency and speed with which transactions are completed, often getting in and out quickly. Consumers frequently report receiving fair and reasonable offers for their vehicles, often exceeding expectations and competitive bids without the need for haggling. The company is often noted for providing excellent value for money, with many appreciating the straightforward approach and hassle-free selling process.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, friendliness,... See more

Service

Customers had positive experiences with service, frequently highlighting the fast, friendly, and efficient... See more

User experience

Clients share positive opinions on user experience, consistently describing the process as easy, simple, and... See more

Price

Users describe positive interactions with price, with many reviewers reporting fair and reasonable offers for... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently reporting fair and reasonable offers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sold our 2001 Xterra here and the experience was great. THIScar gave us a much better offer than other places and the staff, Ben and Genesis, were super helpful and professional. I was concerned be... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience at THIScar! Parker, Temo & Tasha made the whole process so smooth and stress-free. They were knowledgeable, patient, and truly went above and beyond to make sure I found ex... See more

Company replied

Rated 5 out of 5 stars

Fast, competitive and easy transaction. Great experience. They were one of 4 Kelly Bluebook dealers to give an instant cash offer for my car. They offered an interim buying price online that was $1000... See more

Company replied

Rated 5 out of 5 stars

Absolutely 5 stars !!! Best price offer so far, employees are super helpful and friendly, love their attitude, best services ever, highly recommend friends and family to come here and looking forward... See more

Company replied


Company details

  1. Car Dealer

Written by the company

THIScar is a modern, fixed price, pre-owned vehicle dealership that obsesses over removing the tension and anxiety typically associated with buying or selling a vehicle. No old school dealership practices here, just upfront, honest and transparent pricing on every one of our quality inspected vehicles. We sell cars locally as well as globally. We have thousands of satisfied customers all over the globe and we would love the opportunity to help you buy or sell your next vehicle as well. THIScar is committed to eliminating the stress of the automotive transaction by focusing on customer satisfaction and providing a seamless, trustworthy platform for acquiring or parting with vehicles in Texas and beyond. Visit us at thiscar.com and see what we're all about! Welcome to THIScar! For Buyers: • Online Shopping: Browse and purchase a wide selection of quality used vehicles from the comfort of home. • Upfront Pricing: Benefit from fair, no-haggle pricing clearly displayed on every vehicle. • Quality Assurance: Every vehicle undergoes rigorous, multi-point inspections for mechanical and cosmetic quality. • Financing: Access streamlined online applications for instant pre-approval for auto loans with competitive terms. • 30-Day Exchange: If the car isn't a perfect fit, you can exchange it for another vehicle from our inventory. • Transparency: Detailed history reports are provided for every car. For Sellers: • Fast Cash Offers: Get a competitive offer for your car within minutes using market-driven data. • Any Car Accepted: We buy all years, makes and models. We do not buy vehicles that cannot be driven under their own power. • Convenient Buying Centers: Located throughout the greater Houston area, THIScar staffs our buying centers with professional auto appraisers who buy cars for a living. No pressure and no games. Just fair market values. • Hassle-Free Process: Enjoy a simple, stress-free selling experience with quick payments and no hidden fees.


Contact info

4.8

Excellent

TrustScore 5 out of 5

353 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(353)

232 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THIScar provides excellent service

THIScar provides excellent service. From the greeting when you arrive, to explaining what your car is worth, the team at THIScar treat you with respect and make sure to listen to any questions you may have.

Highly recommended.

21 July 2026
Rated 1 out of 5 stars

Do not purchase an electric vehicle from ThisCar

Do not purchase an electric vehicle form this seller. The information we found stated the vehicle had a large battery pack, and this was confirmed by the salesman, not once, but twice. We found the vehicle was priced fairly with a large battery pack. After taking delivery of the vehicle we found the vehicle had the standard battery pack. Thiscar made no effort to make things right. They state they do not disclose battery pack type, or mile ranges for EV's. If you see different, do not trust what is shown unless you are in the vehicle checking the features on the display.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

The staff

The staff. Ease of communication

4 July 2026
THIScar logo

Reply from THIScar

Thank you for the kinf words!

Rated 5 out of 5 stars

Amazing experience

Amazing experience - just like the previous time. Seamless and efficient

29 June 2026
THIScar logo

Reply from THIScar

Thank you for the kind review!

Rated 5 out of 5 stars

Excellent Service

Very accommodating and convenient. Byron spearheaded the process to assure everything went smoothly and efficiently. Very professional and very detailed with value assessments.

30 June 2026
THIScar logo

Reply from THIScar

We appreciate your feedback!

Rated 5 out of 5 stars

Professional

Professional, pleasant, punctual & knowledgeable!

29 June 2026
THIScar logo

Reply from THIScar

We appreciate your kind review!

Rated 5 out of 5 stars

Awesome service

Awesome service, treated me with respect and gave me the best offer yo where I didn’t need to go out and find another

29 June 2026
THIScar logo

Reply from THIScar

Thank you for your honest feedback!

Rated 5 out of 5 stars

Excellent experience

Excellent experience, exceeding expectations, delivered the top offer, all in a very professional and efficient manner with friendly demeanors.

15 June 2026
THIScar logo

Reply from THIScar

Thank you, JR! We appreciate you!

Rated 5 out of 5 stars

Check with them

It’s fortunate that I had the opportunity to consult with THISCar. They presented me with a satisfactory deal that I believe is the most advantageous for both parties involved. This situation is mutually beneficial for both of us. Now that I have more options, I’m considering THIScar for my next vehicle purchase. By the way, the staff is incredibly accommodating.

12 June 2026
THIScar logo

Reply from THIScar

Thank you so much, JV! We are happy to help any way we can! See you soon!

Rated 5 out of 5 stars

Sugarland office was great

Sugarland office was great. Manny and staff made it quick and easy and I got a good price for my beloved Mini. We will use them again to sell our Subaru next month!

11 June 2026
THIScar logo

Reply from THIScar

Thank you so much, Paul! We appreciate you and are looking forward to helping with your Subaru!

Rated 5 out of 5 stars

Seamless Transaction

Our experience was seamless. Tatyana and Byron were both very helpful in getting the car appraised and sold to them. All things and necessary and pertinent to legally transfer our vehicle over to them was handled all by them which made it even easier.

3 June 2026
THIScar logo

Reply from THIScar

THIS is what we like to hear! Thank you for the great review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look