CarBrain was exceptional. Highest recommendation. The first company I made arrangements with no-showed twice. The second company bait-and-switched me on the price. CarBrain offered me nearly fifty per... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About CarBrain
Written by the company
CarBrain is the marketplace for less-than-perfect cars. Whether your vehicle is a total loss, a junk car or just a high-mileage older vehicle, we can make an offer on it in less than 90 seconds with free towing included!
We provide a convenient, customer-service focused solution for clients looking for an easy way to get rid of unwanted vehicles. Tell us what car you have, and we'll give you a no-obligation quote lightning fast! CarBrain offers are guaranteed for seven days, and they always include free towing, no matter where you are. We can pick your car up in as little as 24 to 48 business hours.
Have any questions? Our team is always available to answer them at 1-877-877-7911 or via email at info@carbrain.com. We're here to walk you through the process and provide you with the support you need to sell your car without the hassle and fuss.
CarBrain has been in business since 2007 under the name of DamagedCars. With nearly 15 years of experience, we are the experts in the less-than-perfect car market. Don't waste your time with untrustworthy vendors — turn to a company you know you can trust. Get a quote and get started selling your damaged car today with CarBrain!
Contact info
7920 NW 154th Street, Suite #401, 33016, Miami Lakes, United States
- 866-443-8530
- info@CarBrain.com
- carbrain.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 6% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Once there is mutual interest in going…
Once there is mutual interest in going forward with provided service, the procedure is very easy. The value was more than expected. The main email address to send information and pictures was a problem as there had been multiple delivery failures until provided by John the representative's email and direct phone number for calls/ texting.
Unfortunately in my circumstance the tow truck company was not very good with communication and required extra time and effort for insurance payment. Vehicle unable to be picked up until charges paid. Purposely to get additional money? Probably so. Not my or CarBrain's fault.
As everything cleared, vehicle was picked up in a timely manner. The salvage yard truck driver did not read full agreement message for meeting at tow lot to exchange vehicle title and keys for payment. Driver had to visit residence and complete transaction. The only thing I wanted from my vehicle was the license plate but no big deal.
Check was legit and cleared within 2 days after deposit.
Despite some missteps I would use CarBrain again in the future.
I had a very good experience with car…
I had a very good experience with car brain. I was offered a very good price and my car was picked up on time.
Super fast and easy experience with…
Super fast and easy experience with CarBrain. They arrived exactly when they said they would, offered the check, and made the whole process of selling our old car super, super easy.
This is a very good car sell be a…
This is a very good car sell be a castamers so buy the car and enjoy for good luck ☺️
Easiest and quickest experience I’ve…
Easiest and quickest experience I’ve ever had! George was super nice and the entire process was absolutely painless😁😁😁
Good experience
Gave me the most competitive offer and gave me time to have issues sorted.
Great communication
Great communication! Very well satisfied with offer. Quick and easy pickup and payment.
Great service
It was quick, easy, no hassle 🙂. That's greatly appreciated. I received a call to remind, a call to say when the tow truck was arriving as well. Great customer service. I shopped around this was best price given for my car.
Experience is great and fast and easy
CarBrain Was Exceptional on Price and Service
CarBrain was exceptional. Highest recommendation. The first company I made arrangements with no-showed twice. The second company bait-and-switched me on the price. CarBrain offered me nearly fifty percent more for my car than the first two companies and provided exemplary customer service. Every step of the transaction went smoothly thanks to Elmer Guerra and his colleagues.
My experience went very smoothly
My experience went very smoothly. Olvin handled my inquiry and connected me with a reputable salvage dealer. I was able to sell my car to salvage and not worry about chasing down quotes myself and verifying business licenses and certifications. Car Brain made everything very easy. Olvin followed up with me to make sure everything went smoothly, too. It's not always the best feeling to junk your vehicle, but at least it was easy!
Everything went very smoothly
Everything went very smoothly. The driver was pleasant and efficient. I recommend a raise for him. Would use this company again,
Olvin Mejia CarBrain
Olvin Mejia made everything go smooth. He also paid a higher price than the rest of the companies I spoke with. I would Highly recommend CarBrain. Customer service to the tow truck driver was very professional.
Communication was excellent from…
Communication was excellent from beginning to end. Would definitely recommend and use again in the future
Timely communication and fair price…
Timely communication and fair price made it easy to get my vehicle picked up!
The process of signing up
The process of signing up, downloading pictures were easy. The scheduling of pickup and pickup process was also easy and as expected.
Great communication through the…
Great communication through the process. I had a situation that required more attention than normal. I was on a tight schedule for pickup day and the process was made easy. I would and have recommended car brain.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.