The Fleece Company Reviews 

9,798
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 8,215 reviews, reviewers had a great experience with this company. People frequently mention that navigating the website and placing orders is remarkably simple, while praising the items for being exceptionally soft, lightweight, and comfortable for sleeping. Consumers love the natural materials and beautiful patterns, often returning to purchase additional items as gifts for friends and family members. However, some reviewers were not happy with sizing consistency, noting that blankets and garments often run smaller than expected or fail to match standard bed dimensions properly. Additionally, a few other people felt that delivery times took entirely too long and managing international returns presented unnecessary challenges.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, showing a high level of disagreement regarding quality and... See more

Quality

People report positive experiences with quality, highlighting that the blankets are exceptionally soft,... See more

Order

Consumers find order to be ambiguous with vastly differing experiences. Many reviewers praise the website for... See more

User experience

Clients share positive opinions on user experience, highlighting how straightforward the website is to... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Reviewers frequently report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love that we’re receiving natural products and I was attracted by that particular character characteristic But I will have to say there is a $4.95 cozy Care charge which is not explained anywhere... See more

Rated 4 out of 5 stars

First time user. Easy to access and maneuver. Quality and product yet to be determined, but have been looking for a seriously lightweight alternative to my current blankets.

Rated 4 out of 5 stars

The scratch card was for a free blanket but nothing populated in the cart; when I added one, it did not come off. Disappointed. Looking forward to our order.

Rated 5 out of 5 stars

My blanket took a bit longer than expected to arrive, but it was well worth the wait! The blanket is lightweight and super soft. The pattern is lovely and just as depicted. Marie was responsive to m... See more



Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(9,798)

8,959 reviews in the last 12 months

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Rated 2 out of 5 stars

Why is it 198

Why is it 198? BOGO 109.00 plus 63.00 with free shipping does not add up to 198.00. If I cannot purchase for the price you advertised please cancel my order.

5 September 2026
Unprompted review
Rated 3 out of 5 stars

You should show the blanket dimensions as both inches & feet.

You should show the blanket as feet as well as inches. For example I know 60 inches is 5 feet, but had to calculate the rest. My husband is tall & wide, and I know what works for him in feet.
So after converting the measurements to feet, I then have an easier way to determine if the blanket will fit.
In this case, I know the small throw won’t work, and the large throw may still be a bit small to use on the bed, but a great option for his recliner or couch.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Great deal!

I didn't particularly care for paying for shipping. Wouldn't do it again.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

I was very impressed with the customer…

I was very impressed with the customer service demonstrated by Sara. A blanket I ordered was sent in the wrong size and she worked with me to quickly correct the situation. I am looking forward to receiving the new blanket because the quality of the other size was excellent and I’m sure the new one will be as well.

5 September 2026
Unprompted review
Rated 2 out of 5 stars

Sizing is way off and inconsistent.

I ordered when the pajamas were on sale, BOGO. They are supposed to be size medium. One pair is wearable, albeit more like a small from any other company and the other pair is way too small, a good 2 inches smaller in the waist and the top is more like an extra small. I also purchased 2 Queen blankets...one is by far smaller than the other and I would not consider either of them queen sized. The fabric is soft and breathable, but I would not recommend these products dye to sizing issues.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Good so far

I could find all the information I needed. The return policy was good and ordering was easy. I also liked the colors.
I'm hoping this is a good natural product that we will love.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Great!

The website was easy to use/navigate, and I like that it connects to Shop, so I can easily track my order.

5 September 2026
Unprompted review

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