Easier to use compared to Buffer. Also, the note feature was a game-changer for my team to plan ideas for a particular day and we can brainstorm.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Zoho offers a suite of online web applications geared towards increasing your productivity and offering easy collaboration. Zoho's online office tools include a word processor, spreadsheet application, presentation tool, hosted wiki, notebook, CRM etc
Contact info
United States
- www.zoho.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bad sound and the webpage of the reply…
Bad sound and the webpage of the reply is often not responding.
I feel a bit guilty as I've used the…
I feel a bit guilty as I've used the mail service for literally years now and haven't paid a dime. Its pretty dang reliable and so I thought at least I'd come here and donate some free kudos. I'll probably upgrade when I hit my limit some day but for now I'm still on the free tier. Thanks!
not good support
I used it for social media posts and…
I used it for social media posts and promotional videos. It was very helpful for scheduling things ahead of time and forgetting about it.
Pathetic service
I used it for my classes. Paid for the subscription and got thoroughly disappointed. The meetings end abruptly (i guess it just crashes), leaving a bad taste in customers.
It is also extremely poor in its recording. The audio lags terribly (almost by 30-40 seconds sometimes).
I am switching to google meet. I thought zoho was an affordable option but no, affordability shouldn't mean we compromise with customer satisfaction.
it has been game changing
it has been game changing . Easy to upload and you can see what is happening across ll platforms at once. If you are posting you should have zoho
Hoplessly confusing support pages - cancellation almost impossible.
Hoplessly confusing support pages. Support practically not exisitng. Never got a second email address working after buying the workplace one and domain. Cancelling the workplace subscription after almost completing one year took me one more than 30 minutes with a message I had to delete the "extra user" first. I ultimately had Zoho blocked for any future payments from my CC provider as to avoid future loss of time dealing with this impossible company. There are way much better and user friendly alternatives to Zoho.
The user experience with Zoho has been…
The user experience with Zoho has been smooth sailing and straightforward for scheduling social media posts.
Better than most!
Really good system, easy to use. Only giving 4 stars as wish there was a plan for more than 1 brand but with collaboration and fewer channels, for a reasonable price.
super easy and worth it
Really easy to use
Really easy to use, and saves me 2/3 of my time by only having to post once instead of three times.
It has saved me so much time and energy!
It has saved me so much time and energy because I can post to multiple platforms at once. It is very intuitive and easy to use and I can't imagine doing social media without this platform in the future. I think it's really important though that they improve the file uploads so that you can upload the highest quality videos in future.
Good user experience for scheduling…
Good user experience for scheduling posts across social media platforms
Zoho Social helped my business social media management
It has helped me to manage and schedule my brand's social media posts. I can schedule posts in advance - weekly or monthly. I can integrate with and upload multiple posts to multiple social media channels at once. The performance is good, as I can upload different formats - posts, photos, reels. Then, I can even customize the posts. For example, customizing the Cover of Reels, instead of choosing a Frame Cover.
Comprehensive Social Media Mngt
Zoho Social is a comprehensive social media management tool designed for businesses and agencies to enhance their online presence
Great tool for Social media publishing…
Great tool for Social media publishing and engagement. One can start with trial plan and test waters. The pricing plans are affordable and team option is also available.
I would really recommend using Zoho for…
I would really recommend using Zoho for startups and small businesses. It is free to start and use
Literally the besttttt
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.