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TJ O'Mahony Reviews 

4,141
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,391 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and fast delivery service, often highlighting the helpfulness and politeness of the drivers. Many people also appreciate the high quality of products and the ease of the ordering process. The staff consistently receive commendation for their professionalism, knowledge, and willingness to assist, contributing to an overall excellent service. However, some customers noted delivery issues, including significant delays or orders being cancelled due to site obstacles. A few reviewers also received products that were damaged, incorrect, or did not match descriptions. Additionally, some encountered unhelpful or inattentive staff when seeking assistance in-store or with online orders.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers highlight positive aspects of product quality and value, often describing items as perfectly... See more

Staff

Users describe positive interactions with staff, frequently highlighting the helpfulness and politeness of... See more

Order

Customers had positive experiences with order, praising the ease of ordering online and the quick delivery or... See more

Service

People report positive experiences with service, consistently describing it as excellent and second to none,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a large amount builders stone & sleepers, the delivery was tight and I can’t express enough how helpful the driver was, he persisted to get the truck into the driveway and then to place the... See more

Company replied

Rated 5 out of 5 stars

I made a couple of mistakes when placing my order but Dave Maher could not have been more patient and helpful with getting the correct goods to me I have always found TJ O Mahony a top company to de... See more

Company replied

Rated 5 out of 5 stars

We ordered online, delivery eas very fast. More important, communication was very good with a specific person’s name provided as point of contact. I wish all online shopping was like this. Ciarán

Company replied

Rated 5 out of 5 stars

Product delivered exactly as ordered. Delivery was a few days out but that is to be expected this time of year. Good value and a great selection. Website is very easy to use and ordering online is so... See more

Company replied


Company details

  1. #2 of 2 best companies in Building Materials Supplier
  2. #1 of 3 best companies in Building Materials Market
  3. #4 of 5 best companies in Building Materials Store
  4. #2 of 2 best companies in Garden Building Supplier
  5. #8 of 11 best companies in Garden Furniture Shop
  6. #2 of 2 best companies in Landscaping Supply Store

Written by the company

TJ O’Mahonys is a 100% privately owned Irish business currently trading from 19 locations in Ireland. All our branches are long-established businesses and operate under widely recognised and well-respected trading names TJ O’Mahonys, HPC Insulation and PH Ross. Our branches stock all the leading and recognised brands in timber, building materials, plumbing & heating, bathroom products, tools, paint & decor and a wide range of DIY, household and gardening products.


Contact info

Winter Sale Now On

Our massive winter sale is in full swing.

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.5

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(4,141)

1,351 reviews in the last 12 months

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Rated 2 out of 5 stars

Online ordering is poor

Online ordering is poor , you get a confirmation that order has been received and charged , and that were it ends no lead time on delivery just a vague message that there are in a busy period and order may take longer than usual . I organised order to be collected and they didn't have the stock , so swapped for similar product , then I was left short a sheet of warm board which took two weeks to be delivered after constant emails and phone calls. I gave the benefit of doubt and decided to order again this time I would collect , same happened order confirmed and charged but no lead time on collection . 2 emails sent no response and a week later I make contact with the branch chasing down the order , they advise that there is no problem it should be ready , when it was collected they where again short an item again no call made to me . I had to contact them again to get a refund. website is really good and easy to navigate , but if your project is time sensitive go direct to branch ,online delivery and collection are a waste of time .

23 June 2026
Rated 1 out of 5 stars

I waited over 4 weeks for materials

I waited over 4 weeks for materials, I had to constantly look for an update and chase staff. The Navan branch are extremely rude and unhelpful. Avoid if you can

14 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Liam,

Thank you for taking the time to leave your review and I'm sorry to read about the deley in receiving your delivery, I will bring this back to the branch to look into.

Regards,
Patrick

Rated 3 out of 5 stars

I've been a loyal TJ O'Mahony customer…

I've been a loyal TJ O'Mahony customer for many years, and overall I really like the company. The products are good, prices are competitive, and most of the staff I've dealt with have been excellent.
Since I changed address, my account was transferred from the Dublin branch, where the service was outstanding, to the Naas branch. Unfortunately, my experience there has been very different. One member of staff, consistently fails to manage orders properly. Almost every order requires me to chase it up. He often isn't even aware that an online order has been placed until I call asking for a delivery update.
This time I decided not to remind anyone and simply waited. It's now been over a week, and I haven't received any communication at all, no delivery update, no notification of delays or missing items, just complete silence. I'm curious to see how long it will take before someone notices the order.
Despite this, I still think TJ O'Mahony is a great builders' merchant with fantastic people. My experience suggests that this is the exception rather than the rule, but unfortunately one poor experience repeated often enough can overshadow an otherwise excellent company.

Extra star for quick reaction ;)

14 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

HI Maciej,

Thank you for your long-standing loyalty to TJ O'Mahony and for taking the time to share such detailed feedback. We truly appreciate your kind words regarding our product range, pricing, and overall service across our branches.

We would like to sincerely apologise for the delay with your recent order and for the frustration this has caused. Our main delivery truck driver has been on annual leave since Monday 13th, and whilst we worked to secure a temporary driver—who started yesterday—our deliveries for bulk tonne bags fell a couple of days behind schedule.

While our team made every effort to telephone customers affected by these delays, we deeply regret that your order slipped through the net on this occasion. Communication is paramount to us, and we fully acknowledge that we should have kept you informed sooner.

I believe Dave from the branch has now been in contact with you directly, and your delivery is scheduled to go out tomorrow. We appreciate your patience and understanding as we clear this temporary backlog, and we look forward to restoring your confidence TJ O'Mahony moving forward.

Regards,
Patrick

Rated 1 out of 5 stars

Terrible

Terrible - I never got the item although TJ O'Mahony had over 100 euro of my money; they didn't reply to my numerous emails asking for a rough delivery date and written at weekly intervals over the course of a month, and then I finally got a reply through Trustpilot when I gave a poor review. They finally refunded me without any apology or even acknowledgement that they had done so - the only way I knew was through seeing the refund on my bank statement. It was particularly irksome as the item was exterior paint for my house and the time I took off work for painting it was wasted.

13 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi jamie,

Thank you for your feedback and I'm sorry to read that this issue was handled like this. I will be bringing this back to the branch manager to look into.

Thank you for bringing this to our attention.

Regards,
Patrick

Rated 5 out of 5 stars

👍👍👍👍

Got someone else's order delivered initially, but the issue was resolved immediately. Fair prices, friendly customer service, convenient location. Will buy there again for sure.

19 June 2026
Rated 5 out of 5 stars

Delived on time exactly as ordered

Delived on time exactly as ordered. Any even brought tge wood into my garage for me. Couldn't be better service.

18 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Michael,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

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